SWAN Member Library Staff:
The long-running overnight maintenance reports have concluded.
While it may take some time for our regular report schedule to catch up, staff and patrons should no longer encounter any errors while using WorkFlows or other software that interacts with the database.
In order to ensure that our scheduled reports get back on track, please refrain from scheduling any non-essential reports until later today.
If you encounter any further errors while interacting with the system, please notify SWAN support by opening a ticket.
Thank you for your patience!
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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: Swancirc <swancirc-bounces(a)list.swanlibraries.net> On Behalf Of Steven Schlewitt
Sent: Wednesday, January 23, 2019 7:27 AM
To: swancirc(a)list.swanlibraries.net; swancom(a)list.swanlibraries.net
Subject: [Swancirc] Long Running Maintenance Report - AM 1/23
SWAN Member Library Staff:
We're currently monitoring a long-running overnight maintenance report, ADUText, which is creating significant delays to the morning report schedule.
This report is processing a higher volume of records due to the addition of Green Hills migration data, and could extend later into the morning. As ADUText and the subsequent RebuildItem report process, you may encounter several errors:
* "Heading keys need to be indexed" when accessing an item record
* Item records are unsearchable by title (but can be accessed by Standard Number)
* Various general indexing errors when accessing or attempting to catalog item records
All items should be searchable without errors in Enterprise, and any WorkFlows errors should resolve as these two reports conclude.
We apologize for these delays and will send an update as soon as the reports conclude.
Thank you.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
_______________________________________________
Swancirc mailing list
Swancirc(a)list.swanlibraries.net<mailto:Swancirc@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swancirc
SWAN Member Library Staff:
We're currently monitoring a long-running overnight maintenance report, ADUText, which is creating significant delays to the morning report schedule.
This report is processing a higher volume of records due to the addition of Green Hills migration data, and could extend later into the morning. As ADUText and the subsequent RebuildItem report process, you may encounter several errors:
* "Heading keys need to be indexed" when accessing an item record
* Item records are unsearchable by title (but can be accessed by Standard Number)
* Various general indexing errors when accessing or attempting to catalog item records
All items should be searchable without errors in Enterprise, and any WorkFlows errors should resolve as these two reports conclude.
We apologize for these delays and will send an update as soon as the reports conclude.
Thank you.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
SWAN Member Library Staff:
Due to inclement weather conditions 1/22/19, several libraries have reported closures. We'll track any notifications of these closures via the SWAN support site posting<https://support.swanlibraries.net/news/2019-01/66575>.
If your library has scheduled a closure or late opening, please let us know by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
Follow our Known Issues log for all system updates - https://support.swanlibraries.net/help/known-issues
We are anxious to restore the Enterprise search results display with library holdings. Please know that we assess the ability to coordinate with other projects on a daily basis and this remains a high priority for resolution.
Currently SirsiDynix has started the process of loading Green Hills bibliographic, patron, and circulation data in preparation for the January 29th go-live date. To avoid problems with this data load, we are not able to turn this display on in Enterprise until the data load is complete.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Justice Public Library District at noon today due to weather / icy conditions. They will reopen Wednesday 1/23 at 9:30 tomorrow morning.
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
Due to inclement weather conditions this morning, several libraries have reported closures or delayed openings. We'll track any notifications of these closures via the SWAN support site posting<https://support.swanlibraries.net/news/2019-01/66574>.
If your library has scheduled a closure or late opening, please let us know by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
