SWAN Library Directors & Administrators,
The agenda and meeting packet for the Committee of the Whole meeting next Tuesday 2/5 are now available for you:
https://support.swanlibraries.net/sites/default/files/meeting/19_02_05/6636…
This packet includes a draft of the FY20 budget, membership fees, and six year reserves plan. We welcome your questions, comments, and feedback. The vote on the FY20 budget will be take place in person at the March 7th Quarterly meeting.
Included in the packet is the SWAN strategic plan for 2019-2023, which will be presented and discussed at the meeting.
You are welcome to register for this meeting in advance, using the L2 system, which will allow you to download the event to your calendar:
https://www.librarylearning.info/events/?eventID=28170
*Please note this meeting will be held at the Oak Brook Public Library at 10 a.m. and not be live-streamed.*
See you next week!
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
844-792-6542
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Due to the severe weather conditions and multiple closings of our SWAN libraries this week, we will be adjusting due dates. This is to assist libraries and to assure patrons that they do not need to venture out in the inclement weather to return items.
Please visit the SWAN Support Site for news<https://support.swanlibraries.net/news> including details about this due date update and library closings.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries,
Quick update: some good news, we re-enabled the Enterprise code "widget" which displays local library holdings in search results. Read about the issues related to this here, under the Known Issues section of our new support site:
https://support.swanlibraries.net/node/66547
The SWAN Enterprise Novelist Select integration in detailed displays remains disabled for all library profiles, but we will resume work on it once we have completed the Green Hills Public Library District data load, which continues throughout today and tomorrow.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
844-792-6542
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
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The January Quarterly Billing is complete and the invoices and checks will be mailed shortly from the RAILS Accounting Department. Documentation<https://support.swanlibraries.net/documentation/66269> has been written to help guide member library staff through the Billing Summary sheet<https://support.swanlibraries.net/system/files/Members/201901/012019%20Janu…> as well as the detail statement reports folder<http://na1-microstrategy.bc.sirsidynix.net/bcanalytics/asp/Main.aspx?evt=20…> accessible in BlueCloud Analytics Shared Reports.
Library Directors have been provided with BCA login credentials. If you are a Director and do not have access to the BCA reports, please open a ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net>.
Updated documentation<https://support.swanlibraries.net/documentation/66269> is now available to advise libraries what to do with these reports.
Debits and credits for longoverde RB/ILL items have not been included in the Quarterly Billing since the August, 2017, revision to the Circulation Policy changed the reimbursement to 365 days after due date. The Custom Longoverdue Report (CLR) was not able to process these items until a cleanup of the patron database was completed. This cleanup was necessary to ensure the bills created by the CLR "belong" to the patron's library. The cleanup was not completed in time for the October, 2018, Quarterly Billing which means your current billing contains six months' worth of debits/credits instead of three.
Please wait until you receive your statement before making payments or requesting a credit.
Thank you,
Helen Pinder
Analyst, Member Services
helen(a)swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716
SWAN Library Services
800 Quail Ridge Dr, Westmont, Il 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
Due to inclement weather conditions 1/25/19, several libraries have reported closures and delayed openings. We'll track any notifications of these closures via the SWAN support site posting<https://support.swanlibraries.net/news/2019-01/66579>.
If your library has scheduled a closure or late opening, please let us know by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>.
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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
