Good morning -
We have pinpointed the cause of this morning's indexing errors, and SWAN needs to run a rebuild process to correct the problem. This will take just over an hour. To avoid any complications, please suspend all cataloging operations that involve bibliographic import or editing. This includes the adding and editing of item records and the "Load Bibs with Order Info" report step in the Acquisitions process. All other operations may continue as normal as the rebuild takes place.
Thank you for your patience as we tackle this issue. We will inform you when the temporary freeze has been lifted.
For more information, please see the relevant Known Issue post here: https://support.swanlibraries.net/node/66680
Scott Brandwein
Bibliographic Services Manager
scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN membership,
Please welcome these three representatives to the SWAN Board.
Dawn Bussey, Director, Glen Ellyn Public Library
Jane Jenkins, Director, Green Hills Public Library District
Robin Wagner, Director, South Holland Public Library
The next SWAN Board meeting has been rescheduled for Friday, June 28th at the Thomas Ford Memorial Library. The new representatives will be at this meeting.
Thank you everyone that participated!
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Good morning,
The eResource Central (eRC) issues have now been resolved. The downloadable materials are now showing as expected in Enterprise.
Robin Hofstetter
Consultant, Electronic Resources
robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823
My pronouns: they/them/theirs
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Circulation Staff,
Soon after our 2015 migration we encountered a bug where items on the Clean Hold Shelf report had no holds but were being routed to HOLDS at checkin. After extensive investigation alongside SirsiDynix we have determined that an immediate fix is not yet available, but SirsiDynix will continue to investigate. In the meantime, we have provided a workaround<https://support.swanlibraries.net/node/66641> which has been posted to the Known Issues section of the SWAN Support Site. We will update the Known Issue log if, and when, there are any developments.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>