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COVID-19: April 21st Member Update
by Dawne Tortorella 21 Apr '20

21 Apr '20

Today's News Post https://support.swanlibraries.net/news/2020-04/70867 highlights information shared at our weekly Fireside Chat. Recording links, presentation material, and chat logs, as well as registration links to upcoming sessions, are posted within the COVID-19 Information page (https://support.swanlibraries.net/covid-19) We've added several meeting, workshop, and SWAN eXpo 2020 Web Series recordings. See you online, be safe, and thank you for being partners in these challenging times. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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SWAN Library Reopening Survey
by Aaron Skog 21 Apr '20

21 Apr '20

Library Directors & Administrators- While we do not know when libraries will begin a phased reopening, or what reopening even means at this point, having thoughts and concerns of the membership is important. Please share what your library is thinking and we will compile our collective information to see how we can work together. You can access this survey from the news post: https://support.swanlibraries.net/news/2020-04/70868 Please complete this survey by May 1st. We will issue follow-up surveys as we move forward. If you have a written reopening plan (either completed or in your most current draft) and are able to share with SWAN colleagues, please submit to help(a)swanlibraries.net. We will post all shared plans with our membership. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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SWAN Fireside 11am Tuesday 4/21
by Aaron Skog 21 Apr '20

21 Apr '20

SWAN Libraries - This is just a reminder we have our weekly fireside at 11 a.m. today. You can get all of the upcoming firesides and the online meeting links from our L2 listing (these are tagged with "COVID-19": https://www.librarylearning.info/tags/?COVID-19 Here is today's meeting: https://global.gotomeeting.com/join/671138909 You can also dial in using your phone. United States: +1 (646) 749-3122 Mobile phone one-touch: tel:+16467493122,,671138909# Access Code: 671-138-909 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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COVID-19: April 15th Member Update
by Dawne Tortorella 15 Apr '20

15 Apr '20

Thanks to continued support and networking as we work together during these difficult times. Today's News Post https://support.swanlibraries.net/news/2020-04/70459 provides updates, reminders, and links to resources and recordings. We are having important discussions regarding reopening and what that means for everyone. Your input is valued in helping build a unified plan. This planning is fluid and will be revised as we discuss and problem solve together. Thanks for everything you are doing - our library community is strong and creative and very much appreciated. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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SWAN Board Online Election Now Open
by Aaron Skog 14 Apr '20

14 Apr '20

SWAN Library Directors & Administrators - The SWAN Board has two seats up for election and we will be conducting this election online due to obvious reasons. We have three candidates who self-nominated for the seats and you can read their statement of interest within the online ballot. See the news post below. https://support.swanlibraries.net/news/2020-04/70321 The ballot will automatically close on Friday, May 15th at 5:00 p.m. Only one vote per library. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Presentation Slides from Fireside Chat 4/14
by Dawne Tortorella 14 Apr '20

14 Apr '20

We've had some immediate interest in sharing the slides from our Fireside Chat today. We've posted those at https://support.swanlibraries.net/covid-19/fireside-chats. Recording and additional information will be shared later today, but wanted to get these to everyone immediately. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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*RESOLVED* WorkFlows Is Down
by Rudy Host 11 Apr '20

11 Apr '20

SWAN Member Libraries: SWAN and SirsiDynix identified an issue with the Symphony database. We resolved the issue, and will be taking preventative action to prevent future occurrence. All systems and services, including 3rd party authentication, are now operating normally. For further details on the issue, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155 Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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WorkFlows Is Down
by Vickie Totton 11 Apr '20

11 Apr '20

SWAN Member Libraries: Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources. For further details on the issue and updates, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155 Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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WorkFlows Is Down
by Vickie Totton 11 Apr '20

11 Apr '20

SWAN Member Libraries: Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources. For further details on the issue and updates, please refer to the Known Issues posting on our support site: [PASTE LINK] Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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EBSCO Group-Purchase Selection Now Open
by Aaron Skog 06 Apr '20

06 Apr '20

SWAN Public Libraries- The EBSCO group-purchase was approved for all 92 public library members of SWAN at the March 5th membership meeting. We are excited to announce that the online form is now open for you to customize your library database choices. Each public library should select 4 databases from the set list provided. Please submit the form by April 30, 2020. https://support.swanlibraries.net/news/2020-04/69763 The group-purchase cost per library can also be found from the news post above or from the SWAN support site menu About > Budget & Fees. Look under the "Upcoming Fiscal Year" section. Also, we have online training on Article Search and EBSCO Discovery Service for Reference Support on April 22nd open for registration. Please head over to L2 and sign up for a spot: https://www.librarylearning.info/events/?eventID=30592 If you have questions, please send those in to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we will make sure someone can answer those for you ASAP. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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