Thanks to continued support and networking as we work together during these difficult times. Today's News Post https://support.swanlibraries.net/news/2020-04/70459 provides updates, reminders, and links to resources and recordings.
We are having important discussions regarding reopening and what that means for everyone. Your input is valued in helping build a unified plan. This planning is fluid and will be revised as we discuss and problem solve together.
Thanks for everything you are doing - our library community is strong and creative and very much appreciated.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Library Directors & Administrators -
The SWAN Board has two seats up for election and we will be conducting this election online due to obvious reasons. We have three candidates who self-nominated for the seats and you can read their statement of interest within the online ballot. See the news post below.
https://support.swanlibraries.net/news/2020-04/70321
The ballot will automatically close on Friday, May 15th at 5:00 p.m. Only one vote per library.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Libraries:
SWAN and SirsiDynix identified an issue with the Symphony database. We resolved the issue, and will be taking preventative action to prevent future occurrence. All systems and services, including 3rd party authentication, are now operating normally.
For further details on the issue, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
SWAN Member Libraries:
Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources.
For further details on the issue and updates, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
Vickie Totton
Consultant, Information Technology Systems & Support
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Libraries:
Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources.
For further details on the issue and updates, please refer to the Known Issues posting on our support site: [PASTE LINK]
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
SWAN Public Libraries-
The EBSCO group-purchase was approved for all 92 public library members of SWAN at the March 5th membership meeting. We are excited to announce that the online form is now open for you to customize your library database choices. Each public library should select 4 databases from the set list provided. Please submit the form by April 30, 2020.
https://support.swanlibraries.net/news/2020-04/69763
The group-purchase cost per library can also be found from the news post above or from the SWAN support site menu About > Budget & Fees. Look under the "Upcoming Fiscal Year" section.
Also, we have online training on Article Search and EBSCO Discovery Service for Reference Support on April 22nd open for registration. Please head over to L2 and sign up for a spot:
https://www.librarylearning.info/events/?eventID=30592
If you have questions, please send those in to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we will make sure someone can answer those for you ASAP.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
Please see our latest news update regarding Ancestry.com remote access<https://support.swanlibraries.net/news/2020-04/69415>. We've made arrangements with ProQuest and created a custom authentication tool to make this database accessible to patrons immediately for any subscribing library.
Thank you for your patience as we worked through the technical details of these subscriptions.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
