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COVID-19: March 20 Member Update - Statewide Stay-at-home

by Dawne Tortorella

With the Governor's announcement of a statewide stay-at-home order through at least April 7th, we will be extending all days closed through April 7th for all libraries. See the full news post<https://support.swanlibraries.net/news/2020-03/68236> and visit our COVID-19 support page<https://support.swanlibraries.net/node/67477> for all news and information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 10 months

Member Update: System updates related - COVID-19

by Dawne Tortorella

We continue to monitor systems and respond to help tickets. Please contact us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> with any questions. Staff are staggering shifts to provide more extended coverage. Sending inquiries to our help ticketing system will enable us to respond as quickly as possible. Please see today's news post https://support.swanlibraries.net/news/2020-03/68026 for information and updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 10 months

Self-Nomination Form for SWAN Board Open

by Aaron Skog

Hi SWAN Library Directors & Administrators-- With everything else going on I want to remind everyone we have a board election coming up. Two SWAN board seats will be open July 1, 2020 and the process to elect representatives begins with individuals self-nominating. Library directors and administrators should use the self-nomination form link below to submit your name and a written statement of interest. https://support.swanlibraries.net/news/2020-03/67431 The vote to select representatives will take place at the June 4th Quarterly meeting. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 10 months

COVID-19 Updates 3/17

by Dawne Tortorella

We continue to monitor the situation with our member libraries and appreciate all that our library partners are doing. Please review our news post from today, March 17<https://support.swanlibraries.net/news/2020-03/67810> for news, recommendations, and next steps SWAN is taking to support our membership and patrons. As the situation unfolds, the best page to bookmark and check regularly is: https://support.swanlibraries.net/covid19 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 10 months

Update: Hours display in the BLUEcloud Mobile app

by Tara Wood

As 70% of our libraries are closed at this point and we anticipate more closings and extensions to existing closures, we’ve disabled the display of hours in the BLUEcloud Mobile app for all libraries. We have included messaging to check your library website for the most current hours. You can view the updated support site information here: https://support.swanlibraries.net/news/2020-03/67555 Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> • 630-326-7706 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 10 months

Delivery Suspended Systemwide 3/16/20

by Aaron Skog

SWAN Libraries- RAILS announced at the online membership meeting that it will be suspending delivery for all libraries after the mid-day drops are completed today. Look for additional announcements from SWAN on recommended actions. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 10 months

Hours updates in the BLUEcloud Mobile app

by Tara Wood

For those libraries that reported closures to SWAN as of Friday evening, SWAN has updated the hours display in your BLUEcloud Mobile app. We will continue to monitor closures and make updates. Read more on the SWAN support site: https://support.swanlibraries.net/news/2020-03/67555 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

COVID-19: Library Closed, Polling Place Open - We can add Enterprise Banner

by webmaster＠swanlibraries.net

5 years, 11 months

UPDATE: COVID-19 Update on Nightly Due Date Changes & Extended Circ Rule Option

by Dawne Tortorella

We've updated our news from this morning regarding due date extensions to provide the following options: * Opt-out of nightly Due Date extension to May 1, 2020 * Add a default circulation rule for all items checked out at my library of 6W0F0G0R (6 weeks, 0 fines, 0 grace, 0 renewals) This rule will apply to all items checked out at your library, unless circulation staff override due date at checkout. Review the full news post<https://support.swanlibraries.net/news/2020-03/67522>, stay updated on our COVID-19 page<https://support.swanlibraries.net/node/67477>, stay abreast of SWAN closings<https://support.swanlibraries.net/members/library-closings>, and let us know what is happening with any closures at your library or if you would like these options set for your library. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

COVID-19 Support Response - Immediate Action

by webmaster＠swanlibraries.net

5 years, 11 months

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