SWAN Member Library Staff:
Please see our latest news update regarding Ancestry.com remote access<https://support.swanlibraries.net/news/2020-04/69415>. We've made arrangements with ProQuest and created a custom authentication tool to make this database accessible to patrons immediately for any subscribing library.
Thank you for your patience as we worked through the technical details of these subscriptions.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
Hello,
We have been working with OpenAthens to configure the Athens proxy to work with Ancestry.com remotely. There have been some technical glitches because Ancestry hasn't previously been available for remote access. Once we have the redirector links available, I will send them to you through the help ticket you submitted. If you would like to be added to the list and haven't yet sent in your help ticket, please go ahead and send your request to help(a)swanlibraries.com<mailto:help@swanlibraries.com>.
Please note there is a page dedicated to options to expand your online resources on the COVID-19 Information page.
https://support.swanlibraries.net/node/68548
Thank you for your patience.
Robin
Robin Hofstetter
Consultant, Electronic Resources
robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823
My pronouns: they/them/theirs
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Hi SWAN Library Directors & Administrators--
With everything else going on I want to remind everyone we have a board election coming up.
Two SWAN board seats will be open July 1, 2020 and the process to elect representatives begins with individuals self-nominating. Library directors and administrators should use the self-nomination form link below to submit your name and a written statement of interest.
https://support.swanlibraries.net/news/2020-03/67431
The vote to select representatives will take place at the June 4th Quarterly meeting.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
As 70% of our libraries are closed at this point and we anticipate more closings and extensions to existing closures, we’ve disabled the display of hours in the BLUEcloud Mobile app for all libraries.
We have included messaging to check your library website for the most current hours.
You can view the updated support site information here: https://support.swanlibraries.net/news/2020-03/67555
Tara Wood
User Experience Manager
tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> • 630-326-7706
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
