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Cataloging Users meeting - Feb 6th, 2020

by webmaster＠swanlibraries.net

6 years

WorkFlows Reports Toolbar Missing, Toolbar Inconsistencies in Old 3.5.3 Clients

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: We've received reports this morning of a bug impacting access to certain WorkFlows toolbars (commonly Reports) when using the recently retired WorkFlows 3.5.3 client. We've posted this bug to our Known Issues<https://support.swanlibraries.net/node/67163> and will update this case if any new information becomes available. In the meantime, as this issue only appears to be impacting WorkFlows 3.5.3 clients, we strongly urge all libraries to update to the latest WorkFlows 3.6.2 client<https://support.swanlibraries.net/documentation/64760>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

6 years

Symphony Fixed Field Arrangement Change

by webmaster＠swanlibraries.net

6 years

Updates to Transit Label Generator Functionality

by Vickie Totton

The Transit Label Generator will now process items in transit to ILL_LIBS. For more information please see the Updates to Transit Label Generator Functionality<https://support.swanlibraries.net/news/2020-01/67156> news article on the SWAN Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

6 years

BLUEcloud Mobile Update

by Tara Wood

Good morning member libraries, An update to the BLUEcloud Mobile app is available for Android, and will be available for Apple iOS devices later this week. No action is required on your part, but to see the new features your patrons will need to update the app on their devices. You can review the features on the SWAN support site: https://support.swanlibraries.net/news/2020-01/67075 If you have any questions, please email help(a)swanlibraries.net<mailto:help@swanlibraries.net>.

6 years

Vendors Linked to Serial Control Records

by Vickie Totton

SWAN staff will be removing Vendor records from Serial Control records to allow the completion of our Fiscal Cycle Removal process. For more information please see the Vendors Will Be Removed From Serial Control Records<https://support.swanlibraries.net/news/2020-01/67151> News Article on the SWAN Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

6 years

Symphony Report Queue Delays on 1/27

by Steven Schlewitt

SWAN Member Library Staff: Please be aware, we're currently experiencing delays with the Symphony report queue due to an extended overnight maintenance. The delay has been posted to our Known Issues<https://support.swanlibraries.net/node/67150>. We'll update the post with new information as it becomes available. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

6 years

Location display updates in Enterprise

by webmaster＠swanlibraries.net

6 years

Tuesday, February 4th Membership Meeting Agenda and Packet Posted

by Aaron Skog

SWAN Library Directors & Administrators- The Committee of the Whole meeting at Oak Brook Public Library agenda and packet is now posted online. This packet contains information on an EBSCO group-purchase for a package of subscription databases SWAN has arranged for the 92 public libraries in SWAN. This group-purchase is part of a year-long effort by Electronic Resources Consultant Robin Hofstetter. Robin will present the EBSCO deal at the membership meeting and answer your questions. There are substantial savings for many SWAN libraries already paying for EBSCO resources, and those libraries not using EBSCO should take a look at the pricing listed in the packet. Here is a link to the meeting agenda and packet: https://support.swanlibraries.net/sites/default/files/meeting/20_02_04/6696… This meeting will also introduce next year's budget, which has been revamped with a new chart of accounts. Membership fees are presented as a draft in this packet as well. And last and certainly not least, we will have a discussion on proposed changes to SWAN ByLaws. I hope to see you at the Oak Brook Public Library! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

Database Rebuild & Scheduled Downtime on February 23rd/24th

by Steven Schlewitt

SWAN Member Libraries: Please see our latest news post regarding the upcoming Symphony database rebuild<https://support.swanlibraries.net/news/2020-01/67116>, scheduled for Sunday, February 23rd through Monday, February 24th. On the 24th, your library will need to use WorkFlows in Offline mode to maintain checkout functions. This database rebuild is needed to accommodate a significant volume of bibliographic and item record updates<https://support.swanlibraries.net/news/2020-01/67128>. If you have any questions or concerns about the record updates or associated rebuild, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

6 years

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