SWANcom

swancom@list.swanlibraries.net

1 participants
2952 discussions

by Dawne Tortorella

We continue to monitor the situation with our member libraries and appreciate all that our library partners are doing. Please review our news post from today, March 17<https://support.swanlibraries.net/news/2020-03/67810> for news, recommendations, and next steps SWAN is taking to support our membership and patrons. As the situation unfolds, the best page to bookmark and check regularly is: https://support.swanlibraries.net/covid19 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 1 month

Update: Hours display in the BLUEcloud Mobile app

by Tara Wood

As 70% of our libraries are closed at this point and we anticipate more closings and extensions to existing closures, we’ve disabled the display of hours in the BLUEcloud Mobile app for all libraries. We have included messaging to check your library website for the most current hours. You can view the updated support site information here: https://support.swanlibraries.net/news/2020-03/67555 Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> • 630-326-7706 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 1 month

Delivery Suspended Systemwide 3/16/20

by Aaron Skog

SWAN Libraries- RAILS announced at the online membership meeting that it will be suspending delivery for all libraries after the mid-day drops are completed today. Look for additional announcements from SWAN on recommended actions. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 1 month

Hours updates in the BLUEcloud Mobile app

by Tara Wood

For those libraries that reported closures to SWAN as of Friday evening, SWAN has updated the hours display in your BLUEcloud Mobile app. We will continue to monitor closures and make updates. Read more on the SWAN support site: https://support.swanlibraries.net/news/2020-03/67555 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 1 month

COVID-19: Library Closed, Polling Place Open - We can add Enterprise Banner

by webmaster＠swanlibraries.net

5 years, 1 month

UPDATE: COVID-19 Update on Nightly Due Date Changes & Extended Circ Rule Option

by Dawne Tortorella

We've updated our news from this morning regarding due date extensions to provide the following options: * Opt-out of nightly Due Date extension to May 1, 2020 * Add a default circulation rule for all items checked out at my library of 6W0F0G0R (6 weeks, 0 fines, 0 grace, 0 renewals) This rule will apply to all items checked out at your library, unless circulation staff override due date at checkout. Review the full news post<https://support.swanlibraries.net/news/2020-03/67522>, stay updated on our COVID-19 page<https://support.swanlibraries.net/node/67477>, stay abreast of SWAN closings<https://support.swanlibraries.net/members/library-closings>, and let us know what is happening with any closures at your library or if you would like these options set for your library. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 1 month

COVID-19 Support Response - Immediate Action

by webmaster＠swanlibraries.net

5 years, 1 month

SWAN Membership Events - Going Virtual

by Dawne Tortorella

All SWAN membership events will be changed to virtual online meetings through May 1st. This is in response to recommended community practice regarding gatherings. Updated login information to the virtual GoToMeeting webinar session is available for each event on L2. See the SWAN Support Site News (https://support.swanlibraries.net/news/2020-03/67494) for additional information, including tips for attending online meetings. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 1 month

Important SWAN Update: Support, Virtual Attendance, COVID-19

by Aaron Skog

SWAN Member Libraries- SWAN is taking preparations to support all member libraries during the COVID-19 pandemic. To help you all, we have created a dedicated page outlining: * Library closure procedures * SWAN support for member libraries * User events with online virtual attendance Please look at the link below or refer to the Help > COVID19 menu link. https://support.swanlibraries.net/COVID19 This is a fluid situation and we will update that page or news posts with additional information. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 1 month

BLUEcloud Mobile app indexing issues

by Tara Wood

Good morning member libraries, The BLUEcloud Mobile app is experiencing search indexing issues. You may not see results for some titles that appear in Enterprise. We will update the know issue on the SWAN support site as we know more from SirsiDynix: https://support.swanlibraries.net/node/67483 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 1 month

Jump to page:

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

SWANcom