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2976 discussions

by Aaron Skog

SWAN Library Directors & Administrators- The ability to order some PPE supplies from SWAN is now available online. The order form is now posted for our stock of face shields, masks, gloves, 1 gallon sanitizer, and hand gel. SWAN's PPE page (requires membership login): https://support.swanlibraries.net/documentation/71395 These are for curbside pick up only at SWAN headquarters Tuesdays and Thursdays 12-3pm. You will arrange the pick up date and time within the online order form. This will be contactless pickup-you arrive at the SWAN headquarters foyer and Ginny Blake will have the packed up order waiting for you! There is no mark-up on the pricing-this is volume discounted orders we are breaking down into smaller quantities for you. The library will be invoiced by SWAN in a few weeks for items ordered and picked up. Pricing is listed within the online order form. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

Planned Enterprise Server Maintenance/Downtime on May 26th at 3AM

by Steven Schlewitt

SWAN Member Library Staff, Please be aware, SirsiDynix will be performing planned maintenance of the Enterprise catalog server on Tuesday, May 26th at 3AM, which will require downtime throughout the process. The maintenance is expected to take no longer than an hour, so the impact will be minimal. Should complications arise or any changes occur, we'll include updates on the news post<https://support.swanlibraries.net/news/2020-05/72598>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 2 months

SWAN Fireside Chat today at 11 - Register at GoToWebinar

by Dawne Tortorella

Please verify that you have registered for the Fireside Chat using the new GoToWebinar registration link. We have moved these session to accommodate the increased attendance. The L2 event has the updated registration link. https://attendee.gotowebinar.com/register/7506123297483245071 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

COVID-19: May 11 Member Update

by Dawne Tortorella

We hope you will join us Tuesday at 11:00 AM for our next Fireside Chat. This session will be hosted in GoToWebinar<https://attendee.gotowebinar.com/register/7506123297483245071>; registration is required to receive a personal login link to the session. Discussion will include sharing curbside service experience, implementation of Unique's Curbside Communicator, and preparing staff to be safe as your library considers limited service and staff functions within your building. Procedures for requesting PPE, procured by SWAN for our members, will be shared. We will also be using a curbside pick-up model with member libraries for these orders. Previous Fireside Chat session recordings, presentations, and chat or Q&A logs are available from the Fireside Chat<https://support.swanlibraries.net/covid-19/fireside-chats> page within our COVID-19<https://support.swanlibraries.net/covid-19> resources. Our COVID-19 pages have been expanded to include Curbside Communicator<https://support.swanlibraries.net/documentation/72168> information, as well as resources shared by Blue Island Public Library and Evergreen Park Public Library who start curbside this week. If you would like to share your plans, local media, or resources, include in a support ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. If your library would like to extend due dates, please complete the webform linked in our COVID-19: Due Date Extension Webform<https://support.swanlibraries.net/news/2020-05/72338>. These requests will be processed as received. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

Curbside Communicator from Unique provided by SWAN

by Aaron Skog

Hi everyone, I shared at the SWAN fireside chat on Tuesday that we were considering Curbside Communicator from Unique Management. Today I approved an agreement with Unique to provide this to all member libraries that would like to use it for your planned curbside. SWAN will fund this for any member library that opts-in. Read more on the news post below: https://support.swanlibraries.net/news/2020-05/72009 We will have more details on the service, how it will work for SWAN member libraries, and when you will get it. There will be more to share next week Tuesday! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

COVID-19: May 4th Member Update

by Dawne Tortorella

Today's News Post https://support.swanlibraries.net/news/2020-05/71795 shares new login and registration for our Fireside Chat tomorrow on May 5th<http://attendee.gotowebinar.com/register/2511956766068589583>. We reached our capacity in GoToMeeting last week, so we will be hosting tomorrow's Fireside Chat in GoToWebinar. Catch up with today's news and we look forward to seeing you online tomorrow. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

SWAN Fireside 11am Tuesday 5/5 - Note Meeting Link & Registration

by Aaron Skog

SWAN Libraries- This morning's fireside chat is at 11 a.m. and we will use our new GoToWebinar platform which will allow expanded participation. This will replace the GoToMeeting at least for the firesides. The biggest difference is to register via the link in advance to get the meeting invite with telephone and online information. Fireside 5/5 11 a.m. link https://attendee.gotowebinar.com/register/2511956766068589583 I will be sending a message to those of you who registered for the fireside in the L2 event, so apologies in advance for any double notification that occurs. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

Survey: Reopening Dates & Request for Fine Free for Now Policy

by Dawne Tortorella

Please complete a short survey on reopening dates and request for Fine Free for Now policies. Today's news post<https://support.swanlibraries.net/news/2020-04/71551> provides more information and a link to the survey. This survey should be submitted by the Library Director or their designate. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

EBSCO form deadline today

by Robin Hofstetter

Hello, As a reminder, today is the last day to submit your EBSCO selections using the online form. News post on the support site: https://support.swanlibraries.net/news/2020-04/70952 Online form: https://fs8.formsite.com/SWANServices/wxhnqaalbd/index.html If you have any trouble or questions about the selection, please send an email to us via help(a)swanlibraries.net<mailto:help@swanlibraries.net> Thank you, Robin Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

SWAN COW Meeting for Library Directors & Administrators today 4/29 at 10 a.m.

by Aaron Skog

Library Directors & Administrators- Just a reminder that the meeting for library directors is today at 10 a.m. Online Meeting: video & audio https://global.gotomeeting.com/join/425511645 Attend by phone: (571) 317-3112 Access Code: 425-511-645 Meeting agenda and packet: https://support.swanlibraries.net/sites/default/files/meeting/20_04_29/7100… We have uploaded the presentation as a PDF in advance of the meeting: https://support.swanlibraries.net/sites/default/files/meeting/20_04_29/2020… We do have a maximum attendance of 250 online users for this GoToMeeting so I will ask non-administration staff to not join the meeting. It will be recorded for sharing later. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

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