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3023 discussions

by Crystal Vela

The Circulation Advisory election is now open. The head of Circulation should be the one to make the selections, and there should only one vote per library. Please follow the instructions on the form. The election will close on November 6th at 5:00 PM, so please make all selections before then. https://fs8.formsite.com/SWANServices/election-circadv-2020/index.html If you have any questions please let me know. Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

*Planned Downtime* Web Services 6.0.3 Upgrade on 11/5, 2AM

by Steven Schlewitt

SWAN Member Library Staff: Please see our latest news post<https://support.swanlibraries.net/news/2020-10/81699> for details regarding the scheduled upgrade to Symphony Web Services. This upgrade will require after-hours downtime of Web Services on November 5th at 2AM, but WorkFlows will not be impacted. We'll submit additional updates to the news post as the upgrade progresses. Thank you and have a great weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

5 years, 2 months

Circulation Advisory Self Nominations

by Crystal Vela

Reminder---- The Circulation Advisory Group self-nomination form will close tomorrow Friday 16th, 2020 at the end of the day. Follow the link to enter your self-nomination. https://fs8.formsite.com/SWANServices/self-nom-circadv-2020/index.html Please send any questions to Crystal(a)SWANlibraries.net<mailto:Crystal@SWANlibraries.net> Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

Circulation Advisory Self-Nomination Reminder

by Crystal Vela

Reminder---- The Circulation Advisory Group self-nomination form opens today Monday, October 5th, 2020. Follow the link to enter your self-nomination. https://fs8.formsite.com/SWANServices/self-nom-circadv-2020/index.html Self-nominations will close on Friday October 16th, 2020 at the end of the day . Please send any questions to Crystal(a)SWANlibraries.net<mailto:Crystal@SWANlibraries.net> Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

Correcting Combo Pack records

by webmaster＠swanlibraries.net

5 years, 2 months

Network/VPN Outage 10/7

by Steven Schlewitt

SWAN Member Library Staff - We're currently investigating notices of a widespread network/VPN outage across our libraries. This appears to be part of a larger outage, either with the Microsoft Azure platform which hosts our server environment or with a major internet service provider. As of 12pm, the outage appears to have subsided, lasting only a few minutes. Most libraries have been able to reconnect. If your library is still down, please let us know by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. We'll post any updates or continued outages to the Known Issue<https://support.swanlibraries.net/node/81461> on our support site. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 2 months

SLUI 2020 - Monday October 12

by webmaster＠swanlibraries.net

5 years, 2 months

SWAN Circulation Advisory Group Self-nominations

by Crystal Vela

The Circulation Advisory Group self-nomination form opens today Monday, October 5th, 2020. Follow the link to enter your self-nomination. https://fs8.formsite.com/SWANServices/self-nom-circadv-2020/index.html Self-nominations will close on Friday October 16th, 2020 at the end of the day . Please send any questions to Crystal(a)SWANlibraries.net<mailto:Crystal@SWANlibraries.net> Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 2 months

Known Issue: Unique Curbside Communicator - SMS errors

by Ian Nosek

SWAN Library Member Libraries, We have been made aware of an SMS delivery issue within Unique's Curbside Communicator. Please see the known issue<https://support.swanlibraries.net/node/81161> on our Support Site for details and updates. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 2 months

Cataloging Users meeting - October 1st, 2020

by webmaster＠swanlibraries.net

5 years, 2 months

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