SWANcom

swancom@list.swanlibraries.net

1 participants
3082 discussions

Scheduled Maintenance work on server for Thursday, November 23rd

by SWAN Communications

Good afternoon: We will be rebuilding our indexes over Thanksgiving Day. Please refrain from accessing Workflows at this time. We anticipate that this will have little to no impact on service since it is occurring over the holiday. We will send an all clear message when you can resume normal work functions. We will update the post on the Support site<https://support.swanlibraries.net/news/2023-11/94506>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 7 months

Delay in Overnight Processing for Saturday 11/18/2023

by SWAN Communications

SWAN Member Library Staff: Please be aware that one of our nightly indexing reports is running longer than anticipated. Other morning reports are delayed as a result. While the system catches up, please refrain from scheduling any non-critical reports. Please see the SWAN Support Site<https://support.swanlibraries.net/news/2023-11/94503> for updates. Thanks! Michael Szarmach Systems Administrator, Information Technology & Systems Support michael(a)swanlibraries.net<mailto:michael@swanlibraries.net> * 630-326-8929 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 8 months

Kanopy Pay-Per-Use End of Year Promotion

by SWAN Communications

Hello member libraries, There is an end-of-year promotion for Kanopy's flagship Pay-Per-Use streaming service. Paula Roman will be hosting a virtual webinar for interested public libraries. Please see our news post, Kanopy PPU End-of-Year Promotion and Webinar<https://support.swanlibraries.net/news/2023-11/94502>, for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 8 months

Addison Public Library go-live update

by SWAN Communications

Hi everyone, The Addison Public Library is now live on SWAN! The data migration was completed over the weekend, with the library having its first full day circulating on SWAN yesterday. We have updated the membership map and delivery code "cheat-sheets" for you. Details on how to obtain those and what to expect for the first few weeks of Addison in the SWAN consortium are on the news post below. https://support.swanlibraries.net/news/2023-11/94500 Congratulations to the Addison and SWAN migration teams! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 8 months

Resolved: Aspen Lists issues

by SWAN Communications

Issues with Aspen lists should be resolved. If you see any additional issues, contact help(a)swanlibraries.net<mailto:help@swanlibraries.net>. More information on this issue is on our support site: https://support.swanlibraries.net/issue/94499 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 8 months

Aspen Lists issues

by SWAN Communications

We are currently experiencing issues with Aspen lists. Some user lists are displaying incorrect titles. We will continue to update this known issue on our support site: https://support.swanlibraries.net/issue/94499 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 8 months

New Beta MessageBee Portal

by SWAN Communications

Unique has launched a beta version of their new and improved MessageBee portal. This new version contains new reporting aspects of MessageBee. Please review our News Post<https://support.swanlibraries.net/news/2023-11/94498> for full details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 8 months

Sunday 11/5: Delays in overnight processing

by SWAN Communications

SWAN Member Library Staff: Our overnight processing reports are running longer than usual this morning as well. Regularly scheduled reports will be delayed. While the system catches up, please refrain from scheduling any non-critical reports. We will continue to monitor the progress of the overnight processing and will provide updates on the SWAN Support Site<https://support.swanlibraries.net/news/2023-11/94491>. Thanks for your patience! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https<https://support.swanlibraries.net/>://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> ________________________________ From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Saturday, November 4, 2023 15:07 To: swancom(a)list.swanlibraries.net <swancom(a)list.swanlibraries.net> Subject: [SWANcom] *All Clear* - Delays in overnight processing SWAN Member Library Staff: The report schedule has caught up. Staff may resume scheduling reports as needed. Thanks for your patience! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Saturday, November 4, 2023 7:32 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Delays in overnight processing SWAN Member Library Staff: Please be aware that one of our nightly indexing reports is running longer than anticipated. Other morning reports are delayed as a result. While the system catches up, please refrain from scheduling any non-critical reports. Please see the SWAN Support Site<https://support.swanlibraries.net/news/2023-11/94491> for updates. Thanks! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 8 months

Delays in overnight processing

by SWAN Communications

SWAN Member Library Staff: Please be aware that one of our nightly indexing reports is running longer than anticipated. Other morning reports are delayed as a result. While the system catches up, please refrain from scheduling any non-critical reports. Please see the SWAN Support Site<https://support.swanlibraries.net/news/2023-11/94491> for updates. Thanks! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 8 months

The Addison bibliographic data load is underway

by SWAN Communications

We are excited to announce that the migration of bibliographic data from Addison Public Library into Symphony has officially begun. Please see this news post for more information: Addison Bibliographic Data Load<https://support.swanlibraries.net/news/2023-11/94490>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 8 months

Jump to page:

2026

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

SWANcom