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SWAN 3/7/24 Quarterly meeting - budget presentation & approval
by SWAN Communications 27 Feb '24

27 Feb '24

Hello SWAN library directors & administrators- We have our first Quarterly membership meeting for 2024 next week at Oak Brook Public Library, Thursday, March 7th at 10:00 a.m. The approval of the SWAN budget will take place in person at the meeting, with a roll call vote for representatives from each SWAN member library. We are also requesting the current budget to amended, which is detailed in the meeting packet. Meeting agenda and packet posted on the page below: https://support.swanlibraries.net/meeting/94441 The meeting will include a Zoom live-stream, which you can register for in advance of the meeting. https://swanlibraries-net.zoom.us/meeting/register/tZEqdu-prTwjGtL6oPUXBfqj… Please note that online attendees will not be able to vote on the budget. If you have any questions, please reach out to me. Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Consultation Booking and Ticket Submission
by SWAN Communications 21 Feb '24

21 Feb '24

We have updated our support site with two new features. The first is a tool to schedule live Zoom consultations with SWAN staff, and the other is a new ticket submission form built into our support site with a helpful search tool integrated. We hope these will provide more streamlined paths to get in touch with us. See today's news post for more information: Support Site Updates - Book a Consultation or Submit a Ticket<https://support.swanlibraries.net/news/2024-02/94582> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Aspen release 24.02 is live
by SWAN Communications 14 Feb '24

14 Feb '24

Good morning member libraries. The Aspen 24.02 release went live this morning. It includes performance improvements for indexing and events integration into Aspen LiDA. Read more on the SWAN support site: https://support.swanlibraries.net/news/2024-02/94574 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SirsiDynix BLUEcloud Analytics Maintenance Caused Report Subscription Issues
by SWAN Communications 06 Feb '24

06 Feb '24

SWAN Member Library Staff: SirsiDynix performed maintenance on BLUEcloud Analytics early today that caused some report subscriptions to be run and delivered around 3:00 am today. These reports returned zero or limited results because our overnight harvest had not yet completed. SirsiDynix resolved the issue; the remainder of our reports ran at the correct time after our harvest completed. We manually re-ran and delivered the SWAN subscriptions that ran early today. If you received any local subscriptions early today you will need to re-run them to ensure you have accurate information. We posted a Known Issue<https://support.swanlibraries.net/issue/94568> on the SWAN support site with this information and will update that if anything changes. Feel free to open a ticket if you need any assistance with your reports. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Records Manager switch
by SWAN Communications 01 Feb '24

01 Feb '24

Good morning: We have had some libraries reaching out to us regarding the need to switch to Records Manager mentioned in the recent RAILS newsletter. Our SWAN membership is not impacted by this switch. This switch pertains to libraries that are cataloging libraries who use Connexion Browser to do their cataloging. Our Cataloging Libraries use the desktop version of Connexion Client and this product is not impacted by the end of the Connexion Browser on April 30th. If you have further questions, please submit a ticket to our help desk. Have a great day! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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OpenAthens Links Available
by SWAN Communications 31 Jan '24

31 Jan '24

Hello all, Are you using the best links for your electronic resources? Check your library to see a list of recommended links using OpenAthens. OpenAthens for remote access allows users to safely access databases. Libraries in Group 5 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2023-10/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN in-service day 1/26/24
by SWAN Communications 26 Jan '24

26 Jan '24

Hello everyone, SWAN staff will be having our January in-service event on Friday, January 26th. Membership support and inquiries will be delayed until Monday, January 29th. Don't worry though, we will be monitoring for emergencies! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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SWAN Committee of the Whole 2/6/24 meeting agenda & packet posted - next year's membership fees & EBSCO year-5 renewal
by SWAN Communications 25 Jan '24

25 Jan '24

Hello library directors & administrators- Each year we host a meeting presentation of next year's SWAN budget and membership fees, and this year's meeting will take place via Zoom on Tuesday, February 6th at 10 a.m. Below is information about the meeting. Meeting packet with budget & membership fees: https://support.swanlibraries.net/sites/default/files/meeting/24_02_06/9443… EBSCO year-5 renewal information is included in the above packet. Registration for the Zoom meeting is required in advance: https://swanlibraries-net.zoom.us/meeting/register/tZcrc--vqjgvHtbg1G6Vdc_c… If your library has made changes to its bond payment or debt service schedule in the past year, please know that the bond payment amount can impact your annual SWAN membership fee. We have a bond payment submission form on SWAN Support if you would like to provide this schedule. Libraries that have submitted this information in the past should consult the "Chart 3" within the meeting packet (exhibit pages 24-26). Library bond submission form: https://support.swanlibraries.net/form/94546 I hope to see everyone on February 6th! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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January Quarterly Billing is now available
by SWAN Communications 19 Jan '24

19 Jan '24

The Quarterly RB/ILL Billing has been published. Please visit the news post<https://support.swanlibraries.net/news/2024-01/94544> for full details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Aspen release 24.01 is live
by SWAN Communications 17 Jan '24

17 Jan '24

Good morning member libraries, The Aspen 24.01 release is live. This release includes updates to the Aspen LiDA and SWAN Libraries + app, including a link for fines payments, improvements to notifications prompts, and auto-selecting the patron's preferred pickup location when placing a hold. Read more about this release on the SWAN support site: https://support.swanlibraries.net/news/2024-01/94539 If you have any questions or encounter any issues, please contact help(a)swanlibraries.net SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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