SWANcom

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2952 discussions

by Aaron Skog

SWAN Library Directors & Staff: Tomorrow morning is our last opportunity to meet before our April 14 go-live on the new Symphony and Enterprise systems. The meeting agenda and packet are available online: https://support.swanlibraries.net/sites/default/files/meeting/2015-03-05/pa… Library staff are welcome to watch the live streaming of the meeting: https://support.swanlibraries.net/news/2015-03-04/swan-quarterly-35-streami… Make sure to adjust the U-Stream resolution depending on your library network bandwidth. The recorded event will be uploaded to the SWAN YouTube channel for later viewing. https://www.youtube.com/user/SWANCorps Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 1 month

SWAN Quarterly Meeting at Burr Ridge - Agenda & Packet for 3/5 Now Online

by Brande Overbey

SWAN Member Library Directors and Administrators: The March SWAN Quarterly agenda is now posted: https://support.swanlibraries.net/sites/default/files/meeting/2015-03-05/ag… Meeting packet (16 pages): https://support.swanlibraries.net/sites/default/files/meeting/2015-03-05/pa… This meeting WILL be streamed live as well, at http://live.railslibraries.info/ . We will be providing an update on migration, FY16 budget, and the 2015 board election process/timeline. We hope to see you on Thursday the 5th. Thank you, Brande Overbey SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info> http://support.swanlibraries.net

10 years, 1 month

*Concluded* SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 6pm)

by Steven Schlewitt

SWAN Library Staff: The Symphony WorkFlows Test Server has been refreshed and is now available for use. Thanks again for your patience throughout the weekend. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: Steven Schlewitt Sent: Friday, February 27, 2015 9:41 AM To: swancom(a)list.swanlibraries.net Subject: SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 6pm) Importance: High SWAN Library Staff: Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 6pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing. This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers. We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

10 years, 2 months

Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. This will be the final batch loaded into SWAN Millennium Catalog. Subject: Media On Demand 20150228 106 print titles 6 audio titles 1 video titles 113 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 2 months

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. This will be the final batch loaded into SWAN Millennium Catalog. Search subject: eMedia Library 20150228 25 print titles 11 audio titles 36 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 2 months

*Resolved* Millennium Slowness and Encore Outage - 2/28

by Steven Schlewitt

SWAN Library Staff: Issues on the Encore and Production servers are now resolved. We will continue to monitor the situation throughout the day, but should you experience any issues that appear to be related, please contact us at help(a)swanlibraries.net<mailto:help@swanlibraries.net>, or you can reach our weekend support desk at 630.734.5153. I sincerely apologize for the inconvenience and appreciate your patience while we worked toward a resolution. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: Steven Schlewitt Sent: Saturday, February 28, 2015 9:10 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: Millennium Slowness and Encore Outage - 2/28 Importance: High SWAN Library Staff: Please be aware, this morning we had experienced some slowness with our Millennium Production server, which had affected the client and classic catalog. That issue has since been resolved, however, we're still encountering an issue with the Encore Webpac. We're currently investigating the situation and will update everyone once a resolution is in-place. Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

10 years, 2 months

Millennium Slowness and Encore Outage - 2/28

by Steven Schlewitt

SWAN Library Staff: Please be aware, this morning we had experienced some slowness with our Millennium Production server, which had affected the client and classic catalog. That issue has since been resolved, however, we're still encountering an issue with the Encore Webpac. We're currently investigating the situation and will update everyone once a resolution is in-place. Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

10 years, 2 months

SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 6pm)

by Steven Schlewitt

SWAN Library Staff: Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 6pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing. This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers. We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

10 years, 2 months

Final Batch Item Deletions March 31st

by Karen Bar

The final Batch Item Deletions report will be run in Millennium on March 31, 2015. Please do not set any items to IC2SUPP "d" after end of business on March 30, 2015. Any such information will not be captured in our final data pull. If you absolutely must delete any items between March 31st and April 3rd, you will need to delete them individually. As a reminder, Technical Services functions will be suspended Saturday April 4 - Monday April 13, 2015. Please contact me if you have any questions. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 2 months

MDS Late Opening

by Lauren Peltier

SWAN Libraries: The Midlothian Public Library will have a late opening at 1:00pm on Thursday, February 26th due to staff training. Lauren Peltier SWAN Member Services Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5155 Fax: 630.734.5056 lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info> http://support.swanlibraries.net

10 years, 2 months

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