+++ please route to appropriate staff +++
Everyone -
It's a new day! As of this morning, we are able to effectively block NON-SWAN RB patrons ( this includes Chicago Public) from placing holds in Enterprise, while allowing staff to place holds in Workflows for them. This means that staff can allow the software to control what is holdable to these patrons in Workflows. There is no longer a prompt for an override. In addition, gone are the additional restrictions that only copy holds can be placed on only your items for NON-SWAN patrons. You can place System level title holds without using an override, except in rare instances (Non-Circ items, etc).
Non-SWAN RB and Chicago patrons can in the My Account area of Enterprise: Change their PIN, Set preferences, Setup text messaging, View checkouts, Renew items if eligible for renewal, Cancel holds, Change Pickup point (only to those libraries that have opted in to "Pickup Anywhere"), Suspend holds, Un-suspend holds, and View fines. The only thing they can't do is place a hold.
Enjoy!!!!!
If you should have any questions, please call Member Services at 630-734-5153 or email help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Kate Boyle
SWAN Member Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://www.railslibraries.info
The Lansing Public Library will be open on Friday, 6/5/15 from 1-5 p.m.
Renee Clanton
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5169
Fax: 630.734.5056
renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to Circulation Managers, Public Services Managers, Technical Services Managers and all appropriate personnel +++
Hi everyone,
Attached is a memo concerning Item Types.
If you should have any questions, please call our office at 630-734-5153 or email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> .
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
++Please route to appropriate personnel++
Everyone
The statistics for the month of May are now available on the SWAN website <https://support.swanlibraries.net/content/2015-sirsidynix-stats> (click on the Statistics tab and choose 2015 SirsiDynix statistics).
We have 12 statistical reports available for you.
* We have Checkouts by Interface, Renewals by Interface, and Holds by Interface - you will notice there are columns listed as SVA, Bookmyne, and unknown you will begin to see statistics in these columns in the near future. For your total circulation count, dependent upon library policy, you may want to add renewals and checkouts.
* Then we have checkouts by our new user categories ( which I have referenced as pcode2, pcode3, and pcode4 for ease of use).
* Monthly checkouts by Item Library/Library Profile will give you your reciprocal borrowing stats - just remember to subtract checkouts to your library users profiles.
* Monthly checkout by Charging Library/ Item Library will give you your ILL activity - but again you would need to subtract checkout of your material at your library (charging library). It is easier to use the Monthly ILL Sent and ILL Received where the checkout of your material at your library (including any bookmobiles), has been removed for you. Remember ILL Sent is read down, ILL Rec'd is read across.
* Monthly checkins by Charging library/Item Library
* Monthly In-house Use - you must use the Mark Item Used Wizard to generate this statistic
* Monthly Users Added
We will be adding two more reports ASAP -
* Monthly Bibs Added
* Monthly Items Added
If you should have any questions, please call Member Services at 630-734-5153 or email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Have a great week crunching numbers.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
Sent to SWAN Libraries on Behalf of RAILS:
The next RAILS Member Update will be held on Thursday, June 18, from 10 a.m. - noon, in person at the RAILS Burr Ridge service center, at videoconference locations throughout the RAILS area, and via one-way streaming video. The main topic will be the work currently being done to examine and strengthen the standards all libraries must follow to be eligible for library system membership. Representatives of the six subcommittees formed to examine different aspects of membership standards will also give a report. View the agenda and see L2 for registration and a list of locations: www.librarylearning.info/events/?eventID=19978.
Be sure to see RAILS' Executive Director Dee Brennan's latest blog post for additional information on membership standards. (Log into the RAILS website and click Comment at the bottom of the page to share your feedback.)
SWAN Member Libraries:
Please join the upcoming RAILS Networking Event that is taking place at Eisenhower Public Library on Thursday June 11th. Please share this information with other staff members who may be interested.
RAILS Networking and Continuing Education Event
When: Thursday, June 11, 2015 (9:30 AM - 11:30 AM)
Where: Eisenhower Public Library
Cost: Free
Register: http://www.librarylearning.info/events/?eventID=19511
Join RAILS Member Engagement Manager, Debbie Baaske at this networking event hosted by the Eisenhower Public Library. Debbie will share the latest RAILS news and answer your questions. You will also have plenty of time to talk with colleagues from other RAILS libraries. All library staff - working in all types of libraries - are invited to attend.
Leah White, Head of Popular Materials at the Ela Area Public Library, as well as a 2012 LJ Mover and Shaker, will join us to present: Have you ever visited an independent bookstore and thought to yourself, "Why aren't libraries doing this?" Come learn tips and tricks from the indie bookseller trade! We will cover merchandising, books displays, shelftalkers, weeding and much more.
The balance of the meeting will be devoted to sharing the latest news about your library, sharing other library-related news, and networking with colleagues.
Refreshments will be provided.
Eisenhower Public Library District
4613 North Oketo Avenue
Harwood Heights, IL 60706
708-867-7828
Please route to appropriate personnel:
There has been an issue with generic patrons being selected for collection when we run the reports for Unique. To correct this problem, SWAN has created a new status in the User record under the Library Defined category of "No_Unique" . This new "Library Defined" category will be available to the libraries tomorrow, after tonight's halt and run. For any generic (in-house) patrons and/or actual patrons that should not be sent to collection, your library staff should change the "Library defined" category in those records to "No_Unique". As we run reports in the future, these users will not be selected for collection.
To update these special patrons beginning tomorrow morning:
* In Modify User retrieve the user record you want to update
* Under the Demographics tab, in the Library Defined category, choose "No_Unique from the dropdown.
* Click on Save to store change.
If you should have any questions, please call Edlyn Le Fevour at 630-734-5161.
Edlyn LeFevour
SWAN Support Analyst
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5161
Fax: 630.734.5056
edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info>
http://www.railslibraries.info
Enterprise is back online.
Aaron Skog
SWAN Executive Director
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://www.railslibraries.info
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog
Sent: Saturday, May 30, 2015 11:45 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Enterprise Restart Underway
SWAN Libraries,
We received notice from SirsiDynix at 11:35am that the monitoring system of Enterprise showed it to be unresponsive, so an automatic restart of the SWAN Enterprise service is underway.
Aaron Skog
SWAN Executive Director
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://www.railslibraries.info
SWAN Libraries,
We received notice from SirsiDynix at 11:35am that the monitoring system of Enterprise showed it to be unresponsive, so an automatic restart of the SWAN Enterprise service is underway.
Aaron Skog
SWAN Executive Director
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://www.railslibraries.info
