Just a reminder - At 8PM, the Symphony Test Server will go offline for maintenance. This maintenance could last throughout the weekend.
We'll send a notification via SWANcom when the maintenance concludes.
Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Staff:
Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 8pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing.
This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers.
We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes.
Thank you for your patience.
Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info>
http://support.swanlibraries.net
Indian Prairie Library will be closed Friday, March 20 for staff in-service day. The library will reopen at 9:00am on Saturday, August 21.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
Hinsdale Public Library will be closed Friday, March 20 for Staff In-Service Day. The library will re-open Saturday at 9am to the public.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
The La Grange Public Library will be closed on Friday, March 20th for In-Service training.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
***Action Required by March 27th***
Please review your library's Enterprise profile and complete the Enterprise Checklist <https://fs8.formsite.com/SWANServices/EnterpriseChecklist/index.html> by Friday, March 27th. The completed checklist will help us find and correct any errors on your profile prior to April 14th, and will give us the information we need to create your library's second profile designed for use at your in-library OPAC stations. One checklist must be completed for each library.
Complete the steps outlined in the survey using your library's Enterprise profile. Access your profile at swanlibs.ent.sirsi.net/client/??? replacing "???" with your library's three letter code (ads, ams, etc.)
Migration Memo #13: Enterprise Checklist<https://support.swanlibraries.net/system/files/Members%20Only/Migration%20M…> outlines the Enterprise profile system, introduces the Enterprise Checklist, and provides updates on Enterprise configuration. It and all other migration memos are available at https://support.swanlibraries.net/content/migration-memos. If you have any questions, please contact migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>.
Review the memo: https://support.swanlibraries.net/system/files/Members Only/Migration Memos/SWAN_Migration_Memo_13_Enterprise_Checklist.pdf
Complete the checklist: https://fs8.formsite.com/SWANServices/EnterpriseChecklist/index.html
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
Hello Member Libraries,
Just a reminder that this Friday, 3/20 at 5pm, our self-nomination window ENDS for the 2015 SWAN Board election. If you'd like to be considered in the running for this year's vacated seats, please submit your information and a short Statement of Interest here:
https://support.swanlibraries.net/news/2015-03-05/swan-board-self-nominatio…
Thank you,
Brande Overbey
SWAN Office Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://www.railslibraries.info
SWAN Library Staff:
Please be aware, this evening we will be performing maintenance on the SirsiDynix Symphony WorkFlows Test server at 5pm. At that time, you will be disconnected from any open WorkFlows Test server sessions, and the Test server will be inaccessible for several minutes. We expect the entire maintenance to take no longer than 10 minutes, after which the server will be online and available for the remainder of the evening.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
Hi all,
As part of the migration process, libraries are required to use SirsiDynix Symphony Offline beginning April 11th until we are live on Symphony, sometime on April 14th. SirsiDynix recommends that no one check in materials while on Offline. In order to cut down on the number of items due back during this time period, due dates will be extended system-wide so that items should not be due back from April 6th, 2015 through April 19th, 2015.
This morning, SWAN has begun extending due dates for items that would normally circulate for 21 days. This involves the implementation of an absolute due date of April 20th, 2015. As of 10:30 AM this morning:
* Items that normally receive a 21-day loan period should now checkout with a due date of 4/20/15.
Please note that items with holds may receive due dates that exceed 4/20/15.
* All items that receive this absolute due date are non-renewable. Staff should override at the desk when appropriate and/or check in and check back out. Please note that patrons will be unable to renew said materials via the WebPAC.
* The week of March 30th, SWAN will revert these edits so that materials will naturally fall on due dates of 4/20/15 and beyond. Once the changes are reverted, materials should check out and renew as expected and staff intervention will no longer be necessary.
SWAN will continue to update loan rule parameters as we get closer and closer to the migration so that what is stated above continues to hold true. On Monday, 3/23/15, 14-day loan periods will be affected.
We understand that this is not a perfect solution and apologize for any confusion and/or inconvenience as we continue to try and find a more efficient workflow. Thank you all for your understanding and patience.
Please send any questions to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>.
Samantha Dietel
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5163
Fax: 630.734.5056
samantha.dietel(a)railslibraries.info<mailto:samantha.dietel@railslibraries.info>
http://support.swanlibraries.net
Everyone-
There was an error in migration memo #11. The email address in the Patron Purge area of the memo was typed incorrectly and not caught by spell-check. It should appear as usual migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>
My apology. Thank you for your understanding.
Patron Purge
We are planning on running a Patron purge to update the patron database before we migrate the patron (user) data to SirsiDynix. Our test report indicates that if we purge good patrons that have been inactive for three years and have no money owed we would be deleting 130,000 patron records. Our plan is to purge these patrons before the end of the month. However, if you would want to include any of your patrons and owe less than $5.00 or $10.00 (and have been inactive for three years or more), please send your request before April 1st to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> .
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net