Please route to appropriate personnel: There has been an issue with generic patrons being selected for collection when we run the reports for Unique. To correct this problem, SWAN has created a new status in the User record under the Library Defined category of "No_Unique" . This new "Library Defined" category will be available to the libraries tomorrow, after tonight's halt and run. For any generic (in-house) patrons and/or actual patrons that should not be sent to collection, your library staff should change the "Library defined" category in those records to "No_Unique". As we run reports in the future, these users will not be selected for collection. To update these special patrons beginning tomorrow morning: * In Modify User retrieve the user record you want to update * Under the Demographics tab, in the Library Defined category, choose "No_Unique from the dropdown. * Click on Save to store change. If you should have any questions, please call Edlyn Le Fevour at 630-734-5161. Edlyn LeFevour SWAN Support Analyst Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour@railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://www.railslibraries.info