Please route to appropriate personnel:

There has been an issue with generic patrons being selected for collection when we run the reports for Unique. To correct this problem,  SWAN has created  a new status in the User record under the Library Defined category of “No_Unique” .  This new “Library Defined” category  will be available to the libraries tomorrow, after tonight’s halt and run.  For any generic (in-house) patrons and/or actual patrons that should not be sent to collection, your library staff should change the “Library defined” category  in those records to “No_Unique”.  As we run reports in the future, these users will not be selected for collection.

To update these special patrons beginning tomorrow morning:

· In Modify User retrieve the user record you want to update

· Under the Demographics tab, in the Library Defined category, choose “No_Unique from the dropdown.

· Click on Save to store change.

If you should have any questions, please call Edlyn Le Fevour at 630-734-5161. 

Edlyn LeFevour
SWAN Support Analyst
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5161
Fax: 630.734.5056
edlyn.lefevour@railslibraries.info
http://www.railslibraries.info