SWANcom

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3035 discussions

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix Support now, and hope to have the issue resolved as soon as possible. Additional SWANcoms will be sent as soon as more information is available. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

New Facets Coming Soon

by webmaster＠swanlibraries.net

9 years, 1 month

*RESOLVED* Enterprise Issues Morning 1/2

by Aaron Skog

SWAN Libraries: The issues with Enterprise incorrectly displaying statuses of items has been resolved. You probably noticed around 20 minutes ago the situation improved once SirsiDynix support corrected the service within their Enterprise SaaS for SWAN. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 *Please note my new email address and phone number* *Our new business address as of December 12, 2016* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

Enterprise Issues Reported 1/2/2017

by Aaron Skog

SWAN Libraries: We are experiencing some Enterprise issues related to the status of items. We are working on a resolution. Hang tight, let your colleagues know! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 *Please note my new email address and phone number* *Our new business address as of December 12, 2016* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

Voting Now Live Regarding New Libraries Seeking SWAN Membership

by susan.ricker＠railslibraries.info

From the SWAN Support Website: SWAN Member Libraries, Voting for the new libraries seeking SWAN membership opens today. The election will run January 1-31, 2017. Online voting will begin for the membership to approve or reject the proposed 19 libraries from LINC and MAGIC that wish to join SWAN. You can review all past materials and communications around this project here: https://support.swanlibraries.net/content/new-libraries-seeking-swan-member… [1]. Each SWAN member library director has one vote to cast for the group of 19 libraries. Voting will be live through 11:59 p.m. on Tuesday, January 31, 2017. Per SWAN’s Bylaws, a quorum of 52 libraries is needed for this vote to be approved. The election’s results will be announced Wednesday, February 1 via SWANcom and on our website. If you have questions or would like more information, please contact SWAN Executive Director Aaron Skog at aaron(a)swanlibraries.net [2] or (630)326-7022; or any of the SWAN Board Members (https://support.swanlibraries.net/content/swan-board-committees [3]). We are all more than happy to discuss how this will impact SWAN’s future and any thoughts you’d like to share. // Originally posted at: https://support.swanlibraries.net/news/2017-01-01/voting-now-live-regarding… [1] https://support.swanlibraries.net/content/new-libraries-seeking-swan-member… [2] mailto:aaron@swanlibraries.net [3] https://support.swanlibraries.net/content/swan-board-committees

9 years, 1 month

Help Us Plan the 2017 SWANstravaganza User Event!

by webmaster＠swanlibraries.net

9 years, 1 month

SWAN 2017 Meetings and Events Calendar

by webmaster＠swanlibraries.net

9 years, 1 month

*RESOLVED* Enterprise Outage

by Rudy Host

SirsiDynix has restarted the failed services and Enterprise is running again. Thank you for your patience. Rudy Host Network Administrator rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Rudy Host Sent: Wednesday, December 21, 2016 5:25 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Enterprise Outage We are currently experiencing an Enterprise outage. SirsiDynix support has identified the problem to be a memory allocation issue and they are working to restore service. Sorry for the inconvenience. Rudy Host Network Administrator rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

Enterprise Outage

by Rudy Host

We are currently experiencing an Enterprise outage. SirsiDynix support has identified the problem to be a memory allocation issue and they are working to restore service. Sorry for the inconvenience. Rudy Host Network Administrator rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

Enterprise Up

by Lauren Levaggi

SWAN Libraries - SirsiDynix has stabilized our DNS services. Enterprise should be back up and functioning. If you continue to experience problems, please contact help(a)swanlibraries.net<mailto:help@swanlibraries.net> Lauren Levaggi Support Analyst, Member Services lauren(a)swanlibraries.net<mailto:lauren@swanlibraries.net> * (630)326-8621 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

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