- SWANcom - swanlibraries.net

Update to Circulation Codes and Maps on SWAN support site
by webmaster＠swanlibraries.net 11 Apr '17

11 Apr '17

1 0

FW: Online Verification of CPL Patrons Unavailable
by Kate Boyle 07 Apr '17

07 Apr '17

Everyone - I just wanted to share the following information regarding Chicago Public library reciprocal borrowers verification. Please see additional information available via the link below. Online Verification of CPL Patrons Unavailable Chicago Public Library is migrating to a new library management system between 5 a.m. Thursday, April 13 and Friday, April 21. Please call (312) 747-4300 if verifying the expiration date and status of a CPL patron who is waiting in person. Otherwise, please check back on Friday, April 21, when this service will be again available after our migration to a new library management system. Additional information about services, can be found at the below link: https://www.chipublib.org/news/services-limited-during-cpl-system-upgrade-a… Kate Boyle SWAN Member Services 844-SWAN-LIB

1 0

Enterprise Outage 4/7/17
by Rudy Host 07 Apr '17

07 Apr '17

Enterprise is currently down, but SirsiDynix is looking into the problem. An update will be sent out when the issue is resolved. Thank you for your patience.

1 1

[RESOLVED] Enterprise Outage 4/5/17
by Rudy Host 05 Apr '17

05 Apr '17

SirsiDynix has restored service to Enterprise. Thank you for your patience.

1 0

Enterprise Outage 4/5/17
by Rudy Host 05 Apr '17

05 Apr '17

Enterprise is currently down, but SirsiDynix is looking into the problem. An update will be sent out when the issue is resolved. Thank you for your patience.

1 0

Issues Trapping Holds on MobileCirc
by webmaster＠swanlibraries.net 04 Apr '17

04 Apr '17

1 0

BlueCloud Analytics Server Work
by Helen Pinder 04 Apr '17

04 Apr '17

SWAN Member Library Staff: SirsiDynix is working on an issue with their BCA server resulting in very slow load times in BlueCloud Analytics. We will update when the issue is resolved. Helen Pinder Analyst, Member Services helen(a)swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716 SWAN Library Services 800 Quail Ridge Dr, Westmont, Il 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 0

SWAN Board Election Update - Announcement of Candidates
by Brande Overbey 03 Apr '17

03 Apr '17

Good morning SWAN Libraries: Now that the self-nomination window has ended, we are pleased to announcement our candidates for the 2017 Board election. We received Statements of Interest from the following candidates for your consideration in the upcoming election: Jamie Bukovac, Indian Prairie Public Library District, and Ted Bodewes, Thomas Ford Memorial Library. Our election will officially open for voting on Monday, May 1st. I will send out a SWANcom once the polls are open. They will remain open until Friday, May 19th at 5pm CST. The results will be announced at our June 1st Quarterly meeting. The new board members will begin serving their terms on July 1st. Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 *Please note my new email address, address and phone number* SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 0

Enterprise outage - 4/2
by Ian Nosek 02 Apr '17

02 Apr '17

SWAN Member Library Staff: We are currently experiencing a brief outage of our Enterprise OPAC. SirsiDynix is restarting our Enterprise instance and we anticipate service restoration shortly. Thank you for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886<tel:(630)326-5886> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559<x-apple-data-detectors://0/3> swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 1

In transit items
by Vickie Totton 31 Mar '17

31 Mar '17

**Please route to appropriate staff** SWAN will be running the List Items in Transit 30 Days or Longer report and distributing it on a monthly basis. Attached please find the report for this month and the instructions for processing it. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 0