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Planned Outage / Enterprise Catalog Upgrade, Tuesday March 28

by webmaster＠swanlibraries.net

9 years, 1 month

REMINDER: SWAN Board Self-Nomination Window Closes this Friday at 5pm!

by Brande Overbey

Good morning Member Libraries: Just a reminder that this Friday at 5pm our self-nomination window ENDS for the 2017 SWAN Board election. If you'd like to be considered in the running for this year's 2 vacated seats, please submit your information and a short Statement of Interest here: https://support.swanlibraries.net/news/2017-03-06/2017-swan-board-election-… Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 *Please note my new email address, address and phone number* SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

TPS closed 3/24/17

by Lauren Levaggi

SWAN Libraries - The Tinley Park Public Library will be closed on Friday, March 24th, 2017, for a Staff In-Service Day.

9 years, 1 month

Active ID Notes

by Vickie Totton

****Please route to appropriate staff**** The Active ID field in a patron's record will no longer generate a red Notes alert in the Display User and Charge/Checkout wizards. This change will help to highlight notes that should be addressed when using these wizards. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

REMINDER: SWAN Board Self-Nomination Window Closes Next Friday 3/24

by Brande Overbey

Good morning Member Libraries: Just a reminder that next Friday, 3/24 at 5pm our self-nomination window ENDS for the 2017 SWAN Board election. If you'd like to be considered in the running for this year's 2 vacated seats, please submit your information and a short Statement of Interest here: https://support.swanlibraries.net/news/2017-03-06/2017-swan-board-election-… Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 *Please note my new email address, address and phone number* SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

Blue Cloud Analytics classes

by Kate Boyle

+++ Please Route to Appropriate Personnel +++ Just a short promotion on the classes for Blue Cloud Analytics. SWAN wanted to let everyone know that beginning in April, the BlueCloud Analytics (BCA) class will be held every other week on Wednesday morning. Also, there is no longer a restriction of only one attendee per library per event. While work continues on developing an advanced class in BCA, we would like to suggest if you attended a BCA class in the Fall you might want to come again to one that is being currently offered. The reports in BCA have grown by leaps and bound since September and there is a wealth of reports to share with you. If you should have any questions or suggestions. don't hesitate to contact one of the Member Services consultants (Samantha Dietel - 630-326-8647), Crystal Vela (630-326-8059), and Vickie Totton (630-326-8714). To view a list of classes currently available: http://www.librarylearning.info/tags/?BCA Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

*Important* Public Web Browser issue with BLUEcloud Commerce/ProPay Payments

by Ian Nosek

SWAN Member Libraries and Information Technology Staff: Due to a recent update to Enterprise BLUEcloud payment forms, the Internet Explorer based Public Web Browser (PWB) is not able to properly display the ProPay transaction page. Libraries using the IE Public Web Browser at their PACs may be unable to process payments through Enterprise and will receive payment errors when this occurs. While the use of Public Web Browser is not officially supported by SirsiDynix for use with Enterprise, they have confirmed that the Chrome based Public Web Browser is able to process ProPay payments without issue. If you are currently using PWB for IE, we recommend upgrading your installation to the current version of PWB for Chrome. PWB for Chrome can be downloaded from TeamSoftware Solutions here: https://www.teamsoftwaresolutions.com/files/PWBv3cef.zip The current RAILS license for PWB will work with the Chrome version. The RAILS license is available here (login required): https://www.railslibraries.info/system/files/Members/discounts/2017_Public_… Thank you, Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

Enterprise outage 3/9

by Ian Nosek

SWAN Member Library Staff: We are currently experiencing an outage of our Enterprise catalog. SirsiDynix is currently restarting Enterprise and we anticipate service to be restored shortly. We will update as we have more information. Thanks for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

SWAN Circulation Advisory Agenda and Minutes

by Kate Boyle

++ Please route to appropriate personnel ++ Attached is the agenda for next week's Circ Advisory Committee meeting as well as the Minutes from the January meeting. This is as always an open meeting and all are welcome to attend, including our new member libraries in MAGIC and LINC. Meeting starts at 9:30 AM Wednesday the 15th in the Meeting Room at the RAILS Burr Ridge office. Whoever volunteered to bring treats, I hope you remember as I have forgotten. See you all next week. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 1 month

10-Second Enterprise Survey

by webmaster＠swanlibraries.net

9 years, 1 month

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