Everyone - I just wanted to share the following information regarding Chicago Public library reciprocal borrowers verification. Please see additional information available via the link below.
Online Verification of CPL Patrons Unavailable
Chicago Public Library is migrating to a new library management system between 5 a.m. Thursday, April 13 and Friday, April 21.
Please call (312) 747-4300 if verifying the expiration date and status of a CPL patron who is waiting in person.
Otherwise, please check back on Friday, April 21, when this service will be again available after our migration to a new library management system.
Additional information about services, can be found at the below link:
https://www.chipublib.org/news/services-limited-during-cpl-system-upgrade-a…
Kate Boyle
SWAN Member Services
844-SWAN-LIB
Enterprise is currently down, but SirsiDynix is looking into the problem. An update will be sent out when the issue is resolved. Thank you for your patience.
Enterprise is currently down, but SirsiDynix is looking into the problem. An update will be sent out when the issue is resolved. Thank you for your patience.
SWAN Member Library Staff:
SirsiDynix is working on an issue with their BCA server resulting in very slow load times in BlueCloud Analytics.
We will update when the issue is resolved.
Helen Pinder
Analyst, Member Services
helen(a)swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716
SWAN Library Services
800 Quail Ridge Dr, Westmont, Il 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Good morning SWAN Libraries:
Now that the self-nomination window has ended, we are pleased to announcement our candidates for the 2017 Board election. We received Statements of Interest from the following candidates for your consideration in the upcoming election: Jamie Bukovac, Indian Prairie Public Library District, and Ted Bodewes, Thomas Ford Memorial Library.
Our election will officially open for voting on Monday, May 1st. I will send out a SWANcom once the polls are open. They will remain open until Friday, May 19th at 5pm CST. The results will be announced at our June 1st Quarterly meeting. The new board members will begin serving their terms on July 1st.
Thank you,
Brande Overbey
Operations Manager
brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104
*Please note my new email address, address and phone number*
SWAN Library Services
800 Quail Ridge Drive, Westmont IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
We are currently experiencing a brief outage of our Enterprise OPAC.
SirsiDynix is restarting our Enterprise instance and we anticipate service restoration shortly.
Thank you for your patience.
Ian Nosek
System Administrator
ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886<tel:(630)326-5886>
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559<x-apple-data-detectors://0/3>
swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
**Please route to appropriate staff**
SWAN will be running the List Items in Transit 30 Days or Longer report and distributing it on a monthly basis. Attached please find the report for this month and the instructions for processing it.
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
+++Please route to appropriate personnel +++
Everyone-
Auto-renewals is a custom report that automatically attempts the renewal of materials checked out at your library two days before they are due.
This report, which will be run daily, checks to see if the item is eligible for renewal based upon two factors:
the renewal limits set by the circulating/charging library
whether there are any holds on the item/title.
If renewal limits have been met or there are any holds on the item the renewal is declined.
SWAN anticipates rolling out Auto-renewals as soon as Symphony has been upgraded to 3.5.2 . This is tentatively scheduled for the first week of May.
Auto-renewals will be released as an opt-out report, in other words if you choose to have your library not participate, you need to notify SWAN of your decision. You can opt-out by opening a ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net> by April 24th.
Please note --If you choose to opt-out of auto-renewals, those items checked out by your patrons at other participating libraries may be renewed if they meet the above stated criteria.
For all the specifics on this report, please view the attached documentation.
If you should have any questions, please contact SWAN Member Services at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or 844-SWAN-LIB.
Have a great weekend.
Kate Boyle
Member Services Manager
kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
