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by Ian Nosek

SWAN Member Libraries and Information Technology Staff: We are currently experiencing an outage of our Enterprise Catalog. SirsiDynix is restarting the service and investigating the cause. We anticipate service restoration shortly. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years

More Volunteers Needed for New 19 Sister Library Program

by Susan Ricker

Current SWAN Member Libraries, SWAN is welcoming 19 new libraries to the consortium, with a go-live date in spring/summer of 2018. Throughout the migration, these new 19 libraries will be paired with current SWAN member libraries to have one-on-one sister library relationships. Current and future SWAN libraries will be able to discuss services and products, network, share knowledge and resources, as well as strengthen relationships within the Illinois library community. We believe this is a great opportunity to welcome the new libraries, and know that both current and new members have a wealth of knowledge we've accumulated using SirsiDynix products. We're still in need of current SWAN member libraries to volunteer for the Sister Library program. We'd like to introduce our new and current member libraries at the June Quarterly meeting on June 1 (http://www.librarylearning.info/events/?eventID=24134). After we have enough current member libraries that have volunteered, we will email you to let you know what library we have matched you with, the contact information you'll want to have to interact with your sister library, and more details about what kind of interactions you might want to have with your paired library. The relationships will kick off at the June 1 Quarterly meeting. Currently, the SWAN member libraries that have volunteered to be paired with New 19 libraries include: * Alsip-Merrionette Public Library * Clarendon Hills Public Library * Downers Grove Public Library * Eisenhower Public Library District * Indian Prairie Public Library * La Grange Park Public Library * Matteson Area Public Library * Northlake Public Library District * Oak Park Public Library * River Forest Public Library * Thomas Ford Memorial Library * Tinley Park Public Library * Westmont Public Library If your library has not yet signed up and you are interested in participating, please sign up at https://support.swanlibraries.net/news/2017-03-07/swan-sister-library-sign. You can also reach out if you have any questions or would like more information. Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> * (630)326-7146 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years

A few quick reminders about upcoming User Group meetings and auto-renewals

by Kate Boyle

+++ Please route to appropriate personnel +++ Just a few quick reminders We have two user group meetings scheduled in the future that are open for registration. Feel free to attend if you are not a current user of Acquisitions or Serials, but are interested in learning more about them. These meetings are, of course, open to our new19 members. SWAN Acquisitions User Group Meeting<http://www.librarylearning.info/events/?eventID=24241> Sponsor(s): SWAN* and RAILS Thursday, April 27, 2017 (9:30 AM - 12:00 PM) Where: Berwyn Public Library<http://www.librarylearning.info/events/location.aspx?locationID=1918> SWAN Serials User Group Meeting<http://www.librarylearning.info/events/?eventID=24103> Sponsor(s): SWAN* and RAILS Thursday, May 25, 2017 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Main Meeting Room / Videoconference Room<http://www.librarylearning.info/events/location.aspx?locationID=1134> Just a reminder-- if you would like to opt-out of participating in Automatic Renewals we would appreciate an email or ticket from the library director by April 24th. For more specifics on the auto-renewals project, please view the attached document. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years

Items Set In Transit Prior to 2016

by webmaster＠swanlibraries.net

9 years

SWAN June 1st Quarterly Meeting - Change of Venue

by Brande Overbey

Hello SWAN Member Libraries, Our Thursday, June 1st Quarterly meeting (9:30 a.m. start) was previously scheduled to be held at RAILS Burr Ridge. Due to some upcoming RAILS building renovations, we have changed the location of the meeting to Westmont Public Library at 428 N. Cass Ave. in Westmont. Same day and place, but this means we also will be unable to live stream this meeting as we have been able to do in the past. The L2 meeting has been updated to reflect the change. Depending upon the RAILS construction schedule we will evaluate at a later date if the September Quarterly meeting location also needs to be changed, and keep you informed as soon as we know more. Thank you! Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 *Please note my new email address, address and phone number* SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years

DUX 10-Second Enterprise Survey

by webmaster＠swanlibraries.net

9 years

Update to Circulation Codes and Maps on SWAN support site

by webmaster＠swanlibraries.net

9 years

FW: Online Verification of CPL Patrons Unavailable

by Kate Boyle

Everyone - I just wanted to share the following information regarding Chicago Public library reciprocal borrowers verification. Please see additional information available via the link below. Online Verification of CPL Patrons Unavailable Chicago Public Library is migrating to a new library management system between 5 a.m. Thursday, April 13 and Friday, April 21. Please call (312) 747-4300 if verifying the expiration date and status of a CPL patron who is waiting in person. Otherwise, please check back on Friday, April 21, when this service will be again available after our migration to a new library management system. Additional information about services, can be found at the below link: https://www.chipublib.org/news/services-limited-during-cpl-system-upgrade-a… Kate Boyle SWAN Member Services 844-SWAN-LIB

9 years

Enterprise Outage 4/7/17

by Rudy Host

Enterprise is currently down, but SirsiDynix is looking into the problem. An update will be sent out when the issue is resolved. Thank you for your patience.

9 years

[RESOLVED] Enterprise Outage 4/5/17

by Rudy Host

SirsiDynix has restored service to Enterprise. Thank you for your patience.

9 years

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