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Discard Items Remaining in Symphony
by webmaster＠swanlibraries.net 19 Jul '17

19 Jul '17

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SWAN Bylaws Committee Proposed Changes Now Posted
by Aaron Skog 19 Jul '17

19 Jul '17

SWAN Member Library Directors/Administrators: As announced at the June Quarterly meeting, the SWAN Bylaws Committee has completed its review of SWAN's Bylaws and have proposed changes. You can read a detailed memo on the SWAN Support site along with the proposed Bylaw edits. https://support.swanlibraries.net/news/2017-07-19/swan-bylaw-revisions-prop… Please contact me directly should you have questions regarding this review. These changes will be voted upon at the September 7th SWAN Quarterly meeting. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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July SWAN Circ Advisory Meeting at Westmont Public Library
by Vickie Totton 18 Jul '17

18 Jul '17

**Please route to appropriate staff** Just a reminder that the July SWAN Circ Advisory Meeting is being held at the Westmont Public Library due to the construction project at the Burr Ridge RAILS office. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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*Resolved* Issue with Syndetics Images in Enterprise
by Steven Schlewitt 18 Jul '17

18 Jul '17

SWAN Member Library Staff: With the exception of ProQuest Dialog and Intota, all ProQuest and Syndetics services have been restored. You should see cover art displaying in Enterprise once again. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> • 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Steven Schlewitt Sent: Tuesday, July 18, 2017 9:38 AM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net>; 'swantech(a)list.swanlibraries.net' <swantech(a)list.swanlibraries.net> Subject: *Update* Issue with Syndetics Images in Enterprise SWAN Member Library Staff: A quick update on our Syndetics image issue – this is relating to a widespread ProQuest outage, which is affecting many of their services, including Syndetic Solutions and their research databases. SirsiDynix has issued a notice of the vendor disruption on their status site below. https://www.sirsidynixstatus.com/vendor-service-disruption-notification-pro… Additionally, Proquest has issued a statement on the situation via their blog. http://www.proquest.com/blog/pqblog/ We’ll send any updates via SWANcom as soon as they become available and have reposted a banner to Enterprise to inform our patrons. Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> • 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Steven Schlewitt Sent: Monday, July 17, 2017 4:59 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: *Update* Issue with Syndetics Images in Enterprise SWAN Member Library Staff: We’ve determined that this issue is affecting Syndetics cover art for all subscribers, including our neighboring libraries and memberships. It appears to be a widespread outage of the Syndetics servers. We’ll send an update as soon as additional information becomes available. In the meantime, we’ll post a banner on Enterprise to inform our patrons of the issue. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> • 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net<mailto:webmaster@swanlibraries.net> Sent: Monday, July 17, 2017 4:33 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Issue with Syndetics Images in Enterprise Message from sender: From the SWAN Support Website: Published on SWAN (https://support.swanlibraries.net) ________________________________ Issue with Syndetics Images in Enterprise 07/17/2017 - 16:33 - by Steven Schlewitt SWAN Member Library Staff: We're currently investigating an issue affecting Syndetics cover art in our Enterprise catalog. This issue affects cover images for all materials in the catalog. Materials appear to be searching, displaying, and holding as expected in Enterprise, but cover images for items are not displaying for any records. We hope to have additional information soon, and will submit any updates via SWANcom. Thank you, -- SWAN Library Services Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ ________________________________ Source URL: https://support.swanlibraries.net/news/2017-07-17/issue-syndetics-images-en…

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*Update* Issue with Syndetics Images in Enterprise
by Steven Schlewitt 18 Jul '17

18 Jul '17

SWAN Member Library Staff: We’ve determined that this issue is affecting Syndetics cover art for all subscribers, including our neighboring libraries and memberships. It appears to be a widespread outage of the Syndetics servers. We’ll send an update as soon as additional information becomes available. In the meantime, we’ll post a banner on Enterprise to inform our patrons of the issue. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> • 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net Sent: Monday, July 17, 2017 4:33 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Issue with Syndetics Images in Enterprise Message from sender: From the SWAN Support Website: Published on SWAN (https://support.swanlibraries.net) ________________________________ Issue with Syndetics Images in Enterprise 07/17/2017 - 16:33 - by Steven Schlewitt SWAN Member Library Staff: We're currently investigating an issue affecting Syndetics cover art in our Enterprise catalog. This issue affects cover images for all materials in the catalog. Materials appear to be searching, displaying, and holding as expected in Enterprise, but cover images for items are not displaying for any records. We hope to have additional information soon, and will submit any updates via SWANcom. Thank you, -- SWAN Library Services Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ ________________________________ Source URL: https://support.swanlibraries.net/news/2017-07-17/issue-syndetics-images-en…

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Issue with Syndetics Images in Enterprise
by webmaster＠swanlibraries.net 17 Jul '17

17 Jul '17

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New 19 Timeline Revised to Single Go-Live Date on Tuesday, May 1, 2018
by webmaster＠swanlibraries.net 14 Jul '17

14 Jul '17

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ESS Power Outage
by Lauren Levaggi 13 Jul '17

13 Jul '17

SWAN Libraries - The Eisenhower Public Library will be closing at 6:30 pm on Thursday, July 13, 2017 due to a power outage. They hope to reopen on Friday, July 14th if power is restored. Lauren Levaggi Support Analyst, Member Services lauren(a)swanlibraries.net<mailto:lauren@swanlibraries.net> * (630)326-8621 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL, 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Riverdale Public Library: Change of Days Open
by Brande Overbey 13 Jul '17

13 Jul '17

SWAN Member Libraries: Riverdale Public Library, due to its financial crisis, will now only be open from Monday through Thursday from 10am to 6pm. They will now be closed on Friday, Saturday, and Sunday. Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 *Please note my new email address, address and phone number* SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Tinley Park PL Renovation
by Brande Overbey 12 Jul '17

12 Jul '17

SWAN Member Libraries: Tinley Park Public Library is undergoing a major first floor renovation where nearly all adult materials will be unavailable from mid-July to mid-August. By Monday, July 17, all adult Tinley Park Public Library materials will have a Home Location of Unavailable in WorkFlows and Enterprise. Beginning July 17th and throughout the renovation, the lobby will offer some new and recently-returned materials. The 2nd floor's Youth Services collection will be entirely unaffected. Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 *Please note my new email address, address and phone number* SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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