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SLUI Meeting on Friday, January 27 at Tinley Park Public Library

by webmaster＠swanlibraries.net

8 years, 11 months

New Libraries Membership Vote Passes Quorum to Approve 19 Libraries Joining SWAN

by Aaron Skog

SWAN Member Libraries, We are pleased to announce that our current online vote regarding new libraries seeking SWAN membership has met the quorum of 52 libraries needed for this vote to be approved. Online voting will continue to be live through the end of Tuesday, January 31, 2017, and we encourage the entire membership to complete the vote and represent their library's interests. To see whether your library has voted yet or not, please view the bar graph of the Live Tally of Libraries That Voted, which is posted online: https://support.swanlibraries.net/news/2017-01-04/libraries-voted-tally SWAN's Board is meeting this Friday, January 13 at 1pm, for our monthly Board meeting. The vote will be discussed, as well as how to proceed with the project planning and next steps. SWAN's management team will also be meeting to begin project planning. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 *Please note my new email address and phone number* *Our new business address as of December 12, 2016* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 11 months

Corrective Measures for Enterprise Disruptions

by webmaster＠swanlibraries.net

8 years, 11 months

Tuesday, February 7 Committee of the Whole Meeting at Oak Lawn Public Library

by webmaster＠swanlibraries.net

8 years, 11 months

Tuesday, February 7 Committee of the Whole Meeting at Oak Lawn Public Library

by webmaster＠swanlibraries.net

8 years, 11 months

*Update - Brief Downtime Planned* Enterprise OPAC Outage (1/4)

by Steven Schlewitt

SWAN Member Library Staff: We're expecting a very brief planned outage this evening at 11pm to hopefully regain stability with the Enterprise OPAC. SirsiDynix Support will be overseeing the outage, and expect it should last no longer than a few minutes. Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Steven Schlewitt Sent: Wednesday, January 4, 2017 4:45 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: *Resolved* Enterprise OPAC Outage (1/4) SWAN Member Libraries & Information Technology Staff: SirsiDynix Support appears to have resolved the outage, and Enterprise is stable at the moment. We'll continue to monitor the situation throughout the night and send updates if any become available. Due to the frequency of recent Enterprise/SaaS outages, we've escalated this issue with the SirsiDynix account management team for deeper investigation. Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, January 4, 2017 4:22 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: [SWANcom] Enterprise OPAC Outage (1/4) Importance: High SWAN Member Libraries & Information Technology Staff: We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix Support now, and hope to have the issue resolved as soon as possible. Additional SWANcoms will be sent as soon as more information is available. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 11 months

*Resolved* Enterprise OPAC Outage (1/4)

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: SirsiDynix Support appears to have resolved the outage, and Enterprise is stable at the moment. We'll continue to monitor the situation throughout the night and send updates if any become available. Due to the frequency of recent Enterprise/SaaS outages, we've escalated this issue with the SirsiDynix account management team for deeper investigation. Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, January 4, 2017 4:22 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] Enterprise OPAC Outage (1/4) Importance: High SWAN Member Libraries & Information Technology Staff: We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix Support now, and hope to have the issue resolved as soon as possible. Additional SWANcoms will be sent as soon as more information is available. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 11 months

Enterprise OPAC Outage (1/4)

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix Support now, and hope to have the issue resolved as soon as possible. Additional SWANcoms will be sent as soon as more information is available. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 11 months

New Facets Coming Soon

by webmaster＠swanlibraries.net

8 years, 11 months

*RESOLVED* Enterprise Issues Morning 1/2

by Aaron Skog

SWAN Libraries: The issues with Enterprise incorrectly displaying statuses of items has been resolved. You probably noticed around 20 minutes ago the situation improved once SirsiDynix support corrected the service within their Enterprise SaaS for SWAN. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 *Please note my new email address and phone number* *Our new business address as of December 12, 2016* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 11 months

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