SWANcom

swancom@list.swanlibraries.net

1 participants
3078 discussions

Start a nNew thread

SWAN/RAILS Datacenter Outage on 8/22

by webmaster＠swanlibraries.net

8 years, 10 months

*RESOLVED* SMS Text Notices Failing on 8/17, 8/18

by webmaster＠swanlibraries.net

8 years, 10 months

UPDATE SMS Text Notices Failing on 8/17, 8/18

by webmaster＠swanlibraries.net

8 years, 10 months

SMS Text Notices Failing on 8/17, 8/18

by webmaster＠swanlibraries.net

8 years, 10 months

In Transit Shelf Check Reports

by Vickie Totton

++Please route to appropriate staff++ Here are the weekly shelf check lists for items that have been in transit 10-30 days along with the procedures to process them. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 10 months

Event Feedback Survey -- SWANstravaganza 2017: Know Your Rights

by webmaster＠swanlibraries.net

8 years, 10 months

*Concluded* Planned Enterprise Outage on Wed, Aug 16 between 12am-6am

by Steven Schlewitt

SWAN Member Library Staff – This morning’s Enterprise server migration has concluded successfully and the Enterprise catalog is now available for use. Please note that because this migration did require the full time allotted, the standard overnight harvests had to be suspended. This means any catalog updates, additions, or deletions from the last day will not be reflected in the Enterprise catalog until the next overnight harvest cycle (Symphony/WorkFlows is unaffected by these harvests). That being the case, we expect these changes will become available tomorrow morning. Following the next full harvest, we’ll also attempt to resume our Enterprise delta harvest processing, which refreshes the catalog data every hour. This was the primary goal of last night’s server migration. We’ll send more news on the delta harvesting following our testing over the next couple of days. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Tuesday, August 15, 2017 9:52 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] *Reminder* Planned Enterprise Outage on Wed, Aug 16 between 12am-6am SWAN Member Library Staff – Just a quick reminder of the upcoming overnight downtime that will impact the Enterprise catalog. We’ll send an additional SWANcom tomorrow morning once the work has concluded. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net<mailto:webmaster@swanlibraries.net> Sent: Thursday, August 3, 2017 4:29 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Planned Enterprise Outage on Wed, Aug 16 between 12am-6am Message from sender: From the SWAN Support Website: Published on SWAN (https://support.swanlibraries.net) ________________________________ Planned Enterprise Outage on Wed, Aug 16 between 12am-6am 08/03/2017 - 16:29 - by Steven Schlewitt SWAN Member Library Staff - Please note that SWAN’s Enterprise catalog will be unavailable in the morning of Wednesday, August 16th for several hours beginning at 12:00 a.m. During that time, we’ll be migrating to an alternate host server with hopes to resolve some of the ongoing eRC and catalog harvest issues. We expect the work to be completed by 6:00 a.m. on Wednesday morning, and will send another reminder via SWANcom prior to the outage. A banner will also be posted to the Enterprise OPAC to inform our patrons of the outage. We apologize for any inconvenience, and thank you for your patience. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ ________________________________ Source URL: https://support.swanlibraries.net/news/2017-08-03/planned-enterprise-outage…

8 years, 10 months

*Reminder* Planned Enterprise Outage on Wed, Aug 16 between 12am-6am

by Steven Schlewitt

SWAN Member Library Staff – Just a quick reminder of the upcoming overnight downtime that will impact the Enterprise catalog. We’ll send an additional SWANcom tomorrow morning once the work has concluded. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net Sent: Thursday, August 3, 2017 4:29 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Planned Enterprise Outage on Wed, Aug 16 between 12am-6am Message from sender: From the SWAN Support Website: Published on SWAN (https://support.swanlibraries.net) ________________________________ Planned Enterprise Outage on Wed, Aug 16 between 12am-6am 08/03/2017 - 16:29 - by Steven Schlewitt SWAN Member Library Staff - Please note that SWAN’s Enterprise catalog will be unavailable in the morning of Wednesday, August 16th for several hours beginning at 12:00 a.m. During that time, we’ll be migrating to an alternate host server with hopes to resolve some of the ongoing eRC and catalog harvest issues. We expect the work to be completed by 6:00 a.m. on Wednesday morning, and will send another reminder via SWANcom prior to the outage. A banner will also be posted to the Enterprise OPAC to inform our patrons of the outage. We apologize for any inconvenience, and thank you for your patience. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ ________________________________ Source URL: https://support.swanlibraries.net/news/2017-08-03/planned-enterprise-outage…

8 years, 10 months

SWANstravaganza Lost & Found

by Brande Overbey

Hello all, If you attended today's SWANstravaganza event but lost your case and prescription glasses, please email me. We have a pair that was found and I have them. Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 10 months

Items In Transit Shelf-Check Lists

by Vickie Totton

+++Please route to appropriate staff+++ Attached you fill find 2 shelf-check lists of items that have been in transit 10-30 days along with the procedures to process them. We will now be distributing these lists on a weekly basis. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 10 months

Jump to page:

2026

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

SWANcom