+++ Please route to appropriate personnel +++
+++ Only one vote per SWAN/MAGIC/LINC library +++
Voting is now open for the SWAN Circulation Advisory Committee. Please have your Circulation Manager/Supervisor complete your ballot. There are seven vacancies this year, please vote for six representatives from the SWAN membership and one candidate from the MAGIC and LINC libraries. The voting closes at noon on Monday, Oct. 30th. Good luck to all the candidates and thank you for volunteering to serve. Your time and energies are greatly appreciated.
Link to ballot: https://fs8.formsite.com/SWANServices/form245/index.html
Kate Boyle
Member Services Manager
kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
++Please route to appropriate staff++
Just a reminder the Acquisitions Users Group is 1 week from today, October 26, 2017. The Tinley Park Public Library, 7851 Timber Drive, was gracious enough to host the meeting for us, please sign up to attend here<https://www.librarylearning.info/events/?eventID=24238> (make sure you are logged in) so we can let them know how many people to expect.
There is still time to have a topic added to the agenda; please reply to this email to have it included. See you next week!
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
++Please route to appropriate staff++
Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting!
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
We’ve received confirmation from SirsiDynix Support that the outage has been resolved. It appears to have been related to an issue with the EDS (EBSCO Discovery Service) integration, which ultimately resulted in a crash of the Enterprise servers for some EDS-subscribing customers. SirsiDynix has corrected the issue, so no further downtime is anticipated for this evening.
Thank you for your patience as the issue was resolved.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net
Sent: Wednesday, October 18, 2017 2:04 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Enterprise Outage on 10/18
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
________________________________
Enterprise Outage on 10/18
10/18/2017 - 14:04 - by Steven Schlewitt
SWAN Member Library Staff:
We’ve received reports of intermittent outages affecting the Enterprise OPAC this afternoon and have contacted SirsiDynix support for further investigation. They’ve acknowledged a potentially widespread issue affecting many SirsiDynix SaaS-hosted customers and are looking into the issue now.
This issue is only impacting access to the Enterprise Catalog - no other services are affected at this time.
We’ll continue to monitor the situation and will send additional SWANcoms as information becomes available.
Thank you,
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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
________________________________
Source URL: https://support.swanlibraries.net/news/2017-10-18/enterprise-outage-1018