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Brookfield Zoo Library has closed
by Kate Boyle 07 Dec '17

07 Dec '17

+++ Please route to appropriate personnel +++ SWAN has been notified that the Brookfield Zoo Library (BZS) is closed. At this point in time, the future of the library and its collection is unknown. SWAN has shadowed their collection in the catalog after having made their items non-circ and non-holdable. The BZS patrons have been blocked from checking any new materials out on SWAN and from placing any holds. There are very few BZS items in circulation at present, if your library should receive any BZS items-- please check the item in and address the material to the SWAN Office (SWS). The few items currently in circulation to BZS patrons (employees) are in the process of being returned to the owning SWAN libraries. If you should have any questions or concerns, please contact Member Services (844) SWAN-LIB or email help(a)swanlibraries.net<mailto:help@swanlibraries.net> . Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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In Transit Shelf Check Reports
by Vickie Totton 07 Dec '17

07 Dec '17

++Please route to appropriate staff++ Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Stream this morning’s Quarterly Membership meeting
by Susan Ricker 07 Dec '17

07 Dec '17

We hope you join us this morning, starting at 9:30 a.m., for our December membership meeting. Here’s how you can participate: Online: https://attendee.gototraining.com/r/5398372681629465601 After registering you will receive a confirmation email containing information about joining the training. Listen to audio, view the presentation, and use the text/chat box to participate. In Person: In the Main Meeting Room at the RAILS Burr Ridge building (125 Tower Drive) Agenda and Packet: https://support.swanlibraries.net/sites/default/files/meeting/2017-12-07/pa… At this month’s meeting, we will be giving our final fee formula update, and providing more info on our initial FY19 budget work. We will also be announcing the 2018 Strategic Planning process for SWAN, and giving our 2017 year in review. Email Susan Ricker at susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> if you need assistance during the meeting. Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> • (630)326-7146 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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12 days of gifts --- day 2
by Kate Boyle 07 Dec '17

07 Dec '17

On the Second Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.png@01D36F33.C46CB470] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. SWAN recently made some changes to the list of payment types displayed in the Pay Bills Wizard dropdown in Workflows. The "CANCEL" payment type has been removed and been replaced with "VOID". In addition, the "xxxBCC" payment types were removed for those libraries that haven't had swipes installed yet. If you have need of a special payment type in your library, please contact Member Services by opening a help ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we will see what we can do. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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12 days of gifts
by Kate Boyle 06 Dec '17

06 Dec '17

On the First Day of (insert yswancomour favorite holiday) ----SWAN elves gave to me [cid:image001.png@01D36DCC.4F35D3C0] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. SWAN would like to begin our gift giving by sharing the Spring training schedule. These workshops are intended not only for the New19 libraries, but current SWAN libraries as well. You will find that the workshop title on the attached document is a hyperlink to the actual event in L2. Remember you need to login to L2 in order to view and register for any classes. Please contact Member Services or open a ticket (help(a)swanlibraries.net<mailto:help@swanlibraries.net> ) if you should have any questions. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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New 19 Q&A Session #2 Scheduled for January 10
by webmaster＠swanlibraries.net 04 Dec '17

04 Dec '17

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SWAN Quarterly Meeting at RAILS Burr Ridge - Agenda and Packet for 12/7 Now Online
by Brande Overbey 04 Dec '17

04 Dec '17

SWAN Member Libraries: The December Quarterly agenda and packet (30 pages) for Thursday's 12/7 meeting are now available for you: https://support.swanlibraries.net/sites/default/files/meeting/2017-12-07/pa… At this month's meeting, we will be giving our final fee formula update, and providing more info on our initial FY19 budget work. We will also be announcing the 2018 Strategic Planning process for SWAN, and giving our 2017 year in review. We will again be live-streaming the audio for the meeting via GoTo Meetings; if you'd like to attend remotely, follow the instructions below: Please register for SWAN Quarterly (Q4 2017) on Thursday, December 7, 2017 9:30 AM - 12:00 PM CST at: https://attendee.gototraining.com/r/5398372681629465601 After registering you will receive a confirmation email containing information about joining the training. We hope to see you on Thursday! Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Long In Transit Processing
by Vickie Totton 30 Nov '17

30 Nov '17

++Please route to appropriate staff++ We are now ready to make good on our promise to clean up the Long In Transit items! Any item that was set in transit prior to January 1, 2017 is now checked out to MISSTRNSIT. We will use the following schedule to continue to process the long in transit items until everything that has been in transit for more than 30 days is checked out to MISSTRNSIT. Date Month/Year item was put in transit 12/4/17 January 2017 12/5/17 February 2017 12/6/17 March 2017 12/7/17 April 2017 12/8/17 May 2017 12/11/17 June 2017 12/12/17 July 2017 12/13/17 August 2017 12/14/17 September 2017 12/15/17 October 2017 Starting Monday December 18 a report will be run on a daily basis that will checkout any item in transit for more than 30 days to MISSTRNSIT. Once an item is in transit to fill a hold, no other item will fulfill the hold. Checking out items in transit for more than 30 day will put the hold back at the top of the hold queue. In January we will send you a final shelf check report of items that were set in transit prior to January 1, 2017. Those items will be discarded at the end of January. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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In Transit Shelf Check Reports
by Vickie Totton 30 Nov '17

30 Nov '17

++Please route to appropriate staff++ Hello Everyone, I hope you all had a wonderful Thanksgiving (or Thursday if you don't celebrate!) last week. Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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In-transit Reports
by Crystal Vela 22 Nov '17

22 Nov '17

++Please route to appropriate staff++ Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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