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SWAN Closed for Thanksgiving and Black Friday - Here's How to Reach Us Then
by webmaster＠swanlibraries.net 21 Nov '17

21 Nov '17

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2018 SWAN Membership Meeting Dates
by Brande Overbey 20 Nov '17

20 Nov '17

SWAN Library Administrators and Staff: The 2018 SWAN membership meeting dates have been set, and are now available for you here: https://support.swanlibraries.net/system/files/Public/SWAN_Membership_Meeti… Our Quarterly and Committee of the Whole meetings will be held at RAILS Burr Ridge, unless otherwise notified. Our regular Board meetings will be held at SWAN Quail Ridge headquarters. These meetings are all now listed in L2 as well, for easier addition to your personal calendars. Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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BVS dept. closure
by Lauren Levaggi 17 Nov '17

17 Nov '17

SWAN Libraries - The Bridgeview PL Children's department will be closed due to construction until Tuesday, November 28th.

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BRS closed 11/17
by Lauren Levaggi 16 Nov '17

16 Nov '17

SWAN Libraries - Due to ongoing HVAC repairs, the Broadview Public Library District will be closed Friday, November 17th. They hope to complete the repairs and reopen on Saturday at 10:00 am.

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In Transit Shelf Check Reports
by Vickie Totton 16 Nov '17

16 Nov '17

++Please route to appropriate staff++ Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Next Thursday is Thanksgiving so we will be sending out the shelf check lists on Wednesday. Have a wonderful holiday. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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BRS emergency closing
by Lauren Levaggi 14 Nov '17

14 Nov '17

SWAN Libraries - The Broadview Public Library District will be closing this evening (Tuesday, 11/14/17) at 6:00 p.m. and will be closed all day - both Wednesday, 11/15 and Thursday, 11/16 - due to emergency HVAC repairs. They anticipate re-opening at 10:00 a.m. on Friday, 11/17/17.

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In Transit Shelf Check Report
by Vickie Totton 09 Nov '17

09 Nov '17

++Please route to appropriate staff++ Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Riverdale PL temporary closure
by Kate Boyle 08 Nov '17

08 Nov '17

*** Please route to appropriate personnel *** We have received notification from Riverdale PL that they are temporarily closing beginning on December 1, 2017. They intend to re-open the library on January 29, 2018. At present, they are receiving RAILS delivery and processing the materials received in their bookdrop. Their bookdrop will be available for patrons to use until Dec. 15th, after that time it will not be accessible. In the interim: * Riverdale PL has requested that SWAN suspend all Riverdale patron holds with a pickup of Riverdale. * Riverdale PL patrons that have placed holds and requested pickup at another library have not been suspended. * All Riverdale PL materials are not holdable. Riverdale PL has requested that any Riverdale patron cards that expire before January 29th be renewed for a period of one month as long as the patron is not delinquent. However, new patrons requiring a Riverdale PL card should not be issued a new card until Riverdale re-opens. Please ask them to visit the Riverdale library to secure a card after January 29th. Thank you for your cooperation. If you should have any questions, please contact us via the ticket system at help(a)swanlibraries.net<mailto:help@swanlibraries.net> Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Final Request: Please report your library bond, deadline this Sunday 11/12
by Aaron Skog 08 Nov '17

08 Nov '17

Library Directors & Administrators, Please refer to the updated SWAN support site post about the library bond amount SWAN is gathering to determine the public library membership fee formula. https://support.swanlibraries.net/news/2017-11-08/update-fee-formula-reques… We have heard back from 67 of the 91 SWAN public libraries so far. Refer to the list of libraries we have heard from in the link above. The deadline to report back is Sunday, November 12 at 5pm. If you have any questions, please contact me. Please be aware that I will not be available Friday, November 10th due to an Illinois consortia-wide CE event. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Customize payment types drop-down
by Dave Pacin 06 Nov '17

06 Nov '17

We are planning to make some changes to the list of payment types you see in your dropdown in WorkFlows: [cid:image001.jpg@01D356DD.BD7BBA80] The CANCEL payment type will be removed as it is the payment type used when an item is returned after receiving a bill. It will be replaced by VOID. The xxxBCC payment type will be removed for everyone; it is for payments made through Enterprise and should not be used in WorkFlows. Those of you that have had ProPay credit card swipes recently installed will retain your xxxBCC2 payment type. Additionally the following payment types must be retained: BANKRUPTCY, BILL_LIB, MISS_PIECE and PROPAYUPD. The rest of the list can be customized by you! Please choose which payment types from the following list you would like removed: ADJUSTMENT AMNESTY AUTOREFUND CASH CHECK CREDITCARD DEBITCARD FOOD4FINES FORGIVEN MIGRATBILL NONE PAYPAL REPLACEMENT If you do not reply, no further changes will be made to your payment types. Let us know if you have any questions! Dave Pacin Support Specialist, Member Services dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * (630)326-8360 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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