++Please route to appropriate staff++
Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting!
Next Thursday is Thanksgiving so we will be sending out the shelf check lists on Wednesday. Have a wonderful holiday.
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries -
The Broadview Public Library District will be closing this evening (Tuesday, 11/14/17) at 6:00 p.m. and will be closed all day - both Wednesday, 11/15 and Thursday, 11/16 - due to emergency HVAC repairs. They anticipate re-opening at 10:00 a.m. on Friday, 11/17/17.
++Please route to appropriate staff++
Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting!
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
*** Please route to appropriate personnel ***
We have received notification from Riverdale PL that they are temporarily closing beginning on December 1, 2017.
They intend to re-open the library on January 29, 2018.
At present, they are receiving RAILS delivery and processing the materials received in their bookdrop. Their bookdrop will be available for patrons to use until Dec. 15th, after that time it will not be accessible.
In the interim:
* Riverdale PL has requested that SWAN suspend all Riverdale patron holds with a pickup of Riverdale.
* Riverdale PL patrons that have placed holds and requested pickup at another library have not been suspended.
* All Riverdale PL materials are not holdable.
Riverdale PL has requested that any Riverdale patron cards that expire before January 29th be renewed for a period of one month as long as the patron is not delinquent. However, new patrons requiring a Riverdale PL card should not be issued a new card until Riverdale re-opens. Please ask them to visit the Riverdale library to secure a card after January 29th.
Thank you for your cooperation. If you should have any questions, please contact us via the ticket system at help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Kate Boyle
Member Services Manager
kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Library Directors & Administrators,
Please refer to the updated SWAN support site post about the library bond amount SWAN is gathering to determine the public library membership fee formula.
https://support.swanlibraries.net/news/2017-11-08/update-fee-formula-reques…
We have heard back from 67 of the 91 SWAN public libraries so far. Refer to the list of libraries we have heard from in the link above. The deadline to report back is Sunday, November 12 at 5pm.
If you have any questions, please contact me. Please be aware that I will not be available Friday, November 10th due to an Illinois consortia-wide CE event.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
844-792-6542
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
We are planning to make some changes to the list of payment types you see in your dropdown in WorkFlows:
[cid:image001.jpg@01D356DD.BD7BBA80]
The CANCEL payment type will be removed as it is the payment type used when an item is returned after receiving a bill. It will be replaced by VOID.
The xxxBCC payment type will be removed for everyone; it is for payments made through Enterprise and should not be used in WorkFlows. Those of you that have had ProPay credit card swipes recently installed will retain your xxxBCC2 payment type.
Additionally the following payment types must be retained: BANKRUPTCY, BILL_LIB, MISS_PIECE and PROPAYUPD.
The rest of the list can be customized by you! Please choose which payment types from the following list you would like removed:
ADJUSTMENT
AMNESTY
AUTOREFUND
CASH
CHECK
CREDITCARD
DEBITCARD
FOOD4FINES
FORGIVEN
MIGRATBILL
NONE
PAYPAL
REPLACEMENT
If you do not reply, no further changes will be made to your payment types. Let us know if you have any questions!
Dave Pacin
Support Specialist, Member Services
dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * (630)326-8360
SWAN Library Services
125 Tower Drive, Burr Ridge, IL 60527
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
++Please route to appropriate staff++
Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting!
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
In advance of the addition of the New 19, we have renewed our investigation of the order that libraries appear in when viewing the "Call Number/Item" tab in various wizards such as "Item Search and Display". We were delighted to learn from SirsiDynix that there is now a way to do this, and we implemented it last week.
Items from Franklin Park and Lansing should now appear in alphabetical order according to agency code. If you have any questions please let us know.
Dave Pacin
Support Specialist, Member Services
dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * (630)326-8360
SWAN Library Services
125 Tower Drive, Burr Ridge, IL 60527
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
