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by Kate Boyle

On the Sixth Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.jpg@01D373E2.13B9C060] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. SWAN has released the User Group Feature in WorkFlows, that allows you to create Family Cards! Please take some time and checkout our Youtube tutorial<https://youtu.be/tItQsY4zYx8> on how to effectively use this new feature. For more information and how SWAN recommends implementing Family Cards in your library, visit the SWAN website for further documentation<https://support.swanlibraries.net/system/files/Members%20Only/Circulation/U…>. If you have any further questions, please contact Member Services by opening a help ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net> . Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 1 month

OZS closed 12/13 & 12/14

by Lauren Levaggi

SWAN Libraries- Oak Park's Maze Branch will be closing for two days on Wednesday, December 13th and Thursday, December 14th for a ceiling panel refit. OZS is closed on Fridays, so they plan to reopen on Saturday, December 16th.

8 years, 1 month

9 am Email Hold Pickup Notices Problem and Resolution

by webmaster＠swanlibraries.net

8 years, 1 month

12 days of gifts -- Day 5

by Kate Boyle

On the Fifth Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.png@01D37303.2710B9A0] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. Previously, there was a bug in Symphony that would update the Last Activity Date when you used the Inventory Item wizard. SWAN is happy to announce SirsiDynix has fixed the bug and we have removed the password from the wizard. The Inventory Item wizard is found in the Special wizards group in the Circulation Module of WorkFlows. [cid:image002.png@01D37303.2710B9A0] Simply open the wizard and begin scanning barcodes! [cid:image003.png@01D37303.2710B9A0] If you are working on a larger inventory project and you would like to inventory an entire section, please open a ticket (email help(a)swanlibraries.net<mailto:help@swanlibraries.net>) and we will run a report that will update the inventory date of any checked out item from that section. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 1 month

12 days of gifts --- day 4

by Kate Boyle

On the Fourth Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.png@01D37262.E953EFB0] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. SWAN thought we would share with our membership a number of benefits of the upcoming migration. First and foremost the number of users and items will be increasing: MAGIC patron count 69,978 LINC patron count 148,938 Total to be added 218,916 Grand total patron count for the new SWAN: 1,225,722 MAGIC item count 728,326 LINC item count 1,352475 Total to be added 2,080,801 Grand total item count for the new SWAN: 8,619,945 The increase in the number of SWAN patrons will have a positive effect at the Circulation desks of all the SWAN member libraries (including LINC and MAGIC) due to the decrease in the number of Non-SWAN reciprocal borrowers that will need to be registered. Additionally, the increase of the total number of items in the SWAN database will allow us to access a much larger collection and result in holds being filled faster. There should also be a reduction in the number of ILL materials that need to be requested from outside of the newly expanded consortia. One of the real boons to staff will be these new patrons will be placing their own holds on SWAN. Currently, these holds are placed by library staff and require special handling by the lending library when being processed as ILL_LIBS holds. In addition, all the materials being routed among the SWAN libraries will be routed for delivery using the standard sticky label and will not require an ILDS label as some of them did previously. All in all these new numbers will expedite procedures at the Circulation desk, but more importantly be of great benefit to all SWAN patrons. The patrons of the newly expanded SWAN with its 8 million items will be able to place their own holds, monitor and suspend their requests, and renew material using Enterprise. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 1 month

12 days of gifts --- day 3

by Kate Boyle

On the Third Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.jpg@01D37007.A1884260] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. SWAN regularly exports lists of configuration policies and maps from Symphony and posts them to the SWAN support site. On the SirsiDynix Documentation<https://support.swanlibraries.net/documentation/sirsidynix> page, under Codes and Policies, you can find current copies of the Circulation Map, Circulation Rules, Hold Map, Item Types, Locations, and User Profiles. These files are updated on a regular basis and labeled with the date they were exported from Symphony, so you can be sure you are viewing a current copy. If you are interested in using an item type or location new to your library, or if you just want to review the Circulation and Hold Maps to check on your current circulation configuration, navigate over to the SWAN support site and explore! Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 2 months

Brookfield Zoo Library has closed

by Kate Boyle

+++ Please route to appropriate personnel +++ SWAN has been notified that the Brookfield Zoo Library (BZS) is closed. At this point in time, the future of the library and its collection is unknown. SWAN has shadowed their collection in the catalog after having made their items non-circ and non-holdable. The BZS patrons have been blocked from checking any new materials out on SWAN and from placing any holds. There are very few BZS items in circulation at present, if your library should receive any BZS items-- please check the item in and address the material to the SWAN Office (SWS). The few items currently in circulation to BZS patrons (employees) are in the process of being returned to the owning SWAN libraries. If you should have any questions or concerns, please contact Member Services (844) SWAN-LIB or email help(a)swanlibraries.net<mailto:help@swanlibraries.net> . Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 2 months

In Transit Shelf Check Reports

by Vickie Totton

++Please route to appropriate staff++ Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 2 months

Stream this morning’s Quarterly Membership meeting

by Susan Ricker

We hope you join us this morning, starting at 9:30 a.m., for our December membership meeting. Here’s how you can participate: Online: https://attendee.gototraining.com/r/5398372681629465601 After registering you will receive a confirmation email containing information about joining the training. Listen to audio, view the presentation, and use the text/chat box to participate. In Person: In the Main Meeting Room at the RAILS Burr Ridge building (125 Tower Drive) Agenda and Packet: https://support.swanlibraries.net/sites/default/files/meeting/2017-12-07/pa… At this month’s meeting, we will be giving our final fee formula update, and providing more info on our initial FY19 budget work. We will also be announcing the 2018 Strategic Planning process for SWAN, and giving our 2017 year in review. Email Susan Ricker at susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> if you need assistance during the meeting. Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> • (630)326-7146 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 2 months

12 days of gifts --- day 2

by Kate Boyle

On the Second Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.png@01D36F33.C46CB470] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. SWAN recently made some changes to the list of payment types displayed in the Pay Bills Wizard dropdown in Workflows. The "CANCEL" payment type has been removed and been replaced with "VOID". In addition, the "xxxBCC" payment types were removed for those libraries that haven't had swipes installed yet. If you have need of a special payment type in your library, please contact Member Services by opening a help ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we will see what we can do. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

8 years, 2 months

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