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by SWAN Communications

Overnight indexing reports ran long and are still getting caught up. You may see messages about records being locked or indexing errors. These should begin to resolve throughout the day as the reports continue to run. We apologize for any inconvenience and please check the support site<https://support.swanlibraries.net/> for updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 5 months

June Kanopy Promotion

by SWAN Communications

Good afternoon member libraries, For the month of June, Kanopy has two promotions for public libraries. Please see the news post, June Kanopy Promotion<https://support.swanlibraries.net/news/2023-06/94329>, for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 5 months

SWAN Board 2023 election results

by SWAN Communications

Hello everyone, The election for two seats on the 7 member SWAN governing board has concluded with 63 participating voters. Jennifer Cottrill, Library Director, Midlothian Public Library, reelected Samantha Johnson, Executive Director, Roselle Public Library, elected Special thanks to Ridgeway Burns, Library Director Itasca Community Library, and Zach Musil, Library Director, Tinley Park Public Library, for participating in the election. The next SWAN Board meeting will be held at Palos Heights Public Library on Friday, June 16th at 9:30 a.m. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 5 months

SWAN Quarterly meeting 6/1/23 agenda & packet

by SWAN Communications

Hello SWAN directors/administrators-- The SWAN Quarterly meeting on Thursday, June 1st this week has its agenda and packet posted. You can find the information at the link below. Event information with agenda and packet: https://support.swanlibraries.net/meeting/92375 This meeting will take place in person, but we have a live Zoom planned from Oak Brook: https://swanlibraries-net.zoom.us/j/82234082998?pwd=a3ROSUx4dG9mbHhmNituSG1… Meeting ID: 822 3408 2998 Passcode: 806823 I hope to see you Thursday! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 5 months

Last day for SWAN Board election

by SWAN Communications

Hello library directors/administrators-- Just a final reminder that the SWAN Board election is in its last day, and the e-ballot will close at midnight tonight. There are four candidates running for two seats that will begin a three-year term in July 2023. The login and password was sent to 100 library directors (or interims depending) on May 8th via email through the myDirectVote platform, and a second reminder email was sent directly to the remaining voters May 23rd. Access to the ballot requires the unique login and password to view the e-ballot and written statements of the four candidates. Here is the SWAN Board election login page: https://www.directvote.net/myDV15/Login.aspx?e=2031 Thanks to everyone that has participated thus far! If you require assistance to obtain your login, please contact me directly. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 5 months

SWAN Board election reminder - ends Friday 5/26/23

by SWAN Communications

Hello SWAN library directors/administrators- The SWAN Board election for 2 seats is underway. The election ballot was sent out again this morning to those of you that have not participated yet. The ballot closes on Friday this week at midnight. If you have not received the e-ballot information, please contact me directly and I will work with you to resolve the issue. Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 5 months

2024 Public Web Browser license available from RAILS

by SWAN Communications

SWAN Member Libraries: RAILS has made the 2024 license key for Public Web Browser (PWB) available on their website. If your library uses PWB, please visit the RAILS Deals & Discounts page<https://railslibraries.org/system/files/deals/2023/100137/FY2023_Public_Web…> to access the new license key. (L2 Login Required) The current PWB license expires after June 7, 2023. You do not need to wait for the current license to expire before updating the license key. The 2024 license is valid through June 7, 2024. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 5 months

MessageBee Office Hours

by SWAN Communications

We have scheduled four office hours sessions on the MessageBee notification platform for any staff who have questions following training. The first session will take place this Wednesday, May 24th at 11:00. See our news post<https://support.swanlibraries.net/news/2023-05/94319> for further information including links to L2. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 5 months

Aspen 23.05 release is live

by SWAN Communications

The Aspen 23.05 release is now live. In addition, SWAN has implemented changes to the display of record descriptions and library use only items. Learn more in our news post: https://support.swanlibraries.net/news/2023-05/94316 If you have questions about this release, you can attend our Aspen office hours this afternoon: https://support.swanlibraries.net/training/92389 For questions, contact help(a)swanlibraries.net<mailto:help@swanlibraries.net> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 6 months

SMS Overdues Sent for Material Due within 7 Days

by SWAN Communications

Overdue SMS notices were inadvertently sent to patrons who have material coming within 7 days from today. Please see our Known Issue<https://support.swanlibraries.net/issue/94317> for more information. Michael Szarmach Systems Administrator, Information Technology & Systems Support michael(a)swanlibraries.net<mailto:michael@swanlibraries.net> * 630-326-8929 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 6 months

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