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SWAN Board 2018 Election: Self-Nominations Now Open!

by Brande Overbey

SWAN Library Directors and Administrators: We are pleased to announce the start of the 2018 SWAN Board election process. SWAN will have two open at-large position on the Board starting July 1, 2018. The SWAN Board is comprised of seven library directors elected from our SWAN member libraries. Board member responsibilities include: * Acting on issues affecting the long-term future of SWAN * Monitoring SWAN's finances and the overall financial health of SWAN * Maintaining open lines of communication with the SWAN membership Since our open seats are all at-large, any director can submit a statement of interest for this election. The goal is to have an open process and at the same time ensure that all SWAN membership is represented during elections. Any library director/administrator interested in running for the Board should fill out the form located in the News Item below: https://support.swanlibraries.net/news/2018-03-05/2018-swan-board-election-… The Self-Nomination Form will be available until Friday, March 23rd at 5pm CST. Our election process will run for three weeks, from Monday April 30th through Friday May 18th. The elected board members will be announced at the June Quarterly Meeting. Please let me know if you have any questions! Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

In Transit Shelf Check

by Vickie Totton

Hello Everyone, Here are your shelf check reports for this week. When I sent the reports last week I told you there would now be 2 separate emails for the reports however; there was an issue with the releasing of the emails today. Next week you should get 2 separate emails for the reports. Happy hunting and I hope you have a wonderful weekend! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

Intermittent SIP2 Connectivity Issues on 3/1

by webmaster＠swanlibraries.net

7 years, 2 months

Stream today's Quarterly membership meeting (begins at 9:30 a.m.)

by Susan Ricker

If you'd like to stream our March Quarterly membership meeting this morning, you can use this link to register and join us online: https://attendee.gototraining.com/r/7531829861184650497. Our packet can be found on our support site here: https://support.swanlibraries.net/news/2018-02-26/swan-31-quarterly-meeting…. Just a reminder: the approval of SWAN's budget will be conducted by roll-call at the meeting this morning, and you must be in person to vote. If you are streaming online, your vote will not be accepted via text box or email comment. We thank you for joining us this morning! Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> * (630)326-7146 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

SWAN Quarterly Meeting at RAILS Burr Ridge - Agenda and Packet for 3/1 Now Online

by Aaron Skog

SWAN Member Libraries: The March Quarterly agenda and packet for Thursday's 3/1 meeting are now available for you: https://support.swanlibraries.net/sites/default/files/meeting/2018-02-16/pa… At this month's meeting we will conduct a membership vote on the FY19 budget which includes membership fees. Libraries must be present at the meeting in order to participate in the roll-call vote. We will live-stream this meeting via GoTo Meetings; if you would like to attend remotely, follow the instructions below: Please register for the Thursday, March 1, 2018 9:30am - 12:00pm CST meeting at: https://attendee.gototraining.com/r/7531829861184650497 After registering you will receive a confirmation email containing information about joining the meeting. Thank you, and we hope to see you Thursday. Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

Symphony server OS upgrade postponed until after New 19 Migration

by webmaster＠swanlibraries.net

7 years, 2 months

In Transit Shelf Check Reports

by Vickie Totton

Hello Everyone, This will be the last week you receive both In Transit Shelf Check reports in one email. Starting next week, each report will be in separate emails; please continue to check your shelves for the items on each report. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

**RESOLVED** Phone System Outage at SWAN

by Ian Nosek

SWAN Member Libraries: Our outgoing/incoming phone issue has been resolved. We are once again able to make and receive outside calls. Thank you for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net Sent: Wednesday, February 21, 2018 3:14 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Phone System Outage at SWAN Message from sender: From the SWAN Support Website: Published on SWAN (https://support.swanlibraries.net) ________________________________ Phone System Outage at SWAN 02/21/2018 - 15:13 - by Ian Nosek SWAN Member Libraries: We are currently experiencing a problem with the phone system at SWAN. We are unable to make or receive outside calls at this time. Our main number 844-SWAN-LIB (792-6542) is still accepting calls, but will route to voicemail. If you need to open a ticket, please do so by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net> or leave a voicemail at the above number. We will send an update once we have resolved the problem. Thanks for your patience. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ ________________________________ Source URL: https://support.swanlibraries.net/news/2018-02-21/phone-system-outage-swan

7 years, 2 months

Phone System Outage at SWAN

by webmaster＠swanlibraries.net

7 years, 2 months

10-Second Survey on the Excerpt Field

by tara＠swanlibraries.net

From the SWAN Support Website: As part of our Enterprise improvements, we're looking into ways to improve the Excerpt field in Enterprise, which displays the terms your search matched. Give us your feedback in the embedded form below or take the 10-second survey by following this link: https://fs8.formsite.com/SWANServices/form255/index.html. [1] Thank you for your input! // Originally posted at: https://support.swanlibraries.net/news/2018-02-21/10-second-survey-excerpt-… [1] https://fs8.formsite.com/SWANServices/form255/index.html

7 years, 2 months

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