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SWAN Quarterly Meeting at Burr Ridge - Agenda & Packet for 12/4 Now Online
by Brande Redfield 25 Nov '14

25 Nov '14

SWAN Member Library Directors and Administrators: The December SWAN Quarterly agenda is now posted: https://support.swanlibraries.net/sites/default/files/meeting/2014-12-04/ag… Meeting packet (43 pages): https://support.swanlibraries.net/sites/default/files/meeting/2014-12-04/pa… This meeting WILL be streamed live as well, at http://live.railslibraries.info/ . We will be providing an update on migration, FY16 budget, and a 2014 Ambassador Program recap. We hope to see you on Thursday the 4th. Have a wonderful holiday, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

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2015 SWAN Membership Meeting Calendar Now Available
by Brande Redfield 21 Nov '14

21 Nov '14

Hello SWAN members, The 2015 SWAN Board Meeting Calendar (including Quarterly and Committee of the Whole meetings) is now approved by the Board and available for you: https://support.swanlibraries.net/system/files/Public/SWAN_Membership_Meeti… Please note, we will not be holding an April meeting due to the crunch time of Go-Live. Currently, all of these meetings are scheduled to be held at Burr Ridge. Thank you, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

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Media On Demand: New titles and items loaded
by Karen Bar 21 Nov '14

21 Nov '14

A new batch of titles and items has been loaded. Subject: Media On Demand 20141120 91 print titles 12 audio titles 103 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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New YouTube tutorial troubleshooting your Mentor experience
by Kate Boyle 20 Nov '14

20 Nov '14

++ Please share with appropriate personnel ++ Everyone - In talking to member library staff recently we have identified two issues that may impact staff user experience with Mentor. They are both related to the browser : * pop-up blocker * compatibility settings As to your choice of browser, according to SirsiDynix the preferred browser is Internet Explorer. However, a number of our libraries have reported success using Firefox. Lauren has created a short YouTube tutorial on updating your compatibility settings in Explorer along with how to turn off your pop-up blocker. Here is a direct link to the YouTube : https://www.youtube.com/watch?v=ieu2ISgwRLQ&feature=youtu.be . The tutorial is also embedded into the Mentor video page on the website as well. https://support.swanlibraries.net/documentation/members-only/1314 If you should be experiencing any problems with Mentor, please check your settings. Please don't hesitate to call us at the SWAN support with any of your questions, 630-734-5153. If you would prefer to send us an email (screenshots are always helpful), please direct your questions and concerns to MigrationHelp(a)swanlibraries.net<mailto:MigrationHelp@swanlibraries.net> . We are working with SirsiDynix to resolve any of the issues our members are experiencing. Have a good weekend. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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*Action Required* Library Enterprise Configuration & Pick Up Anywhere
by Aaron Skog 20 Nov '14

20 Nov '14

To SWAN Member Libraries: This is a fun survey. You get to select a theme for the Enterprise OPAC we are building for your library, upload your library logo, and supply some information about your library preferences for the new catalog. There are a number of areas of the survey we anticipate requires some discussion within your library. To assist with this discussion among your staff, the survey is enabled to allow saving in draft form and retrieving it later for completion. In case it isn't clear, there is only one submission per library. Please complete the following survey on Enterprise by End of Business on Friday November 28th. This survey will help SWAN staff as we move forward in the building your new library catalog. You can access the survey directly<http://fs8.formsite.com/SWANServices/form169/index.html> or by visiting the following SWAN support webpage: https://support.swanlibraries.net/news/2014-11-06/action-required-survey-en… SWAN is utilizing a series of surveys to collect information about your library. This is survey #4. The sooner we are able to gather this information and begin configuring Enterprise, the sooner you will all have access to your libraries' profiles. If we have not received a response from your library by Friday, November 28th, your Enterprise profile will be configured with the SWAN defaults. If you have any questions, please email MigrationHelp(a)swanlibraries.net<mailto:MigrationHelp@swanlibraries.net> Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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Media On Demand: New titles and items loaded
by Karen Bar 19 Nov '14

19 Nov '14

A new batch of titles and items has been loaded. Subject: Media On Demand 20141119 137 print titles 19 audio titles 156 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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New YouTube tutorial on Mentor Management
by Kate Boyle 18 Nov '14

18 Nov '14

Everyone - Lauren has created another YouTube tutorial for all of us that focuses on the assigning of User Management rights in Mentor, along with assigning staff to a new Mentor Manager. Have a look: https://www.youtube.com/watch?v=ZmnvuEC0ebg If you should have any questions, don't hesitate to call. Lauren is working this evening if you should have any questions. She can be reached at 630-734-5155. Thank you for your cooperation in getting Mentor setup at your library. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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Media On Demand: New titles and items loaded
by Karen Bar 17 Nov '14

17 Nov '14

A new batch of titles and items has been loaded. Subject: Media On Demand 20141117 63 print titles 11 audio titles 1 video title 75 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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eRead Illinois: New titles and items loaded
by Karen Bar 17 Nov '14

17 Nov '14

A new batch of titles and items has been loaded. Search subject: eRead Illinois 20141117 1,794 print titles Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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*Extended* SWAN Self-Check Software Group Purchase
by Steven Schlewitt 14 Nov '14

14 Nov '14

Good news, everyone - Thanks to the many libraries that have already submitted their purchase commitments, we've now established the minimum number of libraries necessary for the group discount! This is terrific news, not only because we're now guaranteed the discounted purchase price of $2500 per library, but because we can also extend our purchase commitment period into the month of December for any libraries needing a little extra time to coordinate. If you're still on the fence about joining the EnvisionWare One-Stop 2.0 group purchase, please let me know so that we can discuss the details further. If you're currently running Millennium Express Lane in your library and have not committed to join in on the purchase, please note that this will be SWAN's only offering as a replacement self-check for the Express Lane software. When we migrate to the SirsiDynix ILS in April of 2015, the Millennium Express Lane software will no longer function. And while our libraries are certainly welcome to pursue alternative vendors for a replacement outside of this group purchase, SWAN will only be coordinating the group/discounted purchase with EnvisionWare at this time. Thanks again to all of the libraries that are currently participating. We'll begin coordinating your invoices and installations as early as next week, based on the date you selected in your commitment form. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, October 14, 2014 10:02 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: SWAN Self-Check Software Group Purchase SWAN Library Administrators and Information Technology Staff: Just a quick reminder - SWAN is currently coordinating a group purchase with EnvisionWare for the One-Stop 2.0 self-checkout software. This software can be used to replace an existing Innovative Express Lane installation prior to our SirsiDynix migration, OR, if your library does not currently have any self-check software or if you're thinking about upgrading from your current configuration, this is a terrific opportunity to join in on the significantly discounted pricing. We already have a handful of libraries participating, but as more libraries join in, we will see even greater discounts for the entire group. Please contact me directly if you would like additional information about the group purchase or if you're interested in participating. We're looking to collect responses from interested libraries by early November so that we can roll out the software as soon as possible. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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