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SWAN Migration Memo #4: Migration Classes Now Ready for Registration
by Aaron Skog 04 Dec '14

04 Dec '14

SWAN Member Libraries: Very exciting announcement! REGISTRATION OPEN IN LIBRARY LEARNIING (L2) FOR SIRSIDYNIX TRAINING SWAN will be providing 104 training sessions for SWAN library staff beginning in January and continuing into April. Please review the attached memo for details on class dates, locations, and how to register online. MENTOR UPDATE It has been a month since we introduced SirsiDynix Mentor to our libraries. Over the last month, 900 library staff have begun their Mentor training. Page 2 of the memo notes issues with the SirsiDynix Mentor system and how to get answers to problems you encounter. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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Flossmoor Public Library Closing
by Debbie Majka 04 Dec '14

04 Dec '14

The Flossmoor Public Library will be closed Friday December 5,2014 for a staff in service day.

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SWAN Quarterly Live Video Stream (Today at 9:30)
by Steven Schlewitt 04 Dec '14

04 Dec '14

SWAN Member Libraries: Just a quick reminder - if you're unable to attend today's Quarterly event in Burr Ridge, you can stream it live at 9:30 from the SWAN support site, linked below... https://support.swanlibraries.net/news/2014-12-03/swan-december-quarterly-l… We also expect to have the recorded video available and posted online sometime shortly after. Should you encounter any issues with the feed, please contact us at the 630.734.5153 or email livestream(a)swanlibraries.net<mailto:livestream@swanlibraries.net>. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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Thomas Ford closed 12/12 for In Service day
by Renee Clanton 04 Dec '14

04 Dec '14

The Thomas Ford Memorial Library will be closed for a staff In Service day on Friday, December 12th. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

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Melrose Park Closing 12/14-1/4
by Renee Clanton 03 Dec '14

03 Dec '14

Please route to appropriate personnel. The Melrose Park PL will be closed for the installation of new flooring beginning on December 14, 2014. The library expects to re-open at 8 a.m. on Monday January 5, 2015. If presented with an expired Melrose Park library card, please extend the expiration date to January 10, 2015. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

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Planned SWAN Network Outage on Dec 2 at 10:15pm **Completed Successfully**
by Steven Schlewitt 02 Dec '14

02 Dec '14

SWAN Member Libraries and Information Technology Staff: The ICN upgrade and network outage have concluded successfully. We experienced a total downtime of less than 20 seconds. Please be sure to check your 3rd party hardware and services in the morning to ensure that this brief outage did not cause a loss of connectivity to the ILS. Should you experience any issues at all, please contact us at 630.734.5153 or submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, November 26, 2014 11:48 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Planned SWAN Network Outage on Dec 2 at 10:15pm Importance: High SWAN Member Libraries and Information Technology Staff: To accommodate a scheduled ICN upgrade, SWAN will experience a brief network outage on Tuesday, December 2nd at 10:15pm. We expect that the outage should last no longer than a few minutes, but this may be long enough to disrupt connectivity to your SIP2 connected devices and other 3rd party services. Additionally, the SWAN catalog and Millennium clients will be unavailable briefly during the outage. Please plan accordingly for this outage and be sure to check your 3rd party services and hardware the following morning. Should you experience any issues at all, please contact the SWAN service desk at 630.734.5153. Thank you for your understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

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eMedia Library: New titles and items loaded
by Karen Bar 26 Nov '14

26 Nov '14

A new batch of titles and items has been loaded. Search subject: eMedia Library 20141126 19 print titles 12 audio titles 31 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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Planned SWAN Network Outage on Dec 2 at 10:15pm
by Steven Schlewitt 26 Nov '14

26 Nov '14

SWAN Member Libraries and Information Technology Staff: To accommodate a scheduled ICN upgrade, SWAN will experience a brief network outage on Tuesday, December 2nd at 10:15pm. We expect that the outage should last no longer than a few minutes, but this may be long enough to disrupt connectivity to your SIP2 connected devices and other 3rd party services. Additionally, the SWAN catalog and Millennium clients will be unavailable briefly during the outage. Please plan accordingly for this outage and be sure to check your 3rd party services and hardware the following morning. Should you experience any issues at all, please contact the SWAN service desk at 630.734.5153. Thank you for your understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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Media On Demand: New titles and items loaded
by Karen Bar 26 Nov '14

26 Nov '14

A new batch of titles and items has been loaded. Subject: Media On Demand 20141126 52 print titles 4 audio titles 56 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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Holiday Closing
by Kate Boyle 25 Nov '14

25 Nov '14

Everyone ----- The SWAN staff wishes everyone in LibraryLand a Happy Thanksgiving<https://support.swanlibraries.net/system/files/Public/Thanksgiving1.jpg>. (Obviously, we didn't have access to any black construction paper, and had to settle for tan). Just a reminder that our office will be closed on Thursday (Turkey Day) and Friday( Turkey Day Downtime). While we have no phone coverage on the holiday, we will have the usual phone coverage at our SWAN support number 630-734-5153 on Friday and during the weekend. Have a great holiday ! Gobble, Gobble Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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