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Masking Pins
by Crystal Vela 20 Apr '18

20 Apr '18

As questions have been raised on how to change a masked pin, we have created some documentation that will help staff assist their patrons. Please see the attached documentation on how to reset a masked pin in Enterprise as well as Workflows. If you have any questions please send in a help ticket to Help(a)SWANlibraries.net<mailto:Help@SWANlibraries.net> Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Broadview Public Library District closed Thursday 4/26 and Friday 4/27
by Dawne Tortorella 19 Apr '18

19 Apr '18

The Broadview Public Library District will need to be closed on Thursday, 4/26/18 and Friday, 4/27/18 for renovation-related projects. They plan on being open normal business hours, on Saturday 4/28/18.

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In Transit Shelf Check Report by Transiting Library
by "Distribution Services" 19 Apr '18

19 Apr '18

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In Transit Shelf Check Report by Item Library
by "Distribution Services" 19 Apr '18

19 Apr '18

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Tinley Park Public Library closed April 20th-April 22nd
by Samantha Dietel 16 Apr '18

16 Apr '18

The Tinley Park Public Library will be closed on Friday, April 20, 2018, for an In-Service Day. The library will also be closed on Saturday, April 21, and Sunday, April 22, for parking lot resurfacing. The library will re-open on Monday, April 23, 2018 at 9 a.m. Samantha Dietel Consultant, Member Services samantha(a)swanlibraries.net<mailto:samantha@swanlibraries.net> * (630) 326-8647 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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New 19 Migration Downtime For Current SWAN Libraries, Apr 30 - May 1
by Steven Schlewitt 13 Apr '18

13 Apr '18

New 19 Migration Downtime For Current SWAN Libraries, Apr 30 - May 1 04/13/2018 - 14:41 - by Steven Schlewitt New 19 Migration<https://support.swanlibraries.net/taxonomy/term/104> SWAN Member Library Staff: Today's newsletter to the New 19 libraries will include a memo detailing their downtime and offline procedures. Please note, however, that their downtime and procedures are not the same for our existing 78 libraries. Please see the memo linked below for the current SWAN membership with details on what the existing SWAN libraries should expect during the upcoming New 19 migration. https://support.swanlibraries.net/sites/default/files/Offline_CurrentSWAN_2… We'll send additional support posts and SWANcoms throughout the migration process, so be sure to check this site regularly for updates. If you have any questions at all, please don't hesitate to reach out to us. Thank you, -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ Attachment: [Offline_CurrentSWAN_20180413.pdf]<https://support.swanlibraries.net/sites/default/files/news/Offline_CurrentS…>Offline_CurrentSWAN_20180413.pdf<https://support.swanlibraries.net/sites/default/files/news/Offline_CurrentS…> ________________________________ Source URL: https://support.swanlibraries.net/news/2018-04-13/new-19-migration-downtime…

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South Holland Open 4/16-4/17
by Dawne Tortorella 12 Apr '18

12 Apr '18

An update on South Holland Public Library - they will be open on April 16th & 17th as usual schedule. This updates the earlier announcement this morning indicating closure.

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South Holland Public Library - closed 4/16-17 Elevator
by Dawne Tortorella 12 Apr '18

12 Apr '18

The South Holland Public Library will be closed on Monday-Tuesday, 4/16-4/17 for installation of a new elevator. They will reopen Wednesday, 4/18 at 10:00 AM. Congratulations on the upgrade!

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In Transit Shelf Check Report by Transiting Library
by "Distribution Services" 12 Apr '18

12 Apr '18

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In Transit Shelf Check Report by Item Library
by "Distribution Services" 12 Apr '18

12 Apr '18

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