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2018 OCLC Agreements, and SLUI Meeting on 5/17
by Aaron Skog 09 May '18

09 May '18

SWAN Libraries, I wanted to share with you two information items today. First, your OCLC annual agreements: we are receiving some inquiries on this topic, so I have posted some information on the SWAN support site. This will help new library directors and new SWAN members. https://support.swanlibraries.net/news/2018-05-09/oclc-agreement-swan-libra… Second, the SirsiDynix Libraries of Illinois Users Group (SLUI) will hold its Spring Meeting at St Charles Public Library on May 17 at 9:15am. The meeting agenda and topics are on the RAILS event, and you will need to register via the Eventbrite link from the RAILS event below. https://www.railslibraries.info/events/146623 SLUI is always a great opportunity to meet with other libraries, not just SWAN libraries, and share ideas. This Spring Meeting is *free* so take a look! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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*Resolved* Intermittent Server Load Issues / Runaway Harvest on 5/8
by Steven Schlewitt 08 May '18

08 May '18

SWAN Member Library Staff: The server load average has leveled off and you're clear to log back in to the WorkFlows server. We're still working to determine the root cause of the issue, but expect the server should remain stable for the remainder of the day. We'll send additional SWANcoms should any further issues arise. Thank you for your patience as we worked through the issue. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Tuesday, May 8, 2018 11:15 AM To: swancom(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: Intermittent Server Load Issues / Runaway Harvest on 5/8 SWAN Member Library Staff: We're currently investigating an intermittent high load average on the Symphony/WorkFlows server and drops to the WorkFlows connection. This appears to be relating to a runaway harvest process. We'll send any news on the matter as soon as it becomes available. Thank you, -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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Intermittent Server Load Issues / Runaway Harvest on 5/8
by Steven Schlewitt 08 May '18

08 May '18

SWAN Member Library Staff: We're currently investigating an intermittent high load average on the Symphony/WorkFlows server and drops to the WorkFlows connection. This appears to be relating to a runaway harvest process. We'll send any news on the matter as soon as it becomes available. Thank you, -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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Enterprise Delta Harvests Suspended
by webmaster＠swanlibraries.net 07 May '18

07 May '18

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REMINDER: Cataloging Freeze Today, May 6th
by Joseph Miller 06 May '18

06 May '18

SWAN Libraries- The full cataloging freeze is now in effect. Please refer to the support site<https://support.swanlibraries.net/news/2018-05-03/all-swan-full-cataloging-…> for specific information about what actions and wizards are impacted by this freeze. You may resume cataloging functions as normal tomorrow. Joseph Miller Project Manager joseph(a)swanlibraries.net<http://thumbs3.ebaystatic.com/d/l225/m/m4wWk_u_P0XOUVHnL6u8jbQ.jpg> * (630) 326-7109 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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REMINDER: Cataloging Freeze Tomorrow, May 6th
by Joseph Miller 05 May '18

05 May '18

SWAN Libraries- This is just a reminder that tomorrow (Sunday, May 6th) we will be instating a full cataloging freeze for ALL SWAN LIBRARIES to correct a data load issue with LINC call numbers. Please do not perform any of the following actions or use the following wizards on Sunday: * Adding/Editing items * Creating/Overlaying bib records and pre-cats (neither manually, using Load Bibs Report, nor SmartPort) * Manually deleting items (Charging to DISCARD users is okay) * Global Item Modification Wizard * Transfers Wizard * Load Bibs with Order Info Report * Add Ordered Items wizard * Add Brief Title wizard (ILLs) Any changes made tomorrow will not be indexed until the full system rebuild later this month, so it is imperative you adhere to the freeze. We expect the script to run most of the day and normal library operations will resume Monday, May 7th. Joseph Miller Project Manager joseph(a)swanlibraries.net<http://thumbs3.ebaystatic.com/d/l225/m/m4wWk_u_P0XOUVHnL6u8jbQ.jpg> * (630) 326-7109 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Friday 5/4 Update on New 19 Migration Issues
by Aaron Skog 04 May '18

04 May '18

Hello everyone, The SWAN Support site post below was updated Friday evening for you all. We have worked through a number of issues. https://support.swanlibraries.net/news/2018-05-04/go-live-updates-and-issue… This list, while not comprehensive, represents the major issues encountered by the 19 libraries. SWAN staff will be monitoring and on-call this weekend. If you or your colleagues encounter a problem, please follow our helpdesk procedures. https://support.swanlibraries.net/content/help-desk-support-member-libraries Thanks again everyone. Enjoy your weekend. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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System Wide Issue Fri 5/4 2:00pm Resolved
by Aaron Skog 04 May '18

04 May '18

SWAN Libraries, We experienced a brief issue with Symphony that affected check-in of items. This was temporary and displayed the "The records are currently in use. Please try again later." This was related to some behind the scenes work we are doing to tweak some data. We received a number of tickets. No need to report the issue further. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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In Transit Shelf Check Report by Item Library
by "Distribution Services" 03 May '18

03 May '18

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In Transit Shelf Check Report by Transiting Library
by "Distribution Services" 03 May '18

03 May '18

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