Throughout this migration week, SWAN will be providing updates on our Support Website (https://support.swanlibraries.net). The post at the top of the support site home page will reflect updates as they become available. Please refer to the support site often. Thank you for your patience and commitment to our consortium during this exciting period.
SWAN Libraries -
The South Holland Public Library will be closed this upcoming Wednesday & Thursday (April 25 & 26) as parts for their new elevator will arrive on these two days and crews will be on site to assemble them. They plan to reopen on Friday, April 27th at 10:00 a.m.
As questions have been raised on how to change a masked pin, we have created some documentation that will help staff assist their patrons.
Please see the attached documentation on how to reset a masked pin in Enterprise as well as Workflows.
If you have any questions please send in a help ticket to Help(a)SWANlibraries.net<mailto:Help@SWANlibraries.net>
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The Broadview Public Library District will need to be closed on Thursday, 4/26/18 and Friday, 4/27/18 for renovation-related projects. They plan on being open normal business hours, on Saturday 4/28/18.
The Tinley Park Public Library will be closed on Friday, April 20, 2018, for an In-Service Day. The library will also be closed on Saturday, April 21, and Sunday, April 22, for parking lot resurfacing. The library will re-open on Monday, April 23, 2018 at 9 a.m.
Samantha Dietel
Consultant, Member Services
samantha(a)swanlibraries.net<mailto:samantha@swanlibraries.net> * (630) 326-8647
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>