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UPDATE Changes to the Clean Hold Shelf Report

by webmaster＠swanlibraries.net

7 years, 8 months

SWAN Quarterly Meeting at RAILS Burr Ridge - Agenda and Packet for 6/7 Now Online

by Brande Overbey

SWAN Member Libraries: The June Quarterly agenda and packet (10 pages) for Thursday's 6/7 meeting are now available for you: https://support.swanlibraries.net/sites/default/files/meeting/2018-06-07/pa… We will again be live-streaming the audio for the meeting via GoTo Meetings; if you'd like to attend remotely, click the link below to access the meeting the morning of: https://app.gotomeeting.com/?meetingId=765166733 We hope to see you on Thursday! Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 8 months

MobileCirc Logins Temporarily Suspended 6/4

by webmaster＠swanlibraries.net

7 years, 8 months

BPS closed 6/6-6/15

by Lauren Levaggi

SWAN Libraries - The Bedford Park Public Library will be closed while they undergo a maintenance project beginning 6/6/18 - 6/15/18. They will reopen on Saturday, June 16th.

7 years, 8 months

Blank Bibliographic Records

by webmaster＠swanlibraries.net

7 years, 8 months

In Transit Shelf Check Report by Transiting Library

by "Distribution Services"

7 years, 8 months

In Transit Shelf Check Report by Item Library

by "Distribution Services"

7 years, 8 months

Changes to the Clean Hold Shelf Report

by vickie＠swanlibraries.net

From the SWAN Support Website: As you may have heard we recently found out libraries should be completing their Clean Hold Shelf report before beginning to process their Onshelf Items list (pull list). In our ongoing mission to minimize issues with holds we will be running the Clean Hold Shelf report for all libraries centrally and will no longer offer the opportunity to libraries to schedule or run them on their own through the REPORT login. This change will take affect Tuesday, June 5. The centrally run report runs at 7am, Monday through Friday, and is delivered to the generic email address for each library. If you have used the REPORT login to setup your own Clean Hold Shelf report, or use the REPORT login to run your report manually every day, please be advised the scheduled reports will be removed and you will no longer be able to run them manually. If you had been running them on your own you will no longer receive an email if there are no holds to be pulled from your hold shelf. Please have your director use the Edit Aliased Email webform on the SWAN Support Site to ensure you receive your report. You are limited to 3 aliased emails per library so SWAN recommends using a circulation department email address, if your library has one, to make sure all staff responsible for processing the report will have access to it. Each SWAN library is required to fully process their Clean Hold Shelf report Monday through Friday and will be included in the centrally run report Monday through Friday. Please open a support ticket if you would also like to be included in the weekend report. Originally posted at: https://support.swanlibraries.net/news/2018-05-31/changes-clean-hold-shelf-…

7 years, 8 months

Notices for Holds Cancelled by Library Staff or Patrons Suspended

by webmaster＠swanlibraries.net

7 years, 8 months

Enterprise Issues Related to Deduplication

by webmaster＠swanlibraries.net

7 years, 8 months

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