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MPS email service has been restored
by Renee Clanton 10 Dec '13

10 Dec '13

The email service at Melrose Park has been restored. Staff can be reached at the new generic email address: mps(a)mpplibrary.org<mailto:mps@mpplibrary.org> Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

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RAILS Public Web Browser Renewal - Updated Information
by Brande Redfield 06 Dec '13

06 Dec '13

**UPDATED** On behalf of Susan Weinmann-Stanfa, RAILS Resource Sharing Specialist RAILS LLSAP Member Library Staff, Good news! RAILS has renewed its license for Public Web Browser and it is available for your library to use again at no cost to you. The informational document on the free PWB offer has been posted to the password-protected RAILS website here: http://www.railslibraries.info/resource-sharing/discounts. The same credentials that you use to log into L2 are used for the RAILS website. Please visit the RAILS vendor discount page and look for "Free Public Web Browser Offer" and click on the document to the right. The document will give you information on this resource such as: * What it is * Ideas on how to use it in my library * Cost (none) and expiration * Set up instructions * New license key/registration * Technical support contact information If you have any questions about this offer, please contact Susan Weinmann-Stanfa at susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>. For technical questions or help with set up, please see the document for that contact information. Thank you for being a member of a RAILS. Susan Weinmann-Stanfa, MLIS Resource Sharing Specialist Reaching Across Illinois Library System (RAILS) Burr Ridge Office Phone: 630.734.5118 Fax: 630.734.5050 susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info> http://www.railslibraries.info<http://www.railslibraries.info/> Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

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RAILS Public Web Browser Renewal
by Brande Redfield 06 Dec '13

06 Dec '13

On behalf of Susan Weinmann-Stanfa, RAILS Resource Sharing Specialist RAILS LLSAP Member Library Staff, Good news! RAILS has renewed its license for Public Web Browser and it is available for your library to use again at no cost to you. Please visit the RAILS website and look for "Free Public Web Browser Offer" and click on the document to the right. The document will give you information on this resource such as: * What it is * Ideas on how to use it in my library * Cost (none) and expiration * Set up instructions * New license key/registration * Technical support contact information If you have any questions about this offer, please contact Susan Weinmann-Stanfa at susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>. For technical questions or help with set up, please see the document for that contact information. Thank you for being a member of a RAILS. Susan Weinmann-Stanfa, MLIS Resource Sharing Specialist Reaching Across Illinois Library System (RAILS) Burr Ridge Office Phone: 630.734.5118 Fax: 630.734.5050 susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info> http://www.railslibraries.info<http://www.railslibraries.info/> Never miss an important deadline again! Get weekly RAILS eNews delivered right to your inbox by going to www.railslibraries.info<http://www.railslibraries.info/>. Subscribe by entering your email address right on the homepage.

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Media on Demand: New records loaded
by Tony Siciliano 05 Dec '13

05 Dec '13

Search subject: Media on Demand 20131205 131 print titles 18 audio titles 149 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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SWAN Board Special Election Announcement
by Aaron Skog 03 Dec '13

03 Dec '13

SWAN Member Libraries: Anne Kozak, Library Director of the Thomas Ford Memorial Library, has been elected to the SWAN Board for the at-large position. I would like to thank everyone who ran for the open position. We all appreciate the interest and enthusiasm at the leadership level! Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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Phone and Email services restored at Berwyn
by Renee Clanton 03 Dec '13

03 Dec '13

Phone and email service at Berwyn PL has been restored. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

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BYS without phone/email service
by Lauren Peltier 02 Dec '13

02 Dec '13

SWAN Libraries- We have been notified that the Berwyn Public Library has been without phone service or email since approx. 9:30am Monday. However their internet/SWAN connection is not affected by this outage. They do not yet have an estimated fix time. We will keep you updated on their status. Lauren Peltier SWAN Member Services Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5155 Fax: 630.734.5056 lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info> http://support.swanlibraries.net

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Network Changes Memo #6: 3rd Party Vendor Access
by Steven Schlewitt 02 Dec '13

02 Dec '13

SWAN Member Libraries & Technology Staff: Please see the linked memo "Network Changes Memo #6: 3rd Party Vendor Access", and route to your appropriate library and IT staff. This memo is SWAN's list of 3rd party vendors that require a connection to the ILS to read data for a variety of services such as self-checkout systems, e-readers, and mobile apps. Most of these vendors have already been contacted by SWAN staff regarding the network migration. If you do not see one of your vendors listed, please contact us as soon as possible so that we can follow-up with the vendor directly. http://support.swanlibraries.net/news/2013-12-02/network-migration-project-… If you have any questions/comments about the transition, or if we missed your vendor, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. As always, thank you for your cooperation and patience during the transition process. This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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SWAN Quarterly Meeting at Prairie Trails - Agenda & Packet for 12/5 Now Online
by Brande Redfield 27 Nov '13

27 Nov '13

SWAN Member Library Directors and Administrators: The December SWAN Quarterly agenda is now posted: http://support.swanlibraries.net/sites/default/files/meeting/2013-12-05/age… Meeting packet (27 pages): http://support.swanlibraries.net/sites/default/files/meeting/2013-12-05/pac… The packet includes the SWAN FY15 Budget draft for approval, and a copy of the 2014 SWAN Board Meeting calendar. We hope to see you all at Prairie Trails next Thursday! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

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Reminder: SWAN Board Election Closes Friday
by Brande Redfield 27 Nov '13

27 Nov '13

SWAN Library Directors & Administrators: Just a friendly reminder that if you have not already voted, the SWAN Board Special Election to fill our one vacated at-large seat closes at 5 p.m. CST on Friday, November 29th. To vote, please visit the link below; each library can vote one time. http://support.swanlibraries.net/news/2013-11-18/swan-board-special-electio… Have a wonderful holiday, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

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