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3026 discussions

by Edlyn LeFevour

Here they are Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

Reminder: Network Changes Memo #4: New SWAN Website URLS

by Steven Schlewitt

SWAN Member Libraries & Technology Staff: Just a friendly reminder - If your location has not yet completed the URL changes detailed in Memo #4, please make the appropriate arrangements for completion by the October 18th deadline to avoid any broken links or URL confusion. If you have any questions or need assistance with the memo, feel free to contact our Help Desk at 630-734-5153, or submit a ticket to the SWANTech Queue of the Swan Ticket System<http://support.swanlibraries.net/otrs/customer.pl>. More information regarding Memo #4 and the URL transition can be found at the following link... http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action… Has your location already completed the transition and survey? The completion results can be found at the link below... http://support.swanlibraries.net/news/2013-09-26/swan-website-url-updates-p… Thank you again for your cooperation. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog Sent: Wednesday, September 18, 2013 5:35 PM To: swancom(a)list.swanlibraries.net Cc: swantech(a)list.swanlibraries.net Subject: [SwanTech] Network Changes Memo #4: New SWAN Website URLS SWAN Member Libraries & Technology Staff: Please route the attached memo "Network Changes Memo #4: New SWAN Website URLS" to library IT staff. This memo outlines changes to the SWAN website names. Libraries will need to change to the new SWAN domain names, and all of the MLS website names will be retired at the end of October. The following information should be provided to your IT staff and library staff responsible for your library website and computers. Please complete the following transition by Friday, October 18th, 2013, and submit a work survey upon completion. The work survey can be found at: http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action… If you should encounter problems after the transition, or if you have any questions/comments about the transition, please submit a ticket to the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience during this transition process. We will be posting a progress report webpage on our SWAN support website shortly for libraries to monitor their readiness for the website name changes. This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting. Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

12 years, 3 months

Live Streaming of Vendor Demos Day 4

by Steven Schlewitt

SWAN Membership: Today is the last chance to catch the live stream of the Equinox: Evergreen vendor demos via Fuze Meeting. We have a break from demos tomorrow, and will resume on Thursday and Friday with VTLS: Virtua. For information on how to access the stream please visit: http://support.swanlibraries.net/content/demo-live-web-streaming You can also find the streaming link via the "ILS Seach" tab on our homepage. Don't forget to submit your feedback following the presentation. http://support.swanlibraries.net/content/library-member-feedback-vendor-dem… Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

Media on Demand: New titles loaded

by Tony Siciliano

Search subject: Media on Demand 20131008 105 print titles 21 audio titles 126 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

Reminder: Live Streaming of Vendor Demos Day 3

by Steven Schlewitt

SWAN Membership: Just a reminder - today's software demonstrations will be available on a live stream from the presenter's desktop via Fuze Meeting. For information on how to access and test the connection, please visit: http://support.swanlibraries.net/content/demo-live-web-streaming Enjoy the presentation! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

Live Streaming of Day 2's Vendor Demos

by Steven Schlewitt

SWAN Membership: Today's software demonstrations will be available on a live stream from the presenter's desktop via Fuze Meeting. For information on how to access and test the connection, please visit: http://support.swanlibraries.net/content/demo-live-web-streaming This is not a video feed of the audience, just what is being presented on the desktop and audio from the speaker. To avoid unnecessary phone charges, we recommend selecting the "Internet Audio Only" option when opening the stream. Enjoy the presentation! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

Streaming of Today's Main Meeting Room Demos

by Aaron Skog

SWAN Membership: Our software demonstrations today will be streaming the presenter's desktop via Webex. For information on how to access and test the connection, please go to: http://support.swanlibraries.net/content/demo-live-web-streaming This is not a video feed of the audience, just what is being presented on the desktop and audio from the speaker. We recommend using the Webex test link first on the above webpage so that your workstation downloads and configures in advance of the presentation. Have fun! Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

SWAN ILS Committee: Overview of Work to Date, Plus Seating Available for Demos & Streaming

by Aaron Skog

To All SWAN Member Libraries: The SWAN ILS Committee wanted to provide you all a summary of the work performed to-date on our search and evaluation of our next integrated library system (ILS) software. The attached memo provides brief background on the initial vendors and ILS under consideration, how these was narrowed during the process to the three SWAN will have software demonstrations for October 3, 4, 7, 8, 10, & 11 at our Burr Ridge headquarters. Seats are still available for anyone interested in attending! Please refer to the memo sent out on Monday and register online using the Library Learning, aka "L2", website: http://www.librarylearning.info/?LibSys=SWAN Our three vendors have some video tutorials and online material that we have made available online in our Member's Only portion of our website. Please use your L2 account and password to access them: http://support.swanlibraries.net/content/vendor-tutorials SWAN will provide online streaming for the Main Meeting Room sessions. The test link to the Webex session is on the webpage below. We encourage you to try the test today if you plan on watching the streaming as our ability to assist you will be limited during the demo days themselves. http://support.swanlibraries.net/content/demo-live-web-streaming Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

My Media Mall: New records loaded

by Tony Siciliano

Search subject: My Media Mall 20130930 283 print titles 85 audio titles 368 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

Announcement: ILS Vendor Demos Schedule

by Aaron Skog

Announcement to SWAN Libraries: Vendor Demonstrations The SWAN ILS Committee is excited to announce that the three ILS software vendors will be providing six days of software demonstrations for the SWAN membership. Each of the three vendors will be onsite at the Burr Ridge building for two days each. The days have been divided into specific sessions to demonstrate various service areas of the ILS. The schedule begins on the third page of this memo, starting this Thursday October 3rd. Covered in this memo: * Attending & signing up, requesting library staff sign-up limits per session * Agenda by topic, including some repeat sessions * Live streaming of selected sessions * Tutorials & videos available Please make sure to register in advance for all the sessions you wish to attend. If you need assistance with the L2 system, please consult your library staff administration or contact SWAN as specified in the memo. We look forward to seeing you over the six days! Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

12 years, 3 months

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