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William Leonard Library PLD (Robbins)
by Kate Boyle 15 Jul '14

15 Jul '14

+++ Please route to appropriate personnel +++ Everyone- As you may be aware, William Leonard PLD, has temporarily closed its doors due to lack of funds. We have made their collection not holdable by other SWAN patrons. In addition, William Leonard patrons are blocked from placing holds online. Unfortunately, we have no additional information for you other than they hope to re-open the library as soon as they receive their funds from the State (around September). Sorry, but I have no directive from William Leonard regarding patron whose cards expire in the interim. If you should have any questions, don't hesitate to call me. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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*Reminder*: SWAN Library Hardware and Peripherals Survey
by Steven Schlewitt 15 Jul '14

15 Jul '14

SWAN Member Libraries and IT Staff: There are just a few days remaining to submit your Hardware and Peripherals Survey! Please have your survey submitted by the end of business on Friday, July 18th. SWAN Hardware and Peripherals Survey http://fs8.formsite.com/SWANServices/form157/index.html You can verify your library's completion of the survey at the following link... https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard… Feel free to reach out to me should you have any questions or comments about the survey. Thank you again for your responses! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, June 24, 2014 4:22 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: *Action Required*: SWAN Library Hardware and Peripherals Survey Importance: High SWAN Member Libraries and IT Staff: With the contracts for our new ILS signed and the introductions completed, SWAN staff have started full speed ahead into the ILS migration project. Our first order of business is to inventory and catalog various aspects of our libraries to ensure a smooth transition later down the road. That being the case, we need your help! In the upcoming months, SWAN will be seeking your input to accurately inventory your vendor hardware, services, and policies that integrate with the ILS. Similar to our Network Migration Project, SWAN staff will use this information to ensure our vendors are prepared for the ILS migration and that any specific configuration settings are set long before the go-live date. Our first inquiry in this matter is in the form of the survey below... SWAN Hardware and Peripherals Survey http://fs8.formsite.com/SWANServices/form157/index.html Please provide responses as accurately as possible. To ensure timely responses, we request that one survey for each library is submitted by the deadline of Friday, July 18th, 2014. You can check to see if your library has responded at the following link... https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard… If you have any questions or comments about the survey, please feel free to reach out to me at the avenues listed below. Thank you for your feedback! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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Non SWAN rb stats June 2014
by Edlyn LeFevour 10 Jul '14

10 Jul '14

Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

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Announcing the SWAN Idea Mall! Take a break today and go shopping for ideas for your library
by Kate Boyle 10 Jul '14

10 Jul '14

SWAN Libraries- Ever wish you could take a break from work and go shopping at the mall? Well now you can!!! The SWAN Idea Mall<https://support.swanlibraries.net/documentation/members-only/1139> is open for business!!! But we need your help in stocking our stores!! The Idea Mall is designed to bring SWAN libraries together so they can share and develop new ideas for their libraries. You can find the Idea Mall here<https://support.swanlibraries.net/content/idea-mall-2>, or visit our website support.swanlibraries.net<http://support.swanlibraries.net/> and locate the Idea Mall in the orange menu bar. We need to increase the inventory in our stores, so browse around our shops here<https://support.swanlibraries.net/content/idea-mall-2> and get some ideas percolating on what your library would like to contribute! Send in those ideas, pictures, pamphlets, documents, etc. via our helpdesk here<http://support.swanlibraries.net/otrs/customer.pl> or email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> We are also creating a listing of SWAN library social media pages, please see our Social Media Outlet<https://support.swanlibraries.net/documentation/members-only/1115> and send us your information. If you have an idea for a new store please let us know, we still have some vacant stores available in the mall. Thank you for helping us get this off the ground, and happy shopping!! Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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*Reminder*: SWAN Library Hardware and Peripherals Survey
by Steven Schlewitt 07 Jul '14

07 Jul '14

SWAN Member Libraries and IT Staff: Just a quick reminder for anyone that has not yet completed the Library Hardware and Peripherals Survey - the deadline of Friday, July 18th is rapidly approaching! Please make the necessary arrangements to complete your survey as soon as possible so that we can factor the information into our SirsiDynix ILS Migration Project. SWAN Hardware and Peripherals Survey http://fs8.formsite.com/SWANServices/form157/index.html You can verify your library's completion of the survey at the following link... https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard… Thanks to everyone that has participated so far! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, June 24, 2014 4:22 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: *Action Required*: SWAN Library Hardware and Peripherals Survey Importance: High SWAN Member Libraries and IT Staff: With the contracts for our new ILS signed and the introductions completed, SWAN staff have started full speed ahead into the ILS migration project. Our first order of business is to inventory and catalog various aspects of our libraries to ensure a smooth transition later down the road. That being the case, we need your help! In the upcoming months, SWAN will be seeking your input to accurately inventory your vendor hardware, services, and policies that integrate with the ILS. Similar to our Network Migration Project, SWAN staff will use this information to ensure our vendors are prepared for the ILS migration and that any specific configuration settings are set long before the go-live date. Our first inquiry in this matter is in the form of the survey below... SWAN Hardware and Peripherals Survey http://fs8.formsite.com/SWANServices/form157/index.html Please provide responses as accurately as possible. To ensure timely responses, we request that one survey for each library is submitted by the deadline of Friday, July 18th, 2014. You can check to see if your library has responded at the following link... https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard… If you have any questions or comments about the survey, please feel free to reach out to me at the avenues listed below. Thank you for your feedback! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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My Media Mall: New titles loaded
by Karen Bar 07 Jul '14

07 Jul '14

Search subject: My Media Mall 20140707 5 print titles 5 total titles Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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Media On Demand: New titles loaded
by Karen Bar 07 Jul '14

07 Jul '14

Search subject: Media On Demand 20140707 28 print titles 14 audio titles 42 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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Presentation Handout for Committee of the Whole Meeting, Oak Lawn PL
by Aaron Skog 07 Jul '14

07 Jul '14

SWAN Library Directors & Administrators: For those attending tomorrow's Committee of the Whole meeting at Oak Lawn Public Library, please feel free to bring copies of the presentation handout with you. I have posted that presentation to our "Meeting Documents" portion of our website. Link to PDF handout: https://support.swanlibraries.net/sites/default/files/meeting/2014-07-08/SW… The whitepaper with the 5 recommendations for discussion tomorrow is also posted online: https://support.swanlibraries.net/news/2014-07-03/recommendations-symphony-… And finally, the meeting agenda and packet for tomorrow, which also contains the whitepaper: https://support.swanlibraries.net/sites/default/files/meeting/2014-07-08/pa… The 9:30AM meeting will be held at Oak Lawn Public Library in the lower level of the Library and that, if possible, park in the lot north of Village Hall just west of the Library. Oak Lawn Public Library 9427 S. Raymond, Oak Lawn, IL 60453 Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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eMedia Library: New titles loaded
by Karen Bar 07 Jul '14

07 Jul '14

Search subject: eMedia Library 20140707 4 print titles 3 audio titles 7 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

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Unique Debt Collection and SirsiDynix
by Kate Boyle 07 Jul '14

07 Jul '14

Everyone- Please see the attached memo for information on Unique Management Services. SWAN has used Unique for a number of years for debt collection with great success. As we move forward with our migration to SirsiDynix, this debt collection process will be further automated. If you would like to review your options or start using the service, please contact Edlyn Le Fevour at 630-734-5161. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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