SWANcom

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2965 discussions

by Tony Siciliano

I want to give all our SWAN libraries an update on the transition in Bibliographic Services. Karen Bar began work as the new Manager of Bibliographic Services on Monday, March 3. I will continue working part-time and assisting Karen with the transition for the next few weeks. You may begin sending any email or telephone questions, problems, project requests, etc. to Karen's attention. Karen may be reached at: karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> (630) 734-5138 You will find Karen extremely competent, informed, and friendly. She is eager to assist you in any way possible. Many thanks for the opportunity to work with and for you these many years. It has been my privilege to know many of you. SWAN has a very bright, exciting future ahead. The fine work that each of you does will continue to make SWAN the envy of the library world. Best always, Tony Tony Siciliano SWAN Bibliographic Services 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net<http://support.swanlibraries.net/>

11 years, 3 months

Quarterly Password Change reminder

by Kate Boyle

Millennium password changes go into effect next Thursday, March 13th. Attached is a memo outlining how to retrieve the new passwords. If you should have any problems retrieving them, don't hesitate to contact me. It was great seeing all of you at the Quarterly today. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

My Media Mall: New

by Tony Siciliano

Search subject: My Media Mall 20140304 173 print titles 1 video title 35 audio titles 209 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

Media on Demand: New titles loaded

by Tony Siciliano

Search subject: Media on Demand 20140227 408 print titles 92 audio titles 500 titles total My apologies for such a large load. Due to a mix-up with email addresses, OCLC was not notifying SWAN of new titles available. The problem has been resolved. Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

Updated Meeting Packet for Quarterly

by Brande Redfield

Hello all, The Quarterly packet link can be found on the SWAN Governance Page, here: http://support.swanlibraries.net/sites/default/files/meeting/2014-03-06/pac… Thank you! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

SWAN Quarterly Meeting at Burr Ridge - Agenda & Packet for 3/6 Now Online

by Brande Redfield

SWAN Member Library Directors and Administrators: The March SWAN Quarterly agenda is now posted: http://support.swanlibraries.net/sites/default/files/meeting/2014-03-06/age… Meeting packet (11 pages): http://support.swanlibraries.net/sites/default/files/meeting/2014-03-06/pac… The packet includes information on the final ILS decision by the ILS committee and the Board recommendation. A formal membership vote to appropriate funds will be held at the meeting on March 6th. We hope to see you all at Burr Ridge next Thursday! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

Update OCLC FirstSearch accounts and WorldCat with new SWAN catalog URL

by Kate Boyle

+++ Please forward to appropriate personnel +++ Everyone - I thought with the recent network changes I would send out this SWANcom again. If you haven't already updated the links in WorldCat and your FirstSearch database screens with the new SWAN catalog URL, just follow the instructions below. Although, OCLC is migrating to a new Discovery interface for WorldShare, the current FirstSearch interface will still be available for another year. The SWAN catalog new URL is http://catalog.swanlibraries.net . You can update this information yourself in the OCLC Service Configuration area or submit an online form to OCLC support<http://registration.oclc.org/reg/?pc=WorldShareILLOPAClinks> and they will update the catalog link for your library. This catalog linking will allow a potential borrower to view the status of the item they are requesting before they enter your library in the lender's string. Save yourself some work and update your catalog link today. See the OCLC email below for more detailed information. Everyone have a great week. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net From: Oliver,Sonya [mailto:olivers@oclc.org] Sent: Monday, December 16, 2013 7:29 AM To: OCLC-SHARING-L(a)oclc.org<mailto:OCLC-SHARING-L@oclc.org> Subject: [OCLC-SHARING-L] WorldShare ILL Tip of the Week: Save staff time by using library catalog links to confirm availability Importance: High The new OCLC WorldShare® Interlibrary Loan service lets ILL staff link to library catalogs to confirm availability of items requested through interlibrary loan. Ø Borrowers can link from a staff workform to confirm local availability before initiating a request and can link to potential lender catalogs to determine availability before including them in the lending string. Ø Lenders can link to their own catalogs from lending requests to quickly determine whether requested items are available for loan. For example, WorldShare ILL users will see the following options for linking to library catalogs: [cid:image003.png@01CF33AC.A2999780]Search my library's online catalog (links to your own catalog) [cid:image004.png@01CF33AC.A2999780]Library names in Holdings list hotlinked for libraries with catalog links in OCLC Service Configuration [cid:image005.jpg@01CEF80E.79C53140] To effectively use this library catalog linking feature in WorldShare ILL, borrowing and lending libraries must maintain up-to-date catalog links in the "Online Catalog" area of the WorldCat Registry settings in OCLC Service Configuration<http://www.worldcat.org/config>: [cid:image006.jpg@01CEF80E.79C53140] ENTER OR UPDATE LINKS TO YOUR LIBRARY'S CATALOG To make sure links to your library's catalog are working as they should, either log on to OCLC Service Configuration to review and update your links or let OCLC staff make the updates for you. 1. Ask OCLC staff to update links to your library's catalog. OCLC staff with experience in setting up these links will set up links to your library's catalog for you. Just complete the catalog link information form<http://registration.oclc.org/reg/?pc=WorldShareILLOPAClinks> with the needed information, and we will do the rest! Your updated library catalog link information will be active in WorldShare ILL by the end of the business day following your submission. 2. Update library catalog links yourself. If you already have an account to access OCLC Service Configuration, log on to the site at http://www.worldcat.org/config and navigate to the "Online Catalog" area of the section for WorldCat Registry settings. You will see the option to "Suggest Links." This tool will help you confirm that the links you enter are in the appropriate format for the type of catalog at your library. Once you enter your updated link data, it will be active within 24 hours. FOR ADDITIONAL ASSISTANCE For additional information about setting up or updating links to your library's catalog: · Consult the "Online Catalog" area of the WorldCat Registry section of the OCLC Service Configuration Guide<http://www.oclc.org/content/dam/support/worldcat-local/documentation/Servic…> documentation · Contact OCLC Customer Support at support(a)oclc.org<mailto:support@oclc.org> or OCLC Support in your region<http://www.oclc.org/support/contact-support.en.html> for assistance with using Article Exchange for document delivery. P.S. Previous WorldShare ILL "Tip of the Week" messages are available for your review on the OCLC website.<http://www.oclc.org/support/training/portfolios/resource-sharing/worldshare…>

11 years, 4 months

*Resolved* SWAN Reports Issue: Generating/Viewing Reports

by Steven Schlewitt

SWAN Member Libraries: Previously reported issues with our Report Server and viewing reports are now resolved. Should you continue to experience issues, please contact our help desk at 630.734.5153. We very much appreciate your patience as we investigated and resolved these issues. Thank you and have a great week. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, February 26, 2014 9:29 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] SWAN Reports Issue: Generating/Viewing Reports SWAN Member Libraries: Following the completion of our SWAN Server FQDN Migration yesterday, we received several calls regarding report creation and viewing statistics. Please be aware that we're currently investigating these issues and we hope to have them resolved shortly. We'll send an update via SWANCom when more information is available. Thank you for your patience, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

SWAN Reports Issue: Generating/Viewing Reports

by Steven Schlewitt

SWAN Member Libraries: Following the completion of our SWAN Server FQDN Migration yesterday, we received several calls regarding report creation and viewing statistics. Please be aware that we're currently investigating these issues and we hope to have them resolved shortly. We'll send an update via SWANCom when more information is available. Thank you for your patience, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

My Media Mall: New records loaded

by Tony Siciliano

Search subject: My Media Mall 20140225 83 print titles 18 audio titles 3 video titles 104 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

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