To all library staff:
The data load is almost complete. All of the data has been loaded, and SirsiDynix is working on correcting expected errors and making some small adjustments. Today, SWAN and SirisDynix will finish configuration tasks, and do a backup of the system.
**This evening, libraries will need to upload their offline files at closing. **
To upload offline files, each workstation that used offline mode will need to log into the Symphony production server. To so do, reopen WorkFlows and, on the configuration screen, uncheck the "Operate in Offline mode" box unchecked and verify that the server you are connecting to is at IP Address 10.120.131.25 or api.in.swanlibraries.net. Log in with your Workflows production logins (available to directors at https://support.swanlibraries.net/content/workflows-production-server-login…)
Once logged in to Workflows, wait for a moment (our consultant suggests counting to ten), and then log out. This will need to be done on each computer that had any offline transactions. If, at your library, you access computers will multiple Windows logins, this process will need to done once under each login that used the computer.
**When you have completed logging into production on each computer, please send a report to SWAN using this short form: **
https://fs8.formsite.com/SWANServices/OfflineReport/index.html
Offline documentation is available at https://support.swanlibraries.net/system/files/Members%20Only/SWANTech/Work….
Please direct non-urgent questions to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and contact SWAN at 630-734-5153 with questions needing immediate assistance. SWAN will be available until 10 PM to assist libraries staff.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
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I have attached three new documents regarding spine labels and pre-cat templates. I have also included three new/updated reports documents.
These documents can also be found on the SWAN support site:
https://support.swanlibraries.net/content/cataloging-training
Best regards,
Karen
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library Staff:
To answer a few common questions about circulation using WorkFlows in offline mode, SWAN staff have created a FAQ page, accessible at the link below.
https://support.swanlibraries.net/content/migration-faq#offline
Remember - if you have any questions or run into any issues while using offline, SWAN support staff are in Burr Ridge and accessible at 630.734.5153 from 9-5 this Saturday and 11-5 on Sunday.
Alternatively, you can email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net>.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Staff:
Please be aware, the Encore discovery catalog (www.swanlibraries.net) has been disabled to prevent patron logins during our transition to the new SirsiDynix Symphony server. The swanlibraries.net website should now temporarily redirect to the Millennium classic catalog (catalog.swanlibraries.net) just for our days of offline. The Millennium classic catalog will remain accessible (excluding user logins) until go-live on April 14th.
On April 14th, our new SirsiDynix Enterprise catalog will become available to all libraries and patrons at the catalog.swanlibraries.net address!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
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Here we are our last day on Millennium. Member Services has a couple of gifts for you today, two new documents. These two documents are attached to the email and in addition both can be found on the SWAN website at: https://support.swanlibraries.net/content/circ-documentation .
The documents can be found towards the middle of the page in the More Help Guides area under Common Tasks - "How to Collect Bills that Migrated from III with a status of Replacement/Billed" and "Processing the OnShelf Items with Holds Report ". Enjoy and have a great weekend.
Kate Boyle
SWAN Member Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://www.railslibraries.info
SWAN Library Directors & Information Technology Staff:
Please see the linked Migration Memo #19: "SIP2 and 3rd Party Vendor Integration", and route to your appropriate library and IT staff. The document is primarily to be used for reference by your designated technical staff. It details the actions to be taken by associated library vendors through the offline period and at go-live, and how your library might be affected during this transition.
https://support.swanlibraries.net/system/files/Members%20Only/Migration%20M…
If you have any questions about the document or encounter unexpected issues with your 3rd party vendor integration at any point in the process, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630.734.5153.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
We'll be going live on Symphony Workflows in just a few days. Please review Migration Memo #20 Go Live Preparation to review procedures for this weekend, as well as go live on Tuesday, April 14th.
For additional information on the migration, please see
* Migration Frequently Asked Questions: https://support.swanlibraries.net/content/migration-faq
* Migration Memo Archive: https://support.swanlibraries.net/content/migration-memos
Please direct questions to help(a)swanlibraries.net<mailto:help@swanlibraries.net> for the fastest reply.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
+++ Please Route to appropriate personnel +++
Everyone -
As we approach migration weekend, I wanted to share some important news items regarding Circulation. The attached memo includes important information about updating your aliased email list to insure that you receive all your important SirsiDynix emailed reports. Included also is a list of links to new crib sheets and documentation on the SWAN website. You will find important news about CPL and Non-SWAN Reciprocal Borrowing and SirsiDynix Workflows. Reminders and updates on Circulation reports, Notice Preferences, Statistics, and Language Preferences complete the memo. If you should have any questions, please follow the instructions in the memo.
Thank you for all your cooperation over the past months. It is appreciated by all the SWAN staff.
Kate Boyle
SWAN Member Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://www.railslibraries.info
SWAN Libraries:
The attached memo is an update to Migration Memo #16: ProPay Update.
This is particularly important to the following libraries.
ProPay Not Activated: Results in Gateway Error to Patrons within Enterprise
1. Calumet City
2. Downers Grove
3. Harvey Public
4. Northlake
5. Oak Park
6. Richton Park
7. Stickney
8. Summit
9. Thornton Public
10. William Leonard
Aaron Skog
SWAN Executive Director
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://www.railslibraries.info
