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*Reminder* SWAN Server Upgrade Begins Tonight at 9pm!

by Steven Schlewitt

SWAN Member Library Staff: Just another quick reminder of the Symphony server upgrade beginning tonight at 9pm. At 9pm, all Symphony services will go offline to begin the upgrade process. This will also impact user logins and item availability in Enterprise, which has been noted in an Enterprise banner. For detailed information on the services potentially impacted during operating hours tomorrow, please refer to the support post below. https://support.swanlibraries.net/news/2018-10-15/important-swan-server-upg… Please also watch your SWANcoms carefully as the expedited upgrade schedule may change our Symphony Bridge plans and instructions tomorrow morning! -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Thursday, November 1, 2018 4:50 PM To: swancom(a)list.swanlibraries.net; 'swancirc(a)list.swanlibraries.net' <swancirc(a)list.swanlibraries.net>; swantech(a)list.swanlibraries.net Subject: *Reminder* SWAN Server Upgrade Scheduled for November 7th, Special Instructions Included SWAN Member Library Staff: Just a quick reminder of the upcoming server upgrade scheduled for Wednesday, November 7th. We have managed to bump the start time of the upgrade to 9pm the evening prior (Tuesday the 6th), but please continue to expect the use of Symphony Bridge throughout the day on November 7th. Please also be sure to check your email for further instructions via SWANcom or the SWAN Support Site on the morning of the 7th, as we'll be indicating when the Bridge is ready for login or if there are other new instructions. To address several questions we've received: * When on Symphony Bridge on the 7th, modification of patron records will be disabled, but you can override to check out material * Auto-renewals will not run while we are on Bridge, but will run when we come back up and will renew items that would have renewed throughout the period we were on Bridge. It is possible that items will renew on the day they were due (if Bridge takes the full 2 days) * Items in Transit will be processed on the regular schedule since that report is generated via BCA * Clean Holds Report will not run on the days we are on Bridge as no reports will run during that time period * Enterprise item records and location will display as a result of cached records, but availability and hold queue stats will not For further details on the upgrade including how to access the Symphony Bridge and various service availabilities, please refer to the original support site posting: https://support.swanlibraries.net/news/2018-10-15/important-swan-server-upg… Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

7 years, 7 months

Count Items Marked Discard Last Month Paged by User Library

by "Distribution Services"

7 years, 7 months

Transiting Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 7 months

Item Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 7 months

*Reminder* SWAN Server Upgrade Scheduled for November 7th, Special Instructions Included

by Steven Schlewitt

SWAN Member Library Staff: Just a quick reminder of the upcoming server upgrade scheduled for Wednesday, November 7th. We have managed to bump the start time of the upgrade to 9pm the evening prior (Tuesday the 6th), but please continue to expect the use of Symphony Bridge throughout the day on November 7th. Please also be sure to check your email for further instructions via SWANcom or the SWAN Support Site on the morning of the 7th, as we'll be indicating when the Bridge is ready for login or if there are other new instructions. To address several questions we've received: * When on Symphony Bridge on the 7th, modification of patron records will be disabled, but you can override to check out material * Auto-renewals will not run while we are on Bridge, but will run when we come back up and will renew items that would have renewed throughout the period we were on Bridge. It is possible that items will renew on the day they were due (if Bridge takes the full 2 days) * Items in Transit will be processed on the regular schedule since that report is generated via BCA * Clean Holds Report will not run on the days we are on Bridge as no reports will run during that time period * Enterprise item records and location will display as a result of cached records, but availability and hold queue stats will not For further details on the upgrade including how to access the Symphony Bridge and various service availabilities, please refer to the original support site posting: https://support.swanlibraries.net/news/2018-10-15/important-swan-server-upg… Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

7 years, 7 months

SWAN Staff Out of the Office, Fri Nov 2

by Aaron Skog

SWAN Libraries, We will be minimally staffed on Friday, November 2nd. The SWAN staff will be joining other consortia staff from across Illinois for the staff in-service at Joliet Junior College. The SWAN helpdesk system will be monitored on Friday for emergencies-please use the help(a)swanlibraries.net<mailto:help@swanlibraries.net> to send in support requests. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 7 months

Custom Long overdue Report (CLR) for CHICAGO_P Patron Records

by webmaster＠swanlibraries.net

7 years, 7 months

Voting Opens for Circulation Advisory at 5 PM Today - October 29th

by webmaster＠swanlibraries.net

7 years, 7 months

ESS Email Service Upgrade

by Dawne Tortorella

Please note that from Thursday, October 25 through Sunday, October 28th emails sent to Eisenhower Library staff will not be received, nor will our email server store them for future delivery or recovery, due to server maintenance. If immediate action is required please contact Eisenhower Library staff directly at 708-867-7828.

7 years, 8 months

Item Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 8 months

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