SWANcom April 2015

swancom@list.swanlibraries.net

11 participants
94 discussions

by Renee Clanton

The Cicero Public Library is closed today, April 2nd, due to a water main break. The library expects to re-open on Saturday, April 4th at 10 a.m. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

9 years, 7 months

Data Load Begins: Enterprise Down

by Rebecca Malinowski

To all SWAN library staff: The final data extraction and load begin today. As part of the data load, the previously loaded data on Symphony production server will be deleted this afternoon. The production server will not be accessible until staff are notified on April 14 that we are ready to go live. This also means that while Enterprise will technically remain up and functional, there will be no bib records or items for it to display, and you will not be able to log in. The Symphony test server will continue to be accessible until we begin offline circulation on Friday, April 10 at 9:00 PM. Please continue to monitor SWANcom for additional updates, and direct questions to migrationhelp(a)swanlibraries.net. Rebecca Malinowski SWAN Special Projects Coordinator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5157 Fax: 630.734.5056 rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info> http://support.swanlibraries.net

9 years, 7 months

*Concluded* Migration Memo #14: WorkFlows Offline & Login Test Day (Tomorrow, April 1st)

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: Thank you to everyone that participated in yesterday's event! SWAN has received a lot of great feedback about the offline process and is currently working to process this feedback. We'll send another email with our observations and clarifications as soon as we're able. Also, just a reminder - the Symphony WorkFlows production server will not be accessible again until go-live, as we're currently processing our final data import. Expect more details on this process in an upcoming memo. The test server (10.120.131.40), however, will remain accessible until the three days of offline (April 11th-13th). So please continue any testing and training from the test server using your previously assigned WorkFlows test logins. Thanks again, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, March 31, 2015 4:38 PM To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net' Subject: *REMINDER* Migration Memo #14: WorkFlows Offline & Login Test Day (Tomorrow, April 1st) Importance: High SWAN Member Libraries & Information Technology Staff: This is just a quick reminder of the upcoming WorkFlows Offline & Login Test Day occurring tomorrow. As you perform offline testing at your library, please keep the following points in mind... * Your offline test and login can be performed anytime during library business hours (6am-10pm) on April 1st. * Your library should attempt an offline test on ANY computer that will be circulating materials during the 3 days of offline (April 11th-13th). * Any staff member that will be circulating materials during the 3 days of offline (April 11th-13th) is strongly encouraged to participate in this test and survey. * As each offline test is completed by staff in your library, a new FormSite survey should be submitted at the link below... (https://fs8.formsite.com/SWANServices/form182/index.html). The survey will close at 11:59pm on April 1st. * Multiple surveys can be submitted for each library, but every library must perform the offline test and submit at least ONE survey. SWAN support will be contacting your library for follow-up if no survey is submitted. * Production server logins were distributed to library directors via SWAN Memo #15. Please refer to the following link for additional information on obtaining your logins... https://support.swanlibraries.net/news/2015-03-28/swan-migration-memo-15-wo… * If you are unable to test your login on April 1st, you won't have another chance until go-live. The Symphony production server will be inaccessible from April 2nd until the 13th. (Test server will remain online) * After a successful login to the production server and survey submission, no further action is required. SWAN will not be distributing individual offline error logs for this test. If you have any questions/comments about the Offline Test Day, please submit a ticket to the SWAN support team at migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> or call SWAN Support directly at 630.734.5153. Thank you for your participation and continued support! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, March 24, 2015 9:34 AM To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net' Subject: Migration Memo #14: WorkFlows Offline & Login Test Day SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #14, "WorkFlows Offline & Login Test Day", and route to your appropriate library and IT staff. This memo details the process for an upcoming WorkFlows & Login Test Day, which is a mandatory test to ensure your library is prepared for the offline days (April 11th-13th) leading to go-live. The test requires library staff members to perform a short series of circulation tasks in Offline Mode, followed by a login to the Production Server to upload data and verify your login is working correctly. Logins to the Production Server will be distributed in a memo to be released later this week. https://support.swanlibraries.net/news/2015-03-24/swan-migration-memo-14-wo… If you have any questions/comments about the Offline Test Day, please submit a ticket to the SWAN support team at migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> or call SWAN Support directly at 630.734.5153. Thank you for your participation! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

9 years, 7 months

Patron Purge completed

by Dave Pacin

The system wide patron purge was completed earlier today. 130,433 records were deleted. Thanks to all those who responded to our survey! Please let me know if you have any questions. Dave Pacin SWAN Support Specialist Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5151 Fax: 630.734.5056 dave.pacin(a)railslibraries.info<mailto:dave.pacin@railslibraries.info> http://www.railslibraries.info

9 years, 7 months

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SWANcom April 2015