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by Kate Boyle

+++ Please route to appropriate personnel +++ Everyone - The SWAN Office will be closed on Thanksgiving Day and Friday Nov. 29th. Phone support for our member libraries will be provided by Unique Integrated Communications. Unique has been providing weekend support for SWAN member libraries for over two years and will be able to address any of your immediate concerns. They can be contacted at the usual support phone number of 630-734-5153. RAILS will be open on Friday, so you can anticipate receiving your usual System delivery. Let me wish all of you a wonderful and tasty Thanksgiving holiday. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

Reminder: Network Changes Memo #5: Member Library Email Aliases

by Steven Schlewitt

SWAN Member Libraries & Technology Staff: Just a reminder - on Monday, we completed our transition to the new XXS(a)notices.swanlibraries.net<mailto:XXS@notices.swanlibraries.net> aliased email addresses. Your patrons should now be receiving emails from the new address, and should you need to contact another library using the aliased email, please remember to use the @notices.swanlibraries.net domain, in place of the previous MLS domain. Additionally, your library director can now easily modify the email addresses associated with the 3-letter aliases on the http://support.swanlibraries.net homepage under Web Forms > Edit Aliased Email. Please contact us should you encounter any issues with your patron notices, and thank you again for your patience during our network migration. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Monday, November 11, 2013 1:52 PM To: swantech(a)list.swanlibraries.net; swancom(a)list.swanlibraries.net Subject: [SwanTech] Network Changes Memo #5: Member Library Email Aliases SWAN Member Libraries & Technology Staff: Please see the linked memo "Network Changes Memo #5: Member Library Email Aliases", and route to your appropriate library staff. This memo outlines changes to the SWAN email domain from the previous MLS address to the new notices.swanlibraries.net address. No action is required of member libraries, except to update their email contact lists and spam filters, as necessary. The cutover will take place on Monday, November 25th. The following information should be provided to your IT and library staff that might communicate via the three-letter alias addresses: http://support.swanlibraries.net/news/2013-11-11/network-migration-project-… If you should encounter problems following the cutover date, or if you have any questions/comments about the transition, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience during the transition process. This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

11 years, 7 months

Patron Purge REPORT INSTRUCTIONS

by Mary Lou Coffman

Hello SWAN libraries Attached are the instructions for running your individual reports prior to the Patron Purge. Please do not hesitate to call or email if you have any questions and/or concerns regarding this process. Also, please remember NOT to save your individual search strategies. The saved strategy that is on the Report Server is for ALL SWAN libraries. If you notice that someone has saved their Home Library or Barcode range in the System strategy, please notify me as soon as possible. Thank you and have a wonderful holiday MaryLou Coffman SWAN Special Projects Coordinator System Wide Automated Network 125 Tower Drive, Burr Ridge, IL 60527 630.734.5157 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> "Google can bring you back 1,000 answers but a librarian can bring you the right one."

11 years, 7 months

Monthly item deletes program

by Tony Siciliano

I've had several calls from those of you who participate in the monthly item deletes program: The last day for you to mark items for deletion for the month of November, as well as the last day for you to run reports on those deletes, will be 9:00 p.m. on Wednesday, November 27. You may assume those items will be permanently deleted after 9:00 p.m. on Wednesday the 27th, after which you will no longer have access to the items or have the ability to run reports on them. Wishing you a very happy Thanksgiving! Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

eMedia Library: New records loaded

by Tony Siciliano

Search subject: eMedia Library 20131125 31 print titles 16 audio titles 47 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

Media on Demand: New records loaded

by Tony Siciliano

Search subject: Media on Demand 20131125 56 print titles 11 audio titles 67 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

My Media Mall: New titles loaded

by Tony Siciliano

Search subject: My Media Mall 20131122 28 print titles 9 audio titles 37 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

System-wide Annual Patron Purge

by Mary Lou Coffman

Attached is the reminder for the patron purge that will begin on December 30, 2013 Please forward this reminder to any involved staff at your library. Thank You MaryLou Coffman SWAN Special Projects Coordinator System Wide Automated Network 125 Tower Drive, Burr Ridge, IL 60527 630.734.5157 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> "Google can bring you back 1,000 answers but a librarian can bring you the right one."

11 years, 7 months

SWAN 2014 Membership Meeting Schedule Now Available

by Brande Redfield

SWAN Library Directors & Administrators: The 2014 Membership Meeting schedule has been approved by the Board and is now available for you: http://support.swanlibraries.net/system/files/Public/SWAN%20ILS%20Committee… All meetings have been scheduled in L2 so that you may add them to your Outlook calendars. Currently, they are all listed as located at Burr Ridge; however, the Committee of the Whole meeting locations may change as we work to book those meetings with member libraries. **If you are interested in hosting a Committee of the Whole meeting at your library, please contact me directly via email. In order to accommodate the group, we would need a meeting room on site capable of holding at least 50 visitors. If you have any other questions, just ask! Thank you for your consideration. Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

SWAN Board Election Announcement

by Brande Redfield

SWAN Library Directors & Administrators: The SWAN Board Special Election to fill our one vacated at-large seat is now open: http://support.swanlibraries.net/news/2013-11-18/swan-board-special-electio… Because this open seat is at-large, library directors from all governance groups (A,B & C) are eligible to run. We have four self-nominated candidates and ask that you select your top choice. Our election poll will be open until 5 p.m. CST on Friday, November 29th. Only library directors may vote, and each library may vote only once. Thank you for your participation! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

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