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3033 discussions

Non SWAN RB stats--December 2013

by Edlyn LeFevour

Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

12 years

Reminder **SWAN Member Library Action Required: Millennium Client Upgrade Memo #1**

by Steven Schlewitt

SWAN Member Libraries & IT Staff: Just a reminder, the deadline for the installation of the Millennium 2011 Client is Monday, January 20th by the end of business. If you haven't already processed your client installation and submitted a Completion Survey, please be sure to make the necessary arrangements for completion by the 20th. For additional details on the Millennium 2011 Client Upgrade as well as the Completion Survey and Client Installation Setup File, please visit the following link... http://support.swanlibraries.net/news/2014-01-06/swan-member-library-action… Thank you again, and please contact us should you have any questions about the installation process or the upcoming server upgrade. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Monday, January 6, 2014 3:47 PM To: swancom(a)list.swanlibraries.net Cc: swantech(a)list.swanlibraries.net Subject: **SWAN Member Library Action Required: Millennium Client Upgrade Memo #1** Importance: High SWAN Member Libraries & Information Technology Staff: Please see the linked memo "Millennium Upgrade Memo #1: Required Software Update", and route to your appropriate library and IT staff. This memo details your library's installation requirements for our upcoming Millennium R2011 server upgrade. Each library will need to update their SWAN clients and submit a Completion Survey by Monday, January 20th to ensure readiness for our server upgrade on the 29th. Failure to complete the client update and survey by the 29th will result in extended downtime, as your library will remain in an offline state until the client updates meet the required version. http://support.swanlibraries.net/news/2014-01-06/swan-member-library-action… If you have any questions/comments about the update, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

12 years

SWAN Committee of the Whole Meeting: Agenda 1/14/14

by Brande Redfield

SWAN Member Library Directors and Administrators: The next 2014 SWAN Committee of the Whole meeting agenda for Tuesday, January 14th at RAILS Burr Ridge can now be found online here: http://support.swanlibraries.net/sites/default/files/meeting/2014-01-14/age… RAILS will provide a delivery update, and we will discuss R2011 and the patron purge process as well. We hope to see you next Tuesday at Burr Ridge! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

12 years

SWAN Technology Users Group meeting Thursday, Jan. 16th.

by Kate Boyle

+++ Please route to appropriate personnel+++ Come join us at the next SWAN Technology Users Group meeting on Thursday, Jan. 16th in the Meeting Room at the Burr Ridge office starting at 10 AM. The agenda includes: - Millennium R2011 Migration o Timeline o Client installer demonstration - Network Migration o Revised timeline o Current status - SpiceWorks http://www.spiceworks.com/ o Jeff Lewandowski (Hinsdale) will demo his use of SpiceWorks for CRM, as a ticketing system, and IT inventory management. There is still time to register for the event on L2 http://www.librarylearning.info/events/?eventID=16747 Hope to see you there! Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net<http://support.swanlibraries.net/>

12 years

FW: found in delivery, no label, and locked--- DVD American Horror Story Asylum - complete second season

by Kate Boyle

Everyone - Seems that almost everyone owns the DVD American Horror Story Asylum - the complete second season. SWAN has a copy in our office that was found in delivery with no delivery label. Of course the case is locked and the barcode is on the inside of the case. So the question is do you own a copy and does the spine look like this http://support.swanlibraries.net/system/files/Public/Image.png If this is your item, please let me know and I will route it back to you in delivery. Thanks. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

12 years

My Media Mall: New records loaded

by Tony Siciliano

Search subject: My Media Mall 20140109 103 print titles 38 audio titles 141 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

12 years

RIVER GROVE PUBLIC LIBRARY CLOSING @ 5

by Anastasia Daskalos

The River Grove Public Library will be closing at 5 pm today due to frigid temperatures. The library plans to reopen at 10 am on 1/8/14. Anastasia Daskalos Head of Circulation River Grove Public Library District 708-453-4484 ext. 113 “The only thing that you absolutely have to know, is the location of the library.” - Albert Einstein

12 years

Brookfield Library Closing at 5pm Today

by Kimberly Coughran

The Brookfield Library is open today but will close early at 5pm. Kimberly Coughran Library Director Brookfield Public Library www.brookfieldlibrary.info<http://www.brookfieldlibrary.info/> P: 708-485-6917 x121 F: 708-485-5172 [cid:image001.jpg@01CF0B88.2E704080]

12 years

Library Closing

by sprattj28＠bellwoodlibrary.org

Bellwood Library will be closed today, January 7 due to heating issues.

12 years

SWAN closed, Tuesday, January 7

by Tony Siciliano

SWAN will be closed today, Tuesday, January 7. The Burr Ridge office is without heat. We expect to be open for business on Wednesday, January 8. Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

12 years

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