August 2017 - SWANcom - swanlibraries.net

SWANstravaganza registration closing soon -- lunch orders placed and plenty of menu options available
by Susan Ricker 07 Aug '17

07 Aug '17

SWAN Member Libraries, We are excited to see many of you this Friday at Moraine Valley Community College on August 11 for our second annual summer SWANstravaganza! For a complete look at what the day's events entail, check out our news post on the SWAN support site: Everything You Need to Know About This Year's SWANstravaganza<https://support.swanlibraries.net/news/2017-08-04/everything-you-need-know-…>. Last week, the caterers for the event have asked us to put in our lunch orders so they can purchase ingredients and plan out preparation. For this reason, we have capped event registration to 275 attendees (we currently have 249 people registered!) and have given the event caterers our lunch order, basing the quantity of each menu item around the current lunch orders and adding extras to each option. This means that if you haven't gotten your lunch order in yet, or can't remember what you ordered, you don't need to worry-there will be plenty of lunch options available on Friday and everybody will be able to pick up a boxed lunch in their choice. Just a reminder, these are the lunch options, each of which includes a bag of chips, cookie, fruit cup, and assorted canned soda: * Overstuffed Tuna Croissant- Flaky croissant stuffed with our famous tuna salad with lettuce and tomato * Chicken Caesar Wrap - Grilled chicken breast, romaine lettuce, shredded parmesan cheese, drizzled with Caesar dressing, wrapped in a tender tortilla * Caprese Salad Wrap (Vegetarian)- Fresh mozzarella, sliced tomato, basil, and crisp romaine lettuce, with balsamic vinaigrette, wrapped in a spinach tortilla * Avocado Strawberry Salad (Vegan/Gluten-Free)- A delightful vegan salad featuring tender baby leaf spinach topped with fresh sliced strawberries, avocado, red onion, and almonds. Served with poppyseed dressing * Cranberry Chicken Walnut Salad- Crisp romaine lettuce with grilled chicken, bleu cheese, walnuts, dried cranberries, and raspberry vinaigrette with a fresh baked dinner roll * Santa Fe Salad (Vegan)- Chopped romaine, diced tomatoes, red onions, black beans, roasted corn, diced peppers, avocado, tossed with a lime cilantro vinaigrette. Served with crunchy tortilla strips If you haven't gotten your tickets yet, hurry! Spots are filling up fast. Here's the link to the Eventbrite page to purchase tickets: https://sx17.eventbrite.com/. Thanks for your interest in participating, and we look forward to seeing you this Friday! Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> * (630)326-7146 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Vacant At Large Seat on RAILS Board
by Brande Overbey 04 Aug '17

04 Aug '17

Good morning SWAN Member Libraries, RAILS is looking for an employee or board member from a RAILS academic, public, school, or special library to fill a vacancy on the RAILS Board beginning in October 2017 and ending on June 30, 2019. Interested candidates should fill out the nomination form on the RAILS website by Friday, August 18, 2017. The RAILS Board Executive Committee will meet to review all nominations and will recommend a candidate to the full board for approval. RAILS Board Nomination Form https://www.railslibraries.info/board/election/nominate "We're looking for an employee or board member from a RAILS academic, public, school, or special library to fill a vacancy on the RAILS Board of Directors. The remaining term for this at large seat begins in October 2017 and ends on June 30, 2019. Interested candidates should complete the form below by Friday, August 18, 2017. The RAILS Board Executive Committee will meet to review all nominations and will recommend a candidate to the full board for approval." RAILS Newsletter http://mailchi.mp/railslibraries/rails-e-news-april-26-2017-e-news-survey-v… Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Planned Enterprise Outage on Wed, Aug 16 between 12am-6am
by webmaster＠swanlibraries.net 03 Aug '17

03 Aug '17

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590 Terminology
by webmaster＠swanlibraries.net 03 Aug '17

03 Aug '17

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South Holland In-Services day tomorrow
by Kate Boyle 03 Aug '17

03 Aug '17

The South Holland Public Library will be closed for an In-Service Day, Friday August 4th. They will reopen on Saturday, August 5th at 10:00 AM. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Items In Transit Shelf-Check Lists
by Vickie Totton 03 Aug '17

03 Aug '17

+++Please route to appropriate staff+++ Attached you fill find 2 shelf-check lists of items that have been in transit 10-30 days along with the procedures to process them. We will now be distributing these lists on a weekly basis. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Charge/Checkout Wizard Stress Test
by Vickie Totton 03 Aug '17

03 Aug '17

+++Please route to appropriate staff+++ There is a setting in WorkFlows that will allow staff to see any existing checkouts, holds, and/or bills a patron may have when you view their account in the Charge/Checkout wizard. We will be turning this setting on for SWAN Tuesday, August 8 as a stress test. If you start to experience issues with WorkFlows Tuesday, please let us know so we can turn the setting off. The change will require a halt and run but that can be done rather quickly. When we first went live on Symphony, SirsiDynix told us this setting was meant to be used by standalone libraries and would most likely cause huge delays for us due to our size. As LINC and MAGIC both use this setting without any impact to Workflows (and they are not standalones), we want to try implementing this expanded display to see if the size of the SWAN database will slow down our instance of WorkFlows. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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South Holland Network Issues Resolved
by Aaron Skog 02 Aug '17

02 Aug '17

SWAN Libraries, We just posted an update here: https://support.swanlibraries.net/news/2017-08-02/resolved-shs-network-issu… According to Director Robin Wagner: "The South Holland Public Library is back up and running fairly smoothly. All phone numbers and email are working again." Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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*Update* SWAN Enterprise Issues - No planned downtime tonight (8/1)
by Steven Schlewitt 01 Aug '17

01 Aug '17

SWAN Member Library Staff: Tonight's Enterprise server migration has been postponed for the moment, so no downtime is anticipated. We expect to have a new date for the migration firmed up by the end of this week, and we'll send an additional SWANcom as soon as it has been determined. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog Sent: Saturday, July 29, 2017 4:02 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] SWAN Enterprise Issues: Update SWAN Libraries, This is just a quick heads up. In our efforts to resolve some recent Enterprise issues, SirsiDynix is recommending an upgrade to the underlying server running Enterprise. This will result in more server resources supporting our system, but it will require some planned downtime starting at 11:59PM on Tuesday, August 1 next week. We will send out another SWANcom email on Monday, with a reminder on Tuesday. The length of downtime is estimated to be 4-6 hours. Thank you for your patience-SirsiDynix software engineers and the SaaS team have been studying our issues and recommend this first step. For background, please read the following two SWAN Support postings: Update on 7/10 https://support.swanlibraries.net/news/2017-07-10/recent-enterprise-symphon… Outage on 7/8 https://support.swanlibraries.net/news/2017-07-11/resolved-symphony-server-… Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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