The load on Aspen has returned to normal. You can open a ticket if you have any additional
issues with Aspen.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Wednesday, January 14, 2026 3:06 PM
To: SWAN Communications <swancom(a)list.swanlibraries.net>
Subject: [SWANcom] Slowness in the Aspen catalog
The catalog is experiencing high loads. You may notice certain functions timing out and
slow page loads, including for search results. We are currently investigating.
We will post additional updates on our support site:
https://swanlibraries.net/issue/95047
And send an additional swancom when this issue is resolved.
Tara Wood
User Experience Manager
tara@swanlibraries.net<mailto:tara@swanlibraries.net> • 630-326-7706
My pronouns: she/her/hers
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> •
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>