The load on Aspen has returned to normal. You can open a ticket if you have any additional issues with Aspen. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries.net/> From: SWAN Communications <swancom@list.swanlibraries.net> Sent: Wednesday, January 14, 2026 3:06 PM To: SWAN Communications <swancom@list.swanlibraries.net> Subject: [SWANcom] Slowness in the Aspen catalog The catalog is experiencing high loads. You may notice certain functions timing out and slow page loads, including for search results. We are currently investigating. We will post additional updates on our support site: https://swanlibraries.net/issue/95047 And send an additional swancom when this issue is resolved. Tara Wood User Experience Manager tara@swanlibraries.net<mailto:tara@swanlibraries.net> • 630-326-7706 My pronouns: she/her/hers SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>