The load on Aspen has returned to normal. You can open a ticket if you have any additional issues with Aspen.

SWAN Library Services

915 Harger Road, Suite 260, Oak Brook, Illinois 60523

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Wednesday, January 14, 2026 3:06 PM
To: SWAN Communications <swancom@list.swanlibraries.net>
Subject: [SWANcom] Slowness in the Aspen catalog

The catalog is experiencing high loads. You may notice certain functions timing out and slow page loads, including for search results. We are currently investigating.

We will post additional updates on our support site: https://swanlibraries.net/issue/95047

And send an additional swancom when this issue is resolved.

Tara Wood

User Experience Manager

tara@swanlibraries.net • 630-326-7706

My pronouns: she/her/hers

SWAN Library Services

915 Harger Road, Suite 260, Oak Brook, Illinois 60523

swanlibraries.net • catalog.swanlibraries.net