Good morning,
We are excited to share information on our new Library of Things visibility filter in Aspen. Please see our news post here<https://swanlibraries.net/news/2025-09/94989> for more details.
The go-live date for all member libraries is set for Tuesday, September 30th. If you have any questions or would like to opt in early or opt out fully, please send in a ticket.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Good afternoon, SWAN Member Library Staff:
SWAN will be performing scheduled maintenance on our indexes this Sunday, August 31st, after all libraries are closed. These reports do take several hours to run so there may be a delay in the start of the standard reports for Labor Day Monday, September 1st. WorkFlows will not be available during the scheduled maintenance window.
The Aspen online catalog will still be available for patrons.
Have a great day!
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Hello SWAN Library Directors & Administrators-
The meeting agenda and packet for the September 4th SWAN Directors and Administrators meeting is now available. See the link below to access the meeting location and register for the Zoom live-stream if you are unable to attend in person.
SWAN Quarterly Meeting
https://swanlibraries.net/meeting/94712
The meeting will include updates on EBSCO Explora which is a new platform available to public libraries. We will also provide an overview of the enhanced online patron registration which went live this week!
Register for the Zoom live stream
If you are unable to attend at the Oak Brook Public Library, please use the link below to register in advance. You will be emailed the information to join after registration.
https://swanlibraries-net.zoom.us/meeting/register/tZ0qc-2spj8uEtO1vX9yUP59…
Have a great holiday!
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
MobileStaff kits are available to request for library staff use. These kits contain an iPad, scanner, and printer and may be used to circulate material, issue cards, or conduct an inventory. If your library has been curious about MobileStaff's capabilities, this is a great opportunity to test out the equipment and see if MobileStaff might be a useful addition to your library's workflow. MobileStaff documentation is available on our support site<https://swanlibraries.net/documentation/94943>.
To place a title-level hold, the kits are listed in WorkFlows as SWAN MobileStaff Kit.
These cases will arrive locked, and the combination will be displayed in a circ note when the item is scanned. Please notify SWAN Support if you encounter any issues accessing the case.
Thanks!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Our Online Patron Registration Tool, powered by Patron Point, is live! The SWAN-hosted registration form is available for you to use, or you can embed the form on your own websites.
You do not have to use the tool to register patrons or promote it, but you should become familiar with how it works.
Please see this news post for more information and links to documentation: Online Patron Registration Is Live!<https://support.swanlibraries.net/news/2025-08/94941>
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Correction to the email subject line and body date: the website update is occurring on **Tuesday, August 26th.**
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: Aaron Skog
Sent: Wednesday, August 20, 2025 10:48 AM
To: SWAN Communications <swancom(a)list.swanlibraries.net>
Subject: SWAN website updates coming Tuesday, August 25th
To membership-
The SWAN support site is moving! It will now be located at swanlibraries.net. The support.swanlibraries.net URL will begin redirecting on Tuesday, August 25th.
We have detailed the changes that will occur early Tuesday morning next week before libraries open. The news post linked below provides details on the URL and links that will change.
What is changing?
https://support.swanlibraries.net/news/2025-08/94935
The SWAN website has gradually undergone a series of updates over the past few months, with usability testing with library staff during this period. Please read the news post to better understand how the new site menu will work, and how we have removed nearly all our documentation to be publicly accessible and no longer require a login (some areas will remain password protected, which we detail in the news posted). Our goal is to lower the barrier to allow library staff to obtain the support information they need more easily.
There will be reminders sent out next week as the change occurs.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
To membership-
The SWAN support site is moving! It will now be located at swanlibraries.net. The support.swanlibraries.net URL will begin redirecting on Tuesday, August 25th.
We have detailed the changes that will occur early Tuesday morning next week before libraries open. The news post linked below provides details on the URL and links that will change.
What is changing?
https://support.swanlibraries.net/news/2025-08/94935
The SWAN website has gradually undergone a series of updates over the past few months, with usability testing with library staff during this period. Please read the news post to better understand how the new site menu will work, and how we have removed nearly all our documentation to be publicly accessible and no longer require a login (some areas will remain password protected, which we detail in the news posted). Our goal is to lower the barrier to allow library staff to obtain the support information they need more easily.
There will be reminders sent out next week as the change occurs.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>