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Libraries Not Able To Connect to WorkFlows - Rebooting VPN Tunnels

by SWAN Communications

We'll be rebooting our services at 12:15 PM. Please see our Known Issue<https://support.swanlibraries.net/issue/94627> for more details. Michael Szarmach Systems Administrator, Information Technology & Systems Support michael(a)swanlibraries.net<mailto:michael@swanlibraries.net> * 630-326-8929 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 day, 4 hours

OpenAthens Links Available

by SWAN Communications

Hello all, Are you using the best links for your electronic resources? Check your library to see a list of recommended links using OpenAthens. OpenAthens for remote access allows users to safely access databases. Libraries in Group 8 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2024-04/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 days, 7 hours

SWAN Board 2024 election e-ballot is now open

by SWAN Communications

Hello library directors & administrators- The SWAN Board election is now underway. I sent out emails directly to current directors within the 100-library membership. I see many of you have participated so thank you! If you have not received the email please reach out to me. Details on the voting process are available on this news post. https://support.swanlibraries.net/news/2024-05/94624 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 days, 1 hour

SWAN Board 2024 election candidate slate

by SWAN Communications

The self-nomination period has ended and the slate of candidates for the two seats on the SWAN Board will be the following. Ridgeway Burns, Itasca Community Library Dawn Bussey, Glen Ellyn Public Library Natalie Starosta, North Riverside Public Library District Zach Musil, Tinley Park Public Library The SWAN Board election will run from Monday, May 6, 2024 through May 24, 2024. Individual emails will be sent to library directors/administrators who will cast a single vote on behalf of the library. For this election, SWAN will be using its Support site to restrict e-ballot access to only library directors/administrators. I will send out details via email next week, as well as a SWANcom announcement that those individual emails with the e-ballot have been sent. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 week, 3 days

WorkFlows is *UP*

by SWAN Communications

We have successfully restored the VPN tunnels and you may log into WorkFlows and resume working normally. Thank you for your patience! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 week, 6 days

WorkFlows is down

by SWAN Communications

SWAN Member Library Staff, We are currently experiencing an outage of the SWAN firewall; please use WorkFlows Offline Circulation<https://support.swanlibraries.net/documentation/64828> while the connections are down. We are in the process of repairing and hope to be up and running soon. We will be updating the Known Issue<https://support.swanlibraries.net/issue/94620> on the support site as we have more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 week, 6 days

SWAN Board election: submit your self-nomination & statement - final reminder!

by SWAN Communications

Hello Library directors & administrators- The SWAN Board is seeking candidates interested in two available at-large seats. The terms begin begin on July 1, 2024 and are three years in length. The self-nomination form will close on Friday, April 26th. You can access the online form using the link below. Board self-nomination | SWAN Library Services (swanlibraries.net)<https://support.swanlibraries.net/form/94600> Information about the SWAN Board, roles & responsibilities, and the election process can be found on SWAN Support under About > Information for Board Members. Information for Board Members | SWAN Library Services (swanlibraries.net)<https://support.swanlibraries.net/board-information/64973> If you have any questions, please reach out to me directly! Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 weeks, 3 days

EBSCO database selection form now open!

by SWAN Communications

Good morning member libraries, The selection form for your four optional EBSCO databases is now open to participating SWAN member libraries. Please see, EBSCO Database Selection Form<https://support.swanlibraries.net/form/94606>, for additional details and access to the form. The form closes end of day, May 10, 2024. Any questions, please email help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 weeks, 6 days

April, 2024 Quarterly Billing is Published

by SWAN Communications

The Quarterly RB/ILL Billing has been published. Please visit the news post<https://support.swanlibraries.net/news/2024-04/94614> for full details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 weeks, 6 days

Aspen 24.04 release

by SWAN Communications

Good afternoon member libraries, The Aspen 24.04 release is now live. It includes several bug fixes for the SWAN Libraries + (Aspen LiDA) app and improved format assignments for blu-rays and DVDs. You can read more on the SWAN support site: https://support.swanlibraries.net/news/2024-04/94613 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 weeks, 4 days

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