SWAN Member Library Staff:
Our overnight maintenance processing is running long today. The ADUtext report ran long but has completed. We are monitoring the subsequent reports that update the database.
Some of the processes that have not yet completed are:
* Blocking of patrons for Fine Free overdue items
* Billing process of items 42 days overdue
* Cancelling of expired holds on the holdshelf
* Compiling of holds for pull lists
* Preparing and sending of notices
Please refrain from pulling your expired holds from the holdshelf until we give the all-clear. We will update the Known Issue<https://support.swanlibraries.net/issue/94906> on our support site as we have more information.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
We’re currently monitoring a long-running overnight maintenance report, ADUText, which is creating delays to the morning report schedule. As ADUText and the subsequent overnight maintenance reports continue processing, you may encounter several errors:
* “Heading keys need to be indexed” when accessing an item record
* Item records are unsearchable by title (but can be accessed by Standard Number)
* Various general indexing errors when accessing or attempting to catalog item records
Records should continue to be searchable in Aspen and any WorkFlows errors should resolve once overnight processing concludes. And
We apologize for these delays and will send an update as soon as the reports conclude.
Thank you.
SWAN Library Services
915 Harger Rd. Suite 260 - Oak Brook IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. You may encounter record issues throughout the day until the next successful run of the ADUText report.
Please see our news post for more information and updates. Record Indexing Errors<https://support.swanlibraries.net/news/2025-06/94881>
Dave Pacin
Systems Administrator, Information Technology & Systems Support
dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * 630-326-8360
My pronouns: he/him/his
SWAN Library Services
915 Harger Rd. Oak Brook IL 60523 St. 260
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Join us for a day of learning, collaboration, and connection at our annual summer gathering for library staff. This year's SWAN Expo features guest speakers, roundtable discussions, and sessions highlighting new software features, vendor partnerships, and the future of our shared platform.
Explore the full program on the SWAN Expo page and register today to reserve your spot. Registration is $45 per attendee, which includes breakfast, lunch, and refreshments. SWAN will invoice libraries after the event.
SWAN Expo 2025 | SWAN Library Services<https://support.swanlibraries.net/meetings-trainings/annual-conference>
To register yourself or colleagues, please log into the SWAN Support site and follow the link below.
SWAN Expo Registration | SWAN Library Services<https://support.swanlibraries.net/meetings-trainings/annual-conference/regi…>
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Good morning member libraries,
Our website was down yesterday evening and some libraries reported issues accessing the transit label generator. Our website issues have been resolved and access to the transit label generator has been restored. If you encounter any additional issues, please submit a ticket.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>